IFF Research Reviews
Updated Dec 31, 2021
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Found 124 of over 154 reviews
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Approve of CEO
Jan Shury
37 Ratings
Pros
"Work from home and free training" (in 30 reviews)
"Flexible working hours is a bonus" (in 18 reviews)
Cons
"The uncertainty of having work as it's a zero hours contract" (in 5 reviews)
"Unfortunately the nature of the business means there can be quiet periods, but that's market research" (in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★
Pros
Great working environment in webex Work from home Good incentives if targets are met Great team leaders Great for students
Cons
Late shift finishes at 9pm
- Current Employee, less than 1 year★★★★★
Pros
Projects they work are enjoyable from a research point of view
Cons
Irregularities with shift openings mean you might have to find extra work
- Current Employee, less than 1 year★★★★★
Great culture and development, workload sometimes pretty full-om
RecommendCEO ApprovalBusiness OutlookPros
Genuinely great culture. Everyone's lovely, good values. Get to work with smart, kind people. Leadership team do a good job. Feel valued. Training and development good.
Cons
Workload can be full on. Pretty typical of an agency I expect. Peaks and troughs.
Continue reading - Current Employee★★★★★
Pros
Working from home, pick your own hours so I can do another job or do the school run around this job, pretty easy job, bonus if you exceed targets
Cons
You get shouted at a lot, Management don't always understand targets are unrealistic and if you don't meet targets you have to do coaching sessions which aren't always at a convenient time, management claim to care about you but if I didn't pick up shifts for a few weeks I doubt they'd notice
- Current Employee, less than 1 year★★★★★
Pros
I can pick when I want to work, how many hours I do a week and it’s all working from home. They have people that can help which tech issues and the interviews that you conduct are actually meaningful from legitimate companies.
Cons
Not really much of a con but bi-weekly pay isn’t as great as weekly but definitely better than monthly.
Continue reading - Current Employee★★★★★
Mediocre company - will give you work when they like it - kick you to the kerb when they like it too!
RecommendCEO ApprovalBusiness OutlookPros
can pick ur working hours, fortnightly pay
Cons
when crunch time comes - there will be no work for most people at the company - they lure you into a false sense of security but then when it suits them you dont work
Continue readingI'm sorry to read this feedback, and that you feel disappointed in the lack of consistent work. As with most research agencies, we're reliant on winning contracts and unfortunately that does mean there are peaks and troughs with the work we have available. We're very aware of how difficult this can be for our team and do everything we can to minimise this impact by communicating about upcoming workloads frequently (providing both short term and long term outlooks) and by doing our utmost to win the type of projects which allows us to retain the maximum amount of people (pricing bids accordingly, putting people over profit). We've clearly not cracked it yet. But we are doing our best and would welcome any further feedback you have via hello@iffresearch.com.
- Current Employee★★★★★
Pros
- Bonus schemes - Flexible hours - Friendly team leaders
Cons
- Calls can get a bit tedious
- Current Employee, more than 1 year★★★★★
Pros
People are nice and the hours are flexible
Cons
Repeating the same questions all day gives you cotton mouth.
- Current Employee, more than 3 years★★★★★
Pros
Very flexible working hours Remote Provide training Team leaders provide ongoing support during working hours
Cons
The job it’s self it very draining and can be soul crushing Very focused on KPIs Quite a lot of pressure to meet targets
Continue reading - Current Employee, less than 1 year★★★★★
Pros
It’s very flexible with regards to picking shift times. The pay is decent for the work that’s being done. Opportunity to get bonus. Working from home. Quite easy job to do.
Cons
Literally within the first 15 minutes of working I cried. Before EVERY shift I get very anxious and start crying. The job is not hard at all, just very boring and being spoken to like a piece of trash by people is not the most uplifting thing to experience. I am honestly only driven by money to stay at this role, but quite frankly I would prefer not to work than be subjected to this.
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