Hopebridge Reviews

RBT: 1. Training is 30 hours per week. Post-training without an assigned patient caseload is also 30 hours per week maximum (your hours are cut if you do not have patients due to your lack of incoming revenue for the company). Once you are assigned a caseload, there is no promise that your patients won't call out or go on vacation, and substitutions to make up your hours are not always available. Center Manager: 1. The CM position is damage control for Hopebridge policy implementation. You get the job of taking the bad ideas the company has and implementing them floor-level, making you the bad guy in the eyes of the clinical team. This is the case for families as well. 2. Regional management changes from region to region; but inconsistency is always consistent. Regional expectations constantly change, and there is never adequate warning or grace given due to short notice implementation. The training is joke, especially if you are an external hire. 3. Compliance is not taken seriously or proactively. The AZHD comes by periodically, and when an inspector who isn't buddy-buddy with the company decides to come by, a bunch of holes are poked in the bucket and the CMs are mobilized to plug the holes. These issues could easily be fixed by a communicative and proactive Regional - Compliance relationship. 4. CMs concerned with regional management are fired after bringing their concerns to HR. While this was not the reason I left the company, I've seen it happen three times. 5. COVID-19 procedures are an absolute nightmare. There is no COVID pay whatsoever for their already underpaid clinical team when it inevitably hits their center. They additional lump PTO and AZ Sick Pay in one bank (which I'm not sure is legal), so if you are a new hire with no PTO yet? You're fresh out of luck.

Ran by center managers who are not clinical, but expected to supervise BCBAs and provide clinical input BCBAs are expected to do part of the work of center manager when the center manager is both in the office and away Regional team chooses favorites, therefore making them hard to contact and it very rare that they respond to or appropriately address concerns within the center. Ethical concerns with center managers being allowed to jump in clinically with patients without being a BCBA nor having other clinical licenses. Provided with free food which seems to take the place of actual support and problems being addressed within centers.