House of Fraser Reviews | Glassdoor.co.uk

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House of Fraser Reviews

Updated 24 February 2018
401 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Alex Williamson
26 Ratings

401 Employee Reviews

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Pros
  • 20% Staff Discount (with Staff Recognition Card) (in 24 reviews)

  • Good work life balance for a management role (in 9 reviews)

Cons
  • Have to take out credit card to even get staff discount (in 31 reviews)

  • She would shout/raise her voice on the shop floor too (in 21 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in London, England
    Former Employee - Analyst in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at House of Fraser part-time (More than a year)

    Pros

    Excellent Benefits to work for

    Cons

    There are no cons as far as I'm aware

    Advice to Management

    None


  2. "HOF Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great team ethic and friendly staff

    Cons

    House were not so balanced throughout the week


  3. "marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England
    Recommends

    I have been working at House of Fraser full-time (More than a year)

    Pros

    -great social atmopshere
    -great location

    Cons

    -disorganised
    -silos across business still in place


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "brand specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Specialist in London, England
    Current Employee - Brand Specialist in London, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at House of Fraser full-time (Less than a year)

    Pros

    very friendly stuff and mangers

    Cons

    way behind when its come to IT we change all our price manually, till are extremely slow ,order in store terminal always crash whenever we try to help customer

    Advice to Management

    stands up for your self do not take all the blame and do not agree with store merger all the time
    for store manager be realistic and treat your stuff with respect, i can bet, you cant even lounch a sales if you have been given one of the price list


  6. "Vm at Hof"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in London, England
    Current Employee - Visual Merchandiser in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at House of Fraser full-time (More than a year)

    Pros

    Lovely people to work with
    Supportive team

    Cons

    No yearly pay increases
    No bonuses
    Over worked and underpaid


  7. "Alright job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Epsom, England
    Former Employee - Sales Representative in Epsom, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time (More than a year)

    Pros

    I got some customer service skills

    Cons

    Stressful atmosphere especially during Christmas time

    Advice to Management

    Look after staff better


  8. "Very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Wolverhampton, England
    Current Employee - Sales Representative in Wolverhampton, England
    Recommends
    Neutral Outlook

    I have been working at House of Fraser part-time (Less than a year)

    Pros

    Great boss and discounts friendly staff

    Cons

    Can get a bit boring


  9. Helpful (3)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Director in London, England
    Current Employee - Retail Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at House of Fraser full-time (More than 8 years)

    Pros

    You get a big say in how things should be done, working with a great team, great brands in some of the best stores in the UK. Managers really care for their teams.

    Cons

    Work/life balance can be a challenge, but thats retail!

    Advice to Management

    You’re doing a fab job, keep up the great work.


  10. Helpful (1)

    "Good place to work but dependent on managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Assistant
    Former Employee - Part Time Sales Assistant

    I worked at House of Fraser part-time

    Pros

    Good staff discount throughout store and online.

    Cons

    The experience depends very much on who your managers are and their personal strengths. Some are organised and very hands on and will give you credit for your work, others are rarely on the shop floor and not so well organised.


  11. Helpful (1)

    "Great Saturday Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Cheltenham, England
    Current Employee - Part-time Sales Advisor in Cheltenham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time

    Pros

    Good staff discount
    Cosmetics sample sales occasionally held in staffroom
    Great people to work with

    Cons

    Till systems in my store are very old and slow causing sales to be lost
    Getting a permanent contract can be a pain

    Advice to Management

    Get new till systems
    Split up permanent vacancies to give out more part time jobs


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