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    House of Fraser Reviews

    Updated 23 March 2019
    574 reviews

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    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Alex Williamson
    75 Ratings

    Employee Reviews

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    Pros

    • "Good staff discount 20% off including sale" (in 33 reviews)

    • "good pay for a part timer at school" (in 21 reviews)

    Cons

    • "Poor management, no staff discount unless opt to use store credit card" (in 28 reviews)

    • "There is a lack of air conditioning on the shop floor making it very difficult to work in" (in 26 reviews)

    More Pros and Cons

    1. "Good experience"

      StarStarStarStarStar
      Former Employee - Sales Associate in London, England
      Former Employee - Sales Associate in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at House of Fraser part-time (Less than a year)

      Pros

      Flexible
      Easy
      Good team to work with
      Easy shifts

      Cons

      Pay
      Poor management
      Late shifts

    2. "Sales Advisor"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at House of Fraser part-time

      Pros

      - friendly work environment
      - good management

      Cons

      - lack of variety and stock

      Advice to Management

      Focus on finding better stock

      3. Join the House of Fraser team
      See Our Latest Jobs

    3. "Sales advisor"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at House of Fraser part-time

      Pros

      Good wage
      Great team
      Very nice manager

      Cons

      No cons great place to work

    4. "Sales Advisor & House of Fraser"

      StarStarStarStarStar
      Former Employee - Sales Advisor in Greenhithe, England
      Former Employee - Sales Advisor in Greenhithe, England

      I worked at House of Fraser part-time (Less than a year)

      Pros

      Strong team, great to work with.
      Decent working hours with a decent break.

      Cons

      Quite a low wage at £6.80 an hour.

    5. "great people poor company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Manchester, England
      Former Employee - Anonymous Employee in Manchester, England
      Doesn't Recommend
      Disapproves of CEO

      I worked at House of Fraser full-time (More than 3 years)

      Pros

      the people i worked with were great
      staff discount incl of sale
      pretty laid back
      management supportive during administration

      Cons

      boring - not busy enough with lots of standing around
      lack of motivation from management
      poor pay
      no transparancy in pay - lots of people on different wages throughout store
      holidays and rota are out of date, staff should be able to log on rather than paper rotas and paper holiday requests. Have to work out holiday allowance
      no career opportunities - just want you to take on extra roles with zero incentive

      Advice to Management

      be more motivating
      be more organised
      get some 'cooler' brands

    6. "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Assistant in Birmingham, England
      Former Employee - Sales Assistant in Birmingham, England
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at House of Fraser full-time (More than a year)

      Pros

      Nice Building, canteen and facilities

      Cons

      Management - pay -

    7. "Decent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at House of Fraser part-time

      Pros

      People That Work There, Staff Discount

      Cons

      Lack of Facilities for Staff, Working Environment

    8. "Great people in a challenging retail environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at House of Fraser full-time

      Pros

      People, Teams, Benefits, Discount Policy, Holiday

      Cons

      Challenging retail environment. Heads of Buying and Directors can be very hierarchical. Lots of people leaving

      Advice to Management

      Improve communication channels with employees at all levels

    9. "50/50"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at House of Fraser part-time

      Pros

      Decent pay and hours of work

      Cons

      Rude staff and unorganised

    10. "Hof"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at House of Fraser part-time

      Pros

      Laid back management no good

      Cons

      Less staff perks for working