Iceland Foods Home Delivery Driver Reviews | Glassdoor.co.uk

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Iceland Foods Home Delivery Driver Reviews

Updated 11 Jul 2019

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Found 34 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
31%
Approve of CEO
Iceland Foods CEO Malcolm C. Walker
Malcolm C. Walker
18 Ratings
  1. "Inter Personnel Service, Customer Satisfaction"

    StarStarStarStarStar
      Former Employee - Home Delivery Driver in Huddersfield, England
      Recommends

      I worked at Iceland Foods full-time for less than a year

      Pros

      Was allowed to keep vehicle overnight, as had no other transport

      Cons

      due to lack of experience, time frame was punishing. Some Customers contact details were out of date.

      Advice to Management

      Verify Details and Update ASAP, used to be done in-store, now done by third-party

      Iceland Foods2019-06-20
    • "It was good at the start"

      StarStarStarStarStar
        Former Employee - Home Delivery Driver 

        I worked at Iceland Foods part-time for less than a year

        Pros

        Good pay, it was £9.50 p/h

        Cons

        Used to do deliveries by splitting them between two drivers via paper e.g. there would be 16 deliveries and one driver would get 8 and the other would get 8 A new system was introduced (mobile phone) which basically put all the information you needed on to that device so there was no longer for the need of paperwork. It was also your Sat Nav. Since that happenes it became a not enjoyable job. It make the job unfair...

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        Iceland Foods2019-07-11
      • "Home Delivery driver"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Home Delivery Driver in Dunstable, England
        Recommends
        Positive Outlook
        No Opinion of CEO

        I have been working at Iceland Foods part-time for more than 5 years

        Pros

        Lots of time outside, plenty of driving if that's your thing

        Cons

        You'll be outside in all types of weather

        Iceland Foods2019-03-30
      • "Home Delivery Driver"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Home Delivery Driver in Stoke-on-Trent, England
        Recommends
        Positive Outlook
        Disapproves of CEO

        I have been working at Iceland Foods part-time for more than a year

        Pros

        Free tea and coffee, friendly environment

        Cons

        Lack of experience from management in this field creates impossible delivery runs, e.g. ETA to store on return leaves you with 5 minutes turnaround, and drivers are expected to unload empty crates, return them to store front, before sorting out their deliveries for next window. Poorly staffed. Only 4/5 drivers on childlike contracts, poorly paid - only £9.22 per hour and alot is expected. Basically like slavery.....

        Advice to Management

        Hire a transport planning clerk, scrap Route Monkey, pay drivers more, get bigger vans!!

        Iceland Foods2019-04-09
      • "Home Delivery Driver at"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Home Delivery Driver in Manchester, England
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I have been working at Iceland Foods full-time for more than a year

        Pros

        Paid breaks Time flies Good to be out and about Easy job

        Cons

        Vans are old and constantly breaking down or have on going faults Most of the time you don't get a break

        Advice to Management

        Get newer vans and ask for a bigger more reasonable budget for wages

        Iceland Foods2019-02-28
      • "Good bunch"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Home Delivery Driver in Manchester, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Iceland Foods part-time for more than a year

        Pros

        Online rota system. Mgmt keen to develop people, decent pay

        Cons

        Not always organised in the shop, often last minute changes to shifts

        Advice to Management

        Keep it up. I've worked at many a worse place

        Iceland Foods2018-11-22
      • "Home delivery driver"

        StarStarStarStarStar
        • Culture & Values
        • Senior Management
        Current Employee - Home Delivery Driver in London, England
        Doesn't Recommend
        Disapproves of CEO

        I have been working at Iceland Foods full-time for more than 5 years

        Pros

        Worked for Iceland for 7 years and unfortunately there are not too many to mention have seen other reviews on site and unfortunately I can relate to all of them both good and bad so really judge for your self cons completely outstrip the pros

        Cons

        Cons where do I start apart from reiterating other reviews on this site.management that never listen give u no support and this goes right to the top head office seem completely blind as to what goes on or maybe there not and just choose to ignore it as from my experience they are not prepared to listen.stores are constantly under budget for staffing hours and morale up and down as a result.as a driver you are expected...

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        Advice to Management

        Have the balls to listen to your employees and put their cases to head office instead of burying your heads in the sand because until then you will get no respect and not only that you are failing in your job

        Iceland Foods2018-11-14
      • "Delivery driver"

        StarStarStarStarStar
        • Work/Life Balance
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Home Delivery Driver in Doncaster, England
        Recommends
        Positive Outlook
        No Opinion of CEO

        I worked at Iceland Foods part-time for more than a year

        Pros

        Love driving and meeting people

        Cons

        Working by a time

        Iceland Foods2018-09-10
      • "Should have listened to previous reviews"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Home Delivery Driver in North Shields, England
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at Iceland Foods part-time for less than a year

        Pros

        Friendly staff but no work ethic or team work so things gradually get worse during day

        Cons

        If have any complaints hours get cut straight away management make you feel uncomfortable after speaking out about running probs. Management too young need life experience before thinking can manage a busy team and store.

        Advice to Management

        Crack the whip or employ more staff to help with work load. Sometimes when ideas to help the working practices are made it's not a criticism of company it's something that may help. Listen to the ideas and not just dismiss them straight away.

        Iceland Foods2018-06-03
      • "Mixed Bag"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Home Delivery Driver in Kingston upon Hull, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Iceland Foods part-time for less than a year

        Pros

        Good Work Environment, Good Training for role

        Cons

        Varying hours, mainly work weekends, asked to come in at short notice

        Iceland Foods2018-02-14
      Found 34 reviews