House of Fraser Reviews | Glassdoor.co.uk

House of Fraser Reviews

Updated 23 March 2019
574 reviews

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3.0
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Alex Williamson
75 Ratings

Employee Reviews

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Pros
  • "Good staff discount 20% off including sale" (in 33 reviews)

  • "good pay for a part timer at school" (in 21 reviews)

Cons
  • "Poor management, no staff discount unless opt to use store credit card" (in 28 reviews)

  • "There is a lack of air conditioning on the shop floor making it very difficult to work in" (in 26 reviews)

More Pros and Cons

  1. "Good experience"

    StarStarStarStarStar
    Former Employee - Sales Associate in London, England
    Former Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at House of Fraser part-time (Less than a year)

    Pros

    Flexible
    Easy
    Good team to work with
    Easy shifts

    Cons

    Pay
    Poor management
    Late shifts


  2. "Sales Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at House of Fraser part-time

    Pros

    - friendly work environment
    - good management

    Cons

    - lack of variety and stock

    Advice to Management

    Focus on finding better stock

  3. "Sales advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at House of Fraser part-time

    Pros

    Good wage
    Great team
    Very nice manager

    Cons

    No cons great place to work


  4. "Sales Advisor & House of Fraser"

    StarStarStarStarStar
    Former Employee - Sales Advisor in Greenhithe, England
    Former Employee - Sales Advisor in Greenhithe, England

    I worked at House of Fraser part-time (Less than a year)

    Pros

    Strong team, great to work with.
    Decent working hours with a decent break.

    Cons

    Quite a low wage at £6.80 an hour.


  5. "great people poor company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England
    Former Employee - Anonymous Employee in Manchester, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at House of Fraser full-time (More than 3 years)

    Pros

    the people i worked with were great
    staff discount incl of sale
    pretty laid back
    management supportive during administration

    Cons

    boring - not busy enough with lots of standing around
    lack of motivation from management
    poor pay
    no transparancy in pay - lots of people on different wages throughout store
    holidays and rota are out of date, staff should be able to log on rather than paper rotas and paper holiday requests. Have to work out holiday allowance
    no career opportunities - just want you to take on extra roles with zero incentive

    Advice to Management

    be more motivating
    be more organised
    get some 'cooler' brands


  6. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Birmingham, England
    Former Employee - Sales Assistant in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at House of Fraser full-time (More than a year)

    Pros

    Nice Building, canteen and facilities

    Cons

    Management - pay -


  7. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time

    Pros

    People That Work There, Staff Discount

    Cons

    Lack of Facilities for Staff, Working Environment

  8. "Great people in a challenging retail environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at House of Fraser full-time

    Pros

    People, Teams, Benefits, Discount Policy, Holiday

    Cons

    Challenging retail environment. Heads of Buying and Directors can be very hierarchical. Lots of people leaving

    Advice to Management

    Improve communication channels with employees at all levels


  9. "50/50"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at House of Fraser part-time

    Pros

    Decent pay and hours of work

    Cons

    Rude staff and unorganised


  10. "Hof"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time

    Pros

    Laid back management no good

    Cons

    Less staff perks for working