House of Fraser Reviews

Cons

Salaries are slightly lower than competitors and benefits are not very strong. Experience can also vary quite a lot between categories that you work on.

Cons

Can be repetitive/ boring during quiet periods.

Cons

- Can't take a water bottle on the shop floor even with tonsilitis. The closest water cooler was 5 floors away, must be some sort of human right abuse.
- Whilst working for a concession if you're the only person on your mat, floor managers would try to stop you leaving the shop floor for water, toilet or even to get replenish stock.
- Very stressful work environment, customers often very rude due to poor support from floor managers. E.G if you need to authorise a refund it often takes 20/30 minutes for a manager to appear to do this, by which point the customers are cross.
- When doing a hand over with a colleague a floor manager stormed over and said we could not stand together or speak to one another which prevents having a productive work environment.
- Told multiple times I'd be banned from the store for minor issues such as not telling other colleagues who don't work for the same brand to stop talking around me. Even though I have no authority.

Cons

Salary's are lower than other companies for similar roles.

Cons

management, bad hours at brand event sand christmas

Cons

My only con was one of the floor managers who was the least people friendly person I have ever met - she was soon replaced (although just went to a different floor), and the other 2 managers I had there were great. There was also a mix-up with holidays which wasn't alerted to me by HR, so ended up having a hefty amount taken out of my last wage.

Cons

Not a very good/ non-existent bullying policy
Favouritism within the teams
Lots of people given responsibility and prioritised over others who have been there just as long

Cons

There's never enough staff, the turnover is massive
This then means there are barely any changing rooms open, because there are no staff so customers complain and leave
Also you get stuck on the tills constantly because there's no staff and then this means there's long queues.

Cons

Had serious issues with a senior manager for a long period, raised this internally and was ignored despite people not wanting to come into work due to rollercoaster and bullying behaviour. Massive blame culture, limited career opportunities, but some people accelerate through ranks with no clear indication as to why.

Cons

Low Salaries, No progression. Little reward. Always expected to go above and beyond your job title or contractual hours, Negative Vibe throughout, constantly double handling tasks, Communication is diabolical, ridiculous management turnover, work / life balance not great. Some vile managerS, regionals and senior team.
Truly a company on its knees.
It really is like a carry on film....desperately trying to get out at the moment before I go insane!....or bankrupt due to the poor salary. And btw, they have announced there will be no pay reviews for at least another year not that there has been one for a few anyway.