House of Fraser Reviews
Updated Aug 4, 2022
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Found 1,158 of over 1,228 reviews
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Approve of CEO
Alex Williamson
189 Ratings
Pros
"Decent benefits (20% staff discount)" (in 69 reviews)
"Friendly management team, good pay" (in 42 reviews)
Cons
"Long hours and legs hurt all day" (in 44 reviews)
"Sports direct ruined the look of house of Fraser" (in 36 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★
Pros
The managers are nice and employees are all welcoming and helpful 20% off staff discount at all Fraser group stores
Cons
Gets very quiet and can get boring
- Former Employee, more than 1 year★★★★★
Pros
Friendly staff, easy to progress if serious, hour long breaks
Cons
Rotating shift pattern and part time staff have to work weekends
- Current Employee★★★★★
Pros
Good prices on various products Generally great people within the store
Cons
Overworked and stressed staff throughout every level due to workload exceeding what is possible Constant struggle to achieve tasks as previously mentioned Long working hours = no work-life balance
- Former Employee★★★★★
Pros
Fast paced with a lot of different aspects to the day
Cons
Not a lot of creativity
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Very friendly environment to work in
Cons
However the pay was quite low compared to other retail stores
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Salary paid on time Discount Colleagues Depending on department
Cons
Minimum flexibility with the scheduling Inability to choose a department to work for
Continue reading - Current Employee★★★★★
Pros
-flexibility working with different brands and products
Cons
-extremely short lunch breaks for people that work the full day
- Former Employee★★★★★
Pros
-meet loads of people -learn customer service roles - learn people skills
Cons
early stock takes from 6
- Former Employee, less than 1 year★★★★★
Pros
- some benefits, but not many
Cons
- all of the usual things
- Former Employee, more than 5 years★★★★★
Pros
You get a good staff discount across Fraser group stores
Cons
The place is very poorly managed. Staff being made redundant and aren't being replaced or are hiring young staff on minimum wage with next to no training.
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House of Fraser Reviews FAQs
House of Fraser has an overall rating of 3.3 out of 5, based on over 1,228 reviews left anonymously by employees. 55% of employees would recommend working at House of Fraser to a friend and 31% have a positive outlook for the business. This rating has been stable over the past 12 months.
55% of House of Fraser employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated House of Fraser 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at House of Fraser to be benefits, workplace, coworkers and the cons to be culture, career development, management.
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