INPS Reviews | Glassdoor.co.uk

INPS Reviews

Updated 24 May 2019

To filter reviews, or .

2.8
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
40%
Approve of CEO
INPS CEO Laurent Labrune (no image)
Laurent Labrune
11 Ratings
  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer in London, England
    Recommends
    Positive Outlook

    I have been working at INPS full-time for more than a year

    Pros

    Friendly management, flexible working, training

    Cons

    Some departments can be anti social

    INPS2018-09-26
  2. "only good as a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dundee, Scotland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at INPS full-time for more than 5 years

    Pros

    - nice smart people/ team members

    Cons

    - poor management - lack of carrier path

    Advice to Management

    they know...

    INPS2019-05-24
  3. "Great place to work"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at INPS full-time

    Pros

    Great people. Very loyal employees people care about the company

    Cons

    Didn't move quick enough technically in the past

    INPS2019-01-30
  4. "software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at INPS full-time

    Pros

    its a job that's pays money

    Cons

    management only lisen to a select few.

    INPS2018-07-23
  5. "Pretty good employer despite challenging conditions"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at INPS full-time

    Pros

    Great colleagues on the whole. Very talented and dedicated long-term employees.

    Cons

    Generally felt that management lost touch with customers and technology. New MD now should sort that out though.

    INPS2018-03-07
  6. "Positive Changes Making a Real Difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INPS full-time for more than 10 years

    Pros

    Great products coming to market and the excitement and appetite is there for both staff, customers and our future customers. Good people and great benefits make this a nice business to work for.

    Cons

    Becoming less and less as things have changed for the better over the last year.

    Advice to Management

    Keep looking at the bigger picture but don't forget the teams in all areas of the business.

    INPS2018-02-27
  7. "Company needing clear direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at INPS full-time

    Pros

    Good perks and allowances following probation. Some very hard working staff who will go above and beyond to assist.

    Cons

    Unwilling to actually resolve the long standing issue which is clear for everyone that being poor leadership. A blame culture that will get passed from one department to another rather than learning from mistakes and moving on. Despite a culture programme some silos still exist where some believe themselves to be untouchable.

    Advice to Management

    Follow your culture programme and embrace it! Resolve the silos and make everyone responsible for their actions.

    INPS2017-12-28
  8. "Would never recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at INPS full-time

    Pros

    Work with some great staff, some really nice people.

    Cons

    Where do we start? Lack of career progression. Expected to do extra hours but when you need time off its like you have asked them for £50 million. Upper management couldn't care less about staff. Lack of training and support for helpdesk staff and developers. Lackluster management, director telling those who raise concerns to "look for a new job if you're not happy". Low morale, blame culture and lack of... togetherness. Concerns raised aren't addressed or listened to because management don't like it. Staff treated like dirt, spoken to like children. Helpdesk staff break their back trying to provide support for customers but have help and support taken away from them. Expecting staff on helpdesk to fix shoddily made software, while taking live calls and working through queues of 50,60,70+ calls each. An Us vs Them mentality between Dundee and London.

    Show More

    Advice to Management

    My advice is, this company will be lucky to last 5-10 years going the way they carry out their business. Want the rot to stop? Try by listening and caring about your staff, those that make the company tick, if not reap what you sow.

    INPS2017-12-20
  9. "Customer Support Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook

    I have been working at INPS

    Pros

    Friendly Colleagues always on hand to help Good Pay

    Cons

    Obnoxious management Management are never there when you need them.

    INPS2017-11-17
  10. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
     

    I worked at INPS

    Pros

    - Nice size Company - Open door to Directors

    Cons

    - Lost way in marketplace

    INPS2017-10-05
Found 26 reviews
</>Embed