House of Fraser Reviews

Updated Aug 4, 2022

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Found 1,158 of over 1,228 reviews

3.3
55%
Recommend to a Friend
66%
Approve of CEO
House of Fraser CEO Alex Williamson  (no image)
Alex Williamson
189 Ratings
Pros
  • "Decent benefits (20% staff discount)(in 69 reviews)

  • "Friendly management team, good pay(in 42 reviews)

  • Cons
  • "Long hours and legs hurt all day(in 44 reviews)

  • "Sports direct ruined the look of house of Fraser(in 36 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Good work environment

      Aug 4, 2022 - Sales Associate in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The managers are nice and employees are all welcoming and helpful 20% off staff discount at all Fraser group stores

      Cons

      Gets very quiet and can get boring

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    2. 4.0
      Former Employee, more than 1 year

      Good company

      Jul 30, 2022 - Part-time Sales Advisor in Westfield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff, easy to progress if serious, hour long breaks

      Cons

      Rotating shift pattern and part time staff have to work weekends

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    3. 4.0
      Current Employee

      Good People Bad Company

      Jul 27, 2022 - Department Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good prices on various products Generally great people within the store

      Cons

      Overworked and stressed staff throughout every level due to workload exceeding what is possible Constant struggle to achieve tasks as previously mentioned Long working hours = no work-life balance

      1 person found this review helpful
    4. 5.0
      Former Employee

      VMM role

      Jul 27, 2022 - Visual Stylist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast paced with a lot of different aspects to the day

      Cons

      Not a lot of creativity

      Continue reading
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    5. 4.0
      Former Employee, less than 1 year

      House of Fraser

      Jul 28, 2022 - Retail Sales Assistant in Greenhithe, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very friendly environment to work in

      Cons

      However the pay was quite low compared to other retail stores

      Continue reading
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    6. 4.0
      Former Employee, less than 1 year

      Good part-time job

      Jul 28, 2022 - Part-time Sales Advisor in Guildford, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary paid on time Discount Colleagues Depending on department

      Cons

      Minimum flexibility with the scheduling Inability to choose a department to work for

      Continue reading
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    7. 4.0
      Current Employee

      The people are so friendly

      Jul 27, 2022 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -flexibility working with different brands and products

      Cons

      -extremely short lunch breaks for people that work the full day

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    8. 5.0
      Former Employee

      House of Fraser

      Jul 20, 2022 - Post Production 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -meet loads of people -learn customer service roles - learn people skills

      Cons

      early stock takes from 6

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    9. 3.0
      Former Employee, less than 1 year

      Not much to say

      Aug 1, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - some benefits, but not many

      Cons

      - all of the usual things

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    10. 3.0
      Former Employee, more than 5 years

      Ran purely for profit

      Aug 1, 2022 - Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get a good staff discount across Fraser group stores

      Cons

      The place is very poorly managed. Staff being made redundant and aren't being replaced or are hiring young staff on minimum wage with next to no training.

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    Viewing 1 - 10 of 1,158 Reviews

    House of Fraser Reviews FAQs

    House of Fraser has an overall rating of 3.3 out of 5, based on over 1,228 reviews left anonymously by employees. 55% of employees would recommend working at House of Fraser to a friend and 31% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, House of Fraser employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at House of Fraser. This rating has improved by 5% over the last 12 months.

    55% of House of Fraser employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated House of Fraser 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at House of Fraser to be benefits, workplace, coworkers and the cons to be culture, career development, management.

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