IFF Research Reviews

Updated 25 Feb 2021

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3.8
83%
Recommend to a Friend
96%
Approve of CEO
IFF Research Managing Director Jan Shury (no image)
Jan Shury
27 Ratings
Pros
Cons
  • "Your managers are also zero hours so their supervision may not go beyond statistics and performance(in 5 reviews)

  • "jokingly asked if the insects were OK when it was mentioned they had bitten the interviewers(in 4 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Flexibility"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interviewer in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at IFF Research full-time

    Pros

    I found this job when I mostly needed extra money and it offered me great schedule flexibility. After 6 month of working there I am happy with the fact that I work remotely, I enjoy the project I am working on, I get paid every 2 weeks and get regular bonuses too.

    Cons

    Some of the quality ckech controls can be a little subjective but as long as you don't take things personally it's fine

    IFF Research Response

    January 11, 2021People Executive

    Thank you for your review and it’s lovely to hear that you have enjoyed your work’s flexibility, your bonuses, as well as the projects that you have worked on. We aim to ensure that feedback from our Quality Assurance team is objective and based on specific project criteria. The feedback is designed to enhance your performance so that you can successfully reach your targets. I’m sorry to hear that you don’t feel that is always the case. If you would like to discuss anything further, you can reach me at zoe.alabaster@iffresearch.com. Many thanks, Zoe Alabaster - People Executive

  2. "Great pay - remote work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Student in Liverpool, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at IFF Research part-time

    Pros

    + Remote work + Great Hourly pay + Good for students

    Cons

    - Can get tedious and repetitive. - Some of the projects are quite boring and feels like its meaningless, just checking a box for some companies.

    Continue reading

  3. "Nice company"

    4.0
    Current Employee - Researcher in London, England

    I have been working at IFF Research part-time

    Pros

    flexible hours to work and nice staff

    Cons

    job role can be tedious

  4. "Lovely staff"

    4.0
    • Career Opportunities
    Current Employee - Senior Research Executive (Quantitative) in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IFF Research full-time

    Pros

    Great culture, plenty of opportunities to learn.

    Cons

    Like any job in the industry hours can be long

  5. "Great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telephone Interviewer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IFF Research part-time for more than a year

    Pros

    Lovely team very helpful, great opportunity to work from home. Good pay for telephone interview role.

    Cons

    Seasonal, work is only available when there are projects.

  6. "feedback"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IFF Research part-time for more than a year

    Pros

    good and flexible work from home

    Cons

    repetitive work, can become boring

    Continue reading
  7. "Was average"

    3.0
    Former Employee - Interviewer 

    I worked at IFF Research part-time

    Pros

    Met loads of people from different backgrounds Interesting calls

    Cons

    When there’s no shifts they didn’t seem to care about the employees

  8. "Fantastic for students"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in Leicester, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at IFF Research part-time for less than a year

    Pros

    Flexible working hours, fantastic opportunity to work part time or as a student, decent wages

    Cons

    Not always guaranteed work if not busy

    IFF Research Response

    January 11, 2021People Executive

    Thank you for your feedback and it’s lovely to read that you have been able to work with IFF alongside your studies, and the flexibility that we have been able to provide. The nature of the research industry means that sometimes, we aren’t always in a position to continually offer shifts, however we’re working hard to win projects that allow us to offer work throughout the year. Many thanks, Zoe Alabaster - People Executive

  9. "good company but not many shifts available"

    4.0
    Current Employee - Telephone Interviewer in London, England

    I have been working at IFF Research part-time

    Pros

    nice commission work from home good base pay

    Cons

    no guaranteed hours after a certain project is finished, you dont really get any guarranteed hours until it comes back around the next year

    IFF Research Response

    January 11, 2021People Executive

    Thank you for your review. It’s great to hear your feedback regarding our pay and bonus, as well as the ability to work from home. Due to the nature of the research industry, there can be fluctuations in work available, however we are keen to win projects that allow us to offer you work throughout the year. If you have any further feedback, please contact me directly at zoe.alabaster@iffresearch.com. Many thanks Zoe Alabaster - People Executive

  10. "Good company"

    4.0
    Current Employee - Team Leader in Manchester, England

    I have been working at IFF Research full-time

    Pros

    Well paid Good training Management Flexible

    Cons

    Zero hour contracts Seasonal work

    IFF Research Response

    January 11, 2021People Executive

    Thank you for taking the time to write a review. I’m glad to read your positive comments regarding your pay, training and our management team. We understand that the flexible nature of our work can be challenging and we are continuing to work hard to win projects that will allow us to offer work year-round. Many thanks Zoe Alabaster - People Executive

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