House of Fraser Reviews

Updated 8 Jul 2020

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3.0
44%
Recommend to a Friend
45%
Approve of CEO
House of Fraser CEO Alex Williamson  (no image)
Alex Williamson
112 Ratings
Pros
  • "Paid breaks, 20% staff discount, the pay was good(in 51 reviews)

  • "20% off all concessions, good hourly rate(in 27 reviews)

Cons
  • "There is a lack of air conditioning on the shop floor making it very difficult to work in(in 30 reviews)

  • "Poor management, no staff discount unless opt to use store credit card(in 28 reviews)

More Pros and Cons
  1. "Excellent workplace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Milton Keynes, England

    I have been working at House of Fraser part-time for less than a year

    Pros

    The staff and managers at this location are absolutely lovely. Team work is very common here as everyone helps everyone

    Cons

    Since they are unsure of wether or not they’re closing down , sales have decreased and not many customers come to the store much

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  2. "my time at house of fraser"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Beauty Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at House of Fraser part-time for more than a year

    Pros

    employees were hardworking and nice

    Cons

    lack of communication between management and colleagues

  3. "Salary"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Bristol, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at House of Fraser part-time for more than a year

    Pros

    nice staff, good company to work for

    Cons

    hard to get shifts swapped

  4. "Good company - a bit behind the times"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head of Logistics in London, England
    Neutral Outlook
    Disapproves of CEO

    I worked at House of Fraser full-time for more than a year

    Pros

    Nice people. Good salary and perks (33% discount). Professional business.

    Cons

    Head office (London) too many people in too small a space. IT equipment very basic. About to be taken over by Mike Ashley.

  5. "House of Fraser sales assistant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at House of Fraser part-time

    Pros

    Sometimes you get to pick your days and hours if you are on 0 hour contract It’s an ideal part time job for students as it works around your schedule Lots of young people working here The breaks are good

    Cons

    Managers can be quiet rude Customers are not friendly If your doing an 8 hour shift be prepared for a lot of pain as it is a lot of standing

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  6. "Friendly co workers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Reading, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at House of Fraser part-time for less than a year

    Pros

    Friendly staff, decent pay and hours

    Cons

    Irregular work patterns can be difficult

  7. "good company"

    4.0
    Former Employee - Assistant Retail Store Manager in Wolverhampton, England

    I worked at House of Fraser full-time

    Pros

    good communication great training great career development

    Cons

    hours of expected work way over contracted hours

  8. "A positive working environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Specialist in Camberley, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at House of Fraser part-time for less than a year

    Pros

    Great working environment and culture Well organised and well managed workload Employees who are motivated and enjoy their job Understanding of priorities in education if working part time

    Cons

    Too dependent on part time employees

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  9. "Alright place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England

    I worked at House of Fraser part-time for less than a year

    Pros

    discount is 20% flannels discount sports direct discount

    Cons

    Long hours bad management and less flexible hours

  10. "Excellednt for first job"

    5.0
    Former Employee - Sales Advisor 

    I worked at House of Fraser part-time

    Pros

    Strong sense of community Responsibility Hours

    Cons

    Could offer more training or qualifications

Found 725 reviews