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INC Research Reviews

Updated 11 December 2017
24 reviews

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UK - All CitiesFull-timePart-time

24 Employee Reviews

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  1. Helpful (1)

    "A company riven by politics, still reeling from unsuccessful mergers and with customer service suffering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at INC Research full-time (More than 3 years)

    Pros

    Salaries are slightly higher than industry average. There are a few genuine people still working for the company

    Cons

    Company still riven by the effects of Kendle Merger. Many of the top talent left after the Kendle/INC merger. Year on year redundancies(6% 2013) indicative of bad planning of staff recruitment and service delivery. Succession of high profile clients removing business from INC due to service delivery issues. A large proportion of INC's business is dedicated solely to largest customers with small to mid-size customers suffering. Staff are expected to work long hours. No social life in INC UK.

    Advice to Management

    Focus on making INC a meritocracy. Too many decisions are based on political decisions. Colleagues who work best are not rewarded. Volume of work per employee can be dangerously high for some, and low for others. Focus on evaluating the mangers properly to ensure that they are doing their job effectively.


  2. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at INC Research full-time (More than 3 years)

    Pros

    A large company that manages to maintain the personal, friendly feel of a small/medium sized company. Great people and leadership who are passionate about the work and care about their colleagues.

    Cons

    I cannot think of any cons. It is a great place to work!

    Advice to Management

    Maintain the open, family-like atmosphere as you continue to grow the business.


  3. Helpful (1)

    "Sr CRA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CRA in Raleigh, NC (US)
    Former Employee - Senior CRA in Raleigh, NC (US)
    Recommends
    Positive Outlook

    I worked at INC Research (More than 3 years)

    Pros

    Good benefits, pleasant co-workers, regular team communications via phone.

    Cons

    The long hours with extensive travel. Very fast paced. Little in-house support.

    Advice to Management

    Balance the workload among all CRA team members


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  5. Helpful (2)

    "Clinical research associate III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA (US)
    Former Employee - Anonymous Employee in Philadelphia, PA (US)
    Recommends
    Positive Outlook

    I worked at INC Research full-time (More than 3 years)

    Pros

    Week off from Christmas Eve to New Year’s Day, great company culture, great quality training provided to employees and great work/life balance

    Cons

    No room for growth in company, raise were not too great, no sign on bonus, management sometimes we’re stand offish.


  6. "Frustrating to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at INC Research full-time

    Pros

    Decent benefits. Some good folks. Merger with Inventiv will make them a force to be reckoned with in the market place.

    Cons

    Exceedingly poor systems. No integration between systems. Rework entering the same information in to multiple places every month. Finance system makes in incredibly difficult to track payments and invoices.

    Advice to Management

    Wake up and start paying some attention to your employees rather than your shareholders. There needs to be more senior management support at the project level.


  7. "Senior Safety Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Safety Specialist
    Current Employee - Safety Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than 5 years)

    Pros

    Decent PTO, 401k match is nice. Remote/Work from home option for some areas.

    Cons

    Work/Life balance doesn't exist, extremely high expectations as you gain more experience, high work loads, some areas have great schedules and autonomy while other departments have very demanding workloads, new benefits increase for 2018 makes the employee contribution 3 times the amount it used to be, very little opportunity for advancement once you reach a certain level. So much micromanagement and very top heavy organization.

    Advice to Management

    Allow people to do their jobs and provide them with the tools needed to do so. Train your staff to be self sufficient and then let them do their job. Don't reward bad behavior in some staff and then allow your hard working staff to be abused.


  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at INC Research full-time (More than 3 years)

    Pros

    Great company and work environment.

    Cons

    Lower pay than industry standard.


  9. "CMA I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at INC Research full-time

    Pros

    Appropriate pay
    Great CRO and, consequently, interesting and relevant projects
    Efficient teamwork and good working atmosphere
    State of the art technology and organization
    Good e-learning system

    Cons

    unpaid (inevitable and daily) over time.
    in my personal experience, lacking supervision and guidance to beginners
    hectic and stressful rhythm; never enough personnel assigned to multiple tasks/projects

    Advice to Management

    To guarantee a better and healthier balance between responsibilities/ obligations and the effective work hours by not ignoring their employees' necessity to do constant overtime to achieve the required goals.

    To lighten supervisors' workload so that they can focus more on the formation of new employees and thus having, at least at the very beginning, a real guidance and introduction to the role. Or to offer a specific professional figure responsible exclusively for the employee's' formation


  10. "CTL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at INC Research full-time

    Pros

    time off, medical insurance, local LM

    Cons

    low salary, no real development plan, old IT systems.

    Advice to Management

    just take care of local resources, and include development expectation, with a low salary, compare with the rest of the industry, you cannot manage the turnover.


  11. Helpful (1)

    "Only a Slave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Associate in Dallas, TX (US)
    Current Employee - Clinical Research Associate in Dallas, TX (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at INC Research full-time (Less than a year)

    Pros

    Good pay, Benefits are average, and Vacation time is good having the last week in december off.

    Cons

    I've never worked in a more ct-throat CRO. There is no team in the projects and you have about 3 at the time. There is a lot of finger pointing and if you don't have the right manager, you will be the escape goat for good. I don't recommend this place, unless you need the experience and will be jumping ship.

    Advice to Management

    Listen to your employees more than your directors.


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