ICI Dulux Decorator Centres Reviews | Glassdoor.co.uk

ICI Dulux Decorator Centres Reviews

Updated Dec 6, 2019

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2.5
32%
Recommend to a Friend
51%
Approve of CEO
ICI Dulux Decorator Centres Director Michael Guy Butterworth (no image)
Michael Guy Butterworth
10 Ratings
  1. "Fun, friendly with time to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Pontefract, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at ICI Dulux Decorator Centres full-time for more than 5 years

    Pros

    Work life balance. Good development. Progression opportunities

    Cons

    Understaffed and difficult/time consuming recruitment process.

    ICI Dulux Decorator Centres2019-12-06
  2. Helpful (2)

    "Trading off the goodwill of some great colleagues and customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ICI Dulux Decorator Centres full-time for more than 10 years

    Pros

    Great people in the branches who want to do well despite trying circumstances.

    Cons

    Senior management; nepotism, workload, unrealistic expectations, refusal to listen to colleagues and/ or customers, untrustworthy, unethical practices.

    Advice to Management

    Listen and stop brushing significant problems under the carpet. There is no shame in admitting you got something wrong, the shame comes from ignoring so many mal-practices.

    ICI Dulux Decorator Centres2019-03-18
  3. "Too little staff for the size of the store"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at ICI Dulux Decorator Centres part-time

    Pros

    Working here you build a relationship with customers

    Cons

    No manager to help you when stuck or have a problem

    ICI Dulux Decorator Centres2019-01-27
  4. Helpful (1)

    "Ex employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aberdeen, Scotland

    I worked at ICI Dulux Decorator Centres full-time for more than 5 years

    Pros

    Busy, friendly, regular work and interesting

    Cons

    Not the best in bad weather conditions ie building sites

    ICI Dulux Decorator Centres2018-07-12
  5. "Finance Customer Service Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICI Dulux Decorator Centres full-time

    Pros

    Employee Engagement and Passion for Excellence.

    Cons

    Lack of initiatives and trust. Lack of motivation.

    Advice to Management

    Minimize cost and maximize profit

    ICI Dulux Decorator Centres2018-05-29
  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Manager in London, England
    Recommends
    No Opinion of CEO

    I worked at ICI Dulux Decorator Centres full-time for more than 3 years

    Pros

    Real sense of teamwork across the business

    Cons

    Too much administration and process heavy

    ICI Dulux Decorator Centres2018-02-19
  7. Helpful (1)

    "DDC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at ICI Dulux Decorator Centres

    Pros

    Job wise it does what it says on the tin.

    Cons

    Little chance of advancement.

    Advice to Management

    Appreciate your staff!

    ICI Dulux Decorator Centres2017-11-01
  8. Helpful (2)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at ICI Dulux Decorator Centres full-time for more than 10 years

    Pros

    Good discount, great store staff, pension and other bennifts like health care. Great hours and holiday entitlement.

    Cons

    Area managers don't show respect to store staff. Under paid over worked no thank yous for going beyond. No progression they employ outside of the business with no trade experience.

    Advice to Management

    Teach your area managers some manners.

    ICI Dulux Decorator Centres2017-07-21
  9. Helpful (5)

    "open your eyes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ICI Dulux Decorator Centres full-time for more than 5 years

    Pros

    only pro is the discount however with the products being grossly overpriced it still pays to shop around.

    Cons

    the company treats the staff appallingly increasing hours without giving resource to cover, the bully tactics used by middle management for results is putting stress on management within the stores causing long term knowledgeable managers and staff to leave.

    Advice to Management

    ask yourselves why you are losing so many good managers.

    ICI Dulux Decorator Centres2017-07-14
  10. Helpful (1)

    "An Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at ICI Dulux Decorator Centres full-time

    Pros

    Great team in stores all supporting each other and I have made some great friends. Good staff discount. Interesting mix of customers and products.

    Cons

    Never enough staff/hours for what business expects in performance. Lack of direction I do not believe the business knows where it is going or its position in the market. My kids could do a better job of setting budgets and targets, Business truly believes that they are top of the market and can almost do what it wants with customer/product pricing. The single worst epos operating system you will ever use AX... biggest joke in the business. Latest uniform is just plain embarrassing to wear.

    Show More

    Advice to Management

    People need to feel valued

    ICI Dulux Decorator Centres2017-06-22
Found 28 reviews