ISS Facility Services Reviews

Updated 13 Jan 2021

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3.3
54%
Recommend to a Friend
74%
Approve of CEO
ISS Facility Services Group CEO Jeff Gravenhorst
Jeff Gravenhorst
107 Ratings
Pros
Cons
  • "Weak Upper Management Needs to Refocus on being fair in decision processes(in 15 reviews)

  • "Can be long hours, overload work(in 13 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Superb"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cleaner in Glasgow, Scotland
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ISS Facility Services part-time

    Pros

    Pay every two weeks is great

    Cons

    Late hours long shifts no thanks

  2. "Great outsourcing company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Team Member 
    Recommends

    I worked at ISS Facility Services full-time for more than a year

    Pros

    Great people to work with there - different accounts so different opportunities

    Cons

    Lack of leadership and strong-hold when negotiating with clients


  3. "Not great pleasure to work for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Critical Facilities Technician in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at ISS Facility Services full-time

    Pros

    Good money has got strong and reputable contracts as it is a big size player in the industry. Paying good money.

    Cons

    Constant show play from top to bottom. of the company's structure. Tthat's the very pillar of a company's culture and mentality. You're required to do so too if want to survive. Massive efforts to make looking good the facade when the interior is neglected and rotten. Employees are treated poorly, like consumable material. Messed up management just acting on their roles rather than doing real job.

  4. "love the role"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facilities Manager in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISS Facility Services full-time for more than 3 years

    Pros

    Car, laptop, phone, 25 hols

    Cons

    Can be long hours, overload work

  5. "Great Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Services Manager in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at ISS Facility Services full-time

    Pros

    Possibilities to grow, Global, variety of clients, development and trainings are great

    Cons

    The different division needs to communicate more to each other, more women at Senior level

  6. "Bad"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess 

    I worked at ISS Facility Services full-time

    Pros

    Lots of hours available, easy job

    Cons

    awful pay especially when risking your life working directly with covid patients, no employee benefits, constantly ringing you on days off to come in

    Continue reading
  7. "Nice place to work and promotes within. Disconnected, siloed business"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Central Support Office in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at ISS Facility Services full-time for more than 3 years

    Pros

    Excellent office in South Quay. High level of diversity, inclusion and opportunities for all races Company encourages development and promotion within. Good variety of clients/sectors and work (make sure you ask who the client is).

    Cons

    Your experience is wholly dependent on the sector, your team and the client, so pay close attention to what the hiring manager is saying in the interview. Low salary for graduates/early career joiners Management who have been around too long Quick to make redundancies when going gets tough

    Continue reading
  8. "Incredible Support"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Administrator in Manchester, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at ISS Facility Services full-time

    Pros

    Flexibility with working hours Major support team Constant updated training

    Cons

    Language barrier with some cleaning staff

  9. "Couldn’t give a monkeys about their employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Engineer in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ISS Facility Services full-time for more than 3 years

    Pros

    Easy job most of the time

    Cons

    Poor pay, don’t care about employees, no training

    Continue reading
  10. "Good experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warehouse Operator in Sittingbourne, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at ISS Facility Services full-time

    Pros

    Good pay, not pressing environment

    Cons

    Long shifts, repetitive job every day

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