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    Huddle Reviews

    Updated 3 February 2019
    63 reviews

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    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Mark Wrighton
    1 Rating

    Employee Reviews

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    Pros

    • "Huddle has great company culture, the work/life balance is really good, with somewhat flexible hours" (in 4 reviews)

    • "Great people to work with, relaxed outlook and super skilled" (in 5 reviews)

    Cons

    • "Employees get share options but not much now" (in 2 reviews)

    • "Chief executives were often absent from the office and had failed to show leadership when most needed" (in 2 reviews)

    More Pros and Cons

    1. "Great company to learn and grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Current Employee - Anonymous Employee in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Huddle full-time (More than 3 years)

      Pros

      Everyone here is really friendly and passionate about their work. The company has innovation time to allow developers to pick their projects to do and take responsibility for it. The company to open to new technologies and you to get work with some of the best architects in the industry including the Ian Cooper who is one of the best speakers in testing and microservices.

      Cons

      Honestly not much, the company has some legacy code which needs remodelling but there has been a big drive in the last two years to fix and deprecate it. Employees get share options but not much now

      Advice to Management

      You've got great people working here and it's really good you listen to them and provide opportunities where you can. Keep being open to change and don't be afraid to drop 'process' for efficiency

    2. Helpful (1)

      "A fun company, emerging from a lot of change with renewed focus"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Software Engineer in London, England
      Former Employee - Software Engineer in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Huddle full-time

      Pros

      Great people to work with, relaxed outlook and super skilled. Great benefits including 20% time invested in engineers to improve themselves technically and innovate on the product.

      Outstanding opportunities for mid level engineers and aspiring leaders.

      Cons

      A lot of change, often poorly communicated has led to a great deal of uncertainty.

      Platform needs technical investment to unblock critical work and create new opportunities for both the product and organisational structure. But lost domain knowledge, BAU and a focus on security accreditation has held improvements back.

      Advice to Management

      Stabilise and invest, it'll take time.

      People need recognition and openness early and continuously, be available, allow for feedback, encourage ownership.

      Huddle Response

      7 Feb 2019

      Thank you again for your review, it’s always great to learn from feedback; and thank you for helping make Huddle what it is during your time with us!

      3. Join the Huddle team
      See Our Latest Jobs

    3. "Great examples of what to do in engineering and what not to do in management..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Huddle (More than 3 years)

      Pros

      A professional and friendly culture amongst a family of ambitious and talented engineers
      Very thorough and sophisticated SAAS delivery process for juniors to learn from
      Engineers can invest 20% of their time to improve process, clear off technical debt and work on a creative idea to add business value
      The company used to have some nice benefits: Huddle Cuddle (£500 post-tax money to spend on nice things), share options, Vitality healthcare which comes with even more perks

      Cons

      Record high staff turnover in the London office since the new CEO and CTO joined in 2018; the majority of the people had decided to moved on to other opportunities.
      Communication was generally poor or lacking from HR, especially on the topics of the benefits-cut, explanation on share options and personnel movements.
      Chief executives were often absent from the office and had failed to show leadership when most needed.
      New managers/ leaders had not been provided enough supported, there is no guidance on mentorship, training of leading a team nor backing to confront opinionated subject experts who are at a more senior level.
      Salary band lack transparency and career growth has glass-ceiling
      Technologies can be a bit out-dated compared to new start-ups and engineers will often hit architect's veto or infrastructure blockers when attempting to implement new technologies.

      Advice to Management

      Reward and promote your staffs for the right reason at the right time;

      Listen to your very talented team;

      Monitor the chief executives performance, replace them as necessary

      Huddle Response

      7 Feb 2019

      Thank you for taking the time to post a review. It’s great to hear that you experienced a professional and friendly place to work during your time with us!
      I’m saddened to read that you felt career... More

    4. "Great experience here overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Commercial in London, England
      Current Employee - Commercial in London, England

      I have been working at Huddle full-time (More than a year)

      Pros

      People are great - hardworking, bright, and very friendly

      Cons

      Lacking in direction and lots of cut backs

      Advice to Management

      Focus on developing your teams more, not just the revenue numbers

    5. Helpful (1)

      "Great place to learn and build your skills"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at Huddle full-time

      Pros

      Huddle has great company culture, the work/life balance is really good, with somewhat flexible hours. It's greatest assets is it's employees, everyone is really friendly and in the almost 3 years i worked there i enjoyed coming into the office every single day!

      Cons

      Process is very hindering and management can be slow to respond to employee requests. Career progression is also quite hard as there is a lacking system where employees can see what is required of them at the next level and strive towards improving themselves to get there.

    6. "Great company...for a while"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Huddle full-time (More than a year)

      Pros

      Great team of people who are really hardworking and want to see things improve.

      Cons

      Staff leaving in their droves and communication is poor. There is no faith in management and the more recent addition of a London based CEO has done nothing to improve things - he is still largely absent from what I have been told. Benefits are being cut and so for the lower paid members of staff this has had a massive impact.

      Advice to Management

      Listen to staff and look after them. There are a lot of faithful and hopeful people willing to drive change and make a difference. You are driving some of the best talent away.

    7. "Great people and culture, but upper management are a bit disorganised"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Huddle full-time (More than 3 years)

      Pros

      It's a great place to work with friendly colleagues, free food twice a week and beer oclock fridays.

      Cons

      Upper management have been poor at communication and making last minute announcements which have in turn affected some of the employees.
      Sometimes processes are slow, like using newer technology.

      Advice to Management

      Communicate with employees sooner about changes and be more transparent/honest.

    8. "Great Years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Success Manager in London, England
      Former Employee - Customer Success Manager in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Huddle full-time (More than a year)

      Pros

      - Fantastic People
      - Good development, courses
      - Good Accounts
      - Great benefits
      -Great Line Managers

      Cons

      - Limited progression
      - Fairly high attrition

    9. "Salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - SDR in London, England
      Current Employee - SDR in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Great culture, a lot of benefits, supports progression, great offices, cooperative management, ability to have your say to create real change.

      Cons

      Low on resource to achieve goals

    10. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Approves of CEO

      Pros

      Good working environment; people are genuine and easy to work with. Standard benefits package with good health and dental cover. Free breakfast and lunch on certain days among other perks.

      Cons

      The BI/Data department needs attention and investment is there is to exist. Hours are 9-6 which can make the day feel long but there is flexibility.