Houghton Mifflin Harcourt Sales Representative Reviews | Glassdoor.co.uk

Houghton Mifflin Harcourt Sales Representative Reviews

Updated 6 Dec 2018

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Found 17 reviews

3.7
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84%
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100%
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Houghton Mifflin Harcourt CEO John “Jack” J. Lynch, Jr.
John “Jack” J. Lynch, Jr.
1 Ratings
  1. Helpful (5)

    "Hope the company has changed for the better"

    StarStarStarStarStar
    Former Employee - Sales Representative 
    Doesn't Recommend

    I worked at Houghton Mifflin Harcourt full-time for more than 8 years

    Pros

    Company car, bonus pre merger, management pre merger, product pre merger

    Cons

    Management changed drastically (company went from knowing education to knowing nothing about education or caring about children). All about the money grab. Unrealistic goals.

    Houghton Mifflin Harcourt2018-12-06
  2. Helpful (1)

    "SALES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Houghton Mifflin Harcourt full-time for more than 10 years

    Pros

    Sales leadership gets it Comp Plans are good

    Cons

    We need product to sell

    Advice to Management

    Listen to the market to drive success

    Houghton Mifflin Harcourt2018-02-05
  3. Helpful (4)

    "Sales Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Houghton Mifflin Harcourt full-time for more than 10 years

    Pros

    Holidays off, benefits, pay, company car

    Cons

    Very stressful. They are always laying people off and especially if you have been there a long time. Once you get to a certain age, watch out because they do not want you anymore. It does not matter if you are making goal and doing an awesome job because they will you off anyway.

    Advice to Management

    Listen to your employees in the field because they are the ones who hear from the customers. Fix your customer service and start caring about the people who work for you. It used to be an awesome company to work for but it keeps getting bought out and going down hill fast!!

    Houghton Mifflin Harcourt2017-09-20
  4. Helpful (14)

    "HMH Has Lost its Soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Houghton Mifflin Harcourt full-time for more than 10 years

    Pros

    Wonderful, creative co-workers who take pride in their work and truly believe in helping Students and teachers- Lots of excellent educational materials, but we have many weak spots as well- Fun, rewarding job when you are actually given time to do it and not stuck creating endless reports, SFDC updates & taking endless online courses - The company also offers good benefits, generous vacation time, paid volunteer time...

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    Cons

    Bloated management and upper management- not sure what most of the VP's and executives do- lots of titles with no apparent substance- Even though we have a female CEO, the old boys network is alive and well at HMH- Lots of talk about "living our values" but seems to be more of a PR stunt- Territories are too small (too many reps) and quotas ( and territories) are not equitably distributed - It's feast or famine in the...

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    Advice to Management

    Listen to your people in the field and to your customers - VP's -Stop ruling by fear & intimidation- Look at territories and divide then equitably and stop thinking only about your head count- Seniority should mean something - We need new programs - The old programs are hurting us -Clean up the technology - Stock options for all employees would be a wonderful idea-

    Houghton Mifflin Harcourt2014-11-16
  5. Helpful (10)

    "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Houghton Mifflin Harcourt full-time for more than 5 years

    Pros

    It's a job! JOB, that's it...

    Cons

    Missing: Employee Engagement and Employee Development. The worst HR department of all time! Totally committed to upper management and not concerned on employee morale or job dissatisfaction. Would rather lay off an quality employee's then work to redeploy a quality individual into an appropriate role. HR is unable to connect the back end (laid off employee's) with their own recruiters.(Silo's) In all my years at...

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    Advice to Management

    Need major team building and employee engagement practices. Get rid of middle managers, do 360 reviews on management and ask your employees about their goals. Hire an independent firm to do the review and out source your HR departments.

    Houghton Mifflin Harcourt2014-07-06
  6. Helpful (6)

    "Wonderful beginning...horrific end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Houghton Mifflin Harcourt full-time for more than a year

    Pros

    Flexibility, company vehicle, home office, nice benefits

    Cons

    Top heavy management, constant fear of job loss, constant reorganization.

    Advice to Management

    My first word of advice is regarding the reorganization that occurred in 2012. You can't blame your reps and consultants for not being able to make a sale while the company is in bankruptcy. I mean seriously, what school district would invest thousands or even millions in product for a company that may or may not be around. I have seen managers blame reps for events that are clearly out of their control. Upper management...

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    Houghton Mifflin Harcourt2013-08-04
  7. Helpful (3)

    "Progress hindered by lack of forward-thinking leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Houghton Mifflin Harcourt full-time for more than 3 years

    Pros

    HMH has great content and passionate employees that truly believe in what they do. The products and legacy are valuable.

    Cons

    The company is like a lumbering dinosaur that can't keep up with progress. A large percentage of the time I was there, we didn't have something as simple as a working website. When we did, it was difficult to navigate and missing lots of key information. The company is reactive when it comes to technology at a time when it is vital to be proactive. Even simple internal tasks were mired in unnecessary processes. HMH...

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    Advice to Management

    The world around you is changing. If you don't adapt you will soon be irrelevant. No matter how great your content is, if it's not easily accessible in formats people want, you will become obsolete. Pick a (forward) direction, focus on streamlining processes, and cut down on waste.

    Houghton Mifflin Harcourt2012-08-18
  8. Helpful (4)

    "20 years behind, but faking it for now!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Rolling Meadows, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Houghton Mifflin Harcourt full-time for more than 3 years

    Pros

    Easy to hide and stay under the radar; once accepted you can spend decades doing very little.

    Cons

    It's a bunch of ex-principals, ex-psychologists, ex-teachers and ex-counselors pretending to be forward thinking technology innovators....filing for bankruptcy seems just about right!

    Advice to Management

    Pretend you care a bit more; everyone is in a mode or protecting their current position and willing to do very little positive.

    Houghton Mifflin Harcourt2012-09-07
  9. Helpful (2)

    "It's not yet dead"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Sales Representative in

    I worked at Houghton Mifflin Harcourt full-time for more than a year

    Pros

    All the usual perks to lure you in: 2-weeks vacation time Personal days, health care, 401K etc But once your lured in and are comfortable with you job...all the trouble begins

    Cons

    Constant meetings to discuss the same topics Lack of training (unless you call 2 1/2 days to cover 3,000+ products training) Management sets you up to fail by reducing territories/accounts and doubling sales goals all while telling you they are very "doable"! Lack of focus-managers like to come up with big ideas with no due diligence and then blame field sales reps when the product doesn't sell or the numbers are not...

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    Advice to Management

    Stop letting the middle management run this place into the ground. They are a hindrance to those who care about their clients and want to make it a better place. Learn how to take direction from those who are in the field so you can actually make your customers happy AND keep them long-term.

    Houghton Mifflin Harcourt2012-08-02
  10. Helpful (2)

    "Bloated, overpaid management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Edison, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Houghton Mifflin Harcourt full-time for more than 5 years

    Pros

    company car for field sales reps make your own schedule and work from home if you are a field sales rep...but your life is not your own so it really doesn't matter that you get to work from home

    Cons

    too many to list, but here goes middle and upper management bring in their buddies from other publishers the school division is treated like royalty while the supplemental division gets treated terribly constant "dumping" of materials into the book bag of the supplemental division (which is know called Specialized Curriculum Division...another waste of time, money and resources getting everything reprinted The two...

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    Advice to Management

    TOOOOO many managers!

    Houghton Mifflin Harcourt2012-06-13
Found 17 reviews