Hotel Chocolat Reviews
Updated 6 Mar 2021
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Job Status (2)
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Pros
"Great job, friendly staff, great staff discount" (in 25 reviews)
"Friendly staff and 50% discount" (in 16 reviews)
Cons
"Lack of communication from head office to shop floors" (in 11 reviews)
"No downsides for a part time job" (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Pros
Much fun - good discount
Cons
The contracts given are low
"Really good place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI worked at Hotel Chocolat part-time for more than a year
Pros
Good people experience, amazing products and amazing discount
Cons
No cons really, easy place to work
"Great company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Hotel Chocolat part-time for more than a year
Pros
Very rewarding company to work for
Cons
Management lack diversity and women
- COVID-19
Pros
treats staff well. paid us 100% wages through first lockdown
Cons
work on diversity and inclusion
"Hotel Chocolat Key holder Role"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Hotel Chocolat part-time for more than 3 years
Pros
There is always a strong sense of team, it is enjoyable working together for a brand that does stick to there ethical values. Good 50% staff discount
Cons
Can expect employees to be free to cover or feel pressure to cover even on days off. Christmas time alot of pressure to achieve sales of certain products which can take the fun away from the day. Can be expected to do some more management style jobs for not much more pay given to sales advisers , responsibility is shared between the team.
Thanks so much for your positive review. Great to hear that you love our values as much as we do - ethics is part of our DNA here.
"Excellent place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Hotel Chocolat full-time
Pros
Interesting, Fun, Caring, Motivating, Networking
Cons
No cons for working here
Continue readingHotel Chocolat Response
February 26, 2021 – People Business Partner
Fantastic to hear! Thanks for the review.
"A good place to work part time"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsApproves of CEOI worked at Hotel Chocolat part-time for more than a year
Pros
-Great pay - getting to eat chocolate -50% discount on products - sales incentives with good prizes like gift cards to other stores
Cons
-Management could be catty - lots of information to learn in your own time - 3 hour shifts
Hotel Chocolat Response
February 26, 2021 – People Business Partner
Thanks for the review - it's great to hear that you loved our chocolate and felt you were paid well.
"-"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNegative OutlookApproves of CEOI worked at Hotel Chocolat part-time for more than a year
Pros
discount on products and flexible hours
Cons
no opportunities for career development
Hotel Chocolat Response
February 26, 2021 – People Business Partner
Thanks so much for taking the time to leave a review. We have a number of initiatives in place to support our team's development including our recently launched "Ingredients for Success", the "School of Chocolate" and BookBoon on our intranet - we are always looking for ways to improve, so if there's anything else you can share please email glassdoor@hotelchocolat.com.
"Ethical company, great people"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Hotel Chocolat full-time
Pros
Ethical, good benefits, nice colleagues
Cons
Sometimes, people lower down the chain can be forgotten about
Hotel Chocolat Response
February 3, 2021 – Talent and Training Coordinator
Thank you for your positive review! We are really pleased to hear you enjoyed your time working for Hotel Chocolat and recognised our ethical values and practices. Sorry to hear your thoughts on people being forgotten about. If you’d like to provide us with more detail please email glassdoor@hotelchocolat.com .
"Great job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Hotel Chocolat part-time for less than a year
Pros
Good people to work with
Cons
Pay wasn't as much but this may have changed now
Hotel Chocolat Response
February 10, 2021 – Talent and Training Coordinator
Thank you leaving us a 5* review. We take all feedback on board and value your comments.
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Hotel Chocolat Response
February 26, 2021 – People Business Partner