Iceland Foods Reviews | Glassdoor.co.uk

Iceland Foods Reviews

Updated 17 Jun 2019

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Found 592 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
76%
Approve of CEO
Iceland Foods CEO Malcolm C. Walker
Malcolm C. Walker
338 Ratings
Pros
  • "Friendly staff easy to get on with, flexible hours and good pay(in 47 reviews)

  • "10% staff discount is quite good(in 22 reviews)

Cons
  • "No option for flexibility to allow for real work/life balance(in 33 reviews)

  • "Be prepared to work for free and long hours to keep on top of your job(in 22 reviews)

More Pros and Cons
  1. "Fun environment"

    StarStarStarStarStar
      Current Employee - Sales Assistant 

      I have been working at Iceland Foods part-time

      Pros

      Great staff members to work with

      Cons

      Not enough hours to work

      Iceland Foods2019-06-11
    • "Iceland customer service job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Supervisor in Luton, East of England, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Iceland Foods part-time for more than a year

      Pros

      Pay, weekly pay, some good people to work with

      Cons

      Loser customers who do get on your nerves

      Advice to Management

      Watch who is stealing from the till a bit closer

      Iceland Foods2019-06-10
    • "Good Wage for Younger Staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Shop Assistant in Chelmsford, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Iceland Foods part-time for more than a year

      Pros

      All staff get paid the same rate regardless of age, meaning at 16 you were earning the same as any 25+ year old. Massive bonus.

      Cons

      Would ask for you to work extra, just as a shift was coming to an end. Would go in from 8-1.30 and end up staying to 5.30. Would have to work at least half an hour extra to get extra pay, but if you left a few minutes early (all work done after shop closed), you would be docked 15 minutes pay

      Advice to Management

      Plan further in advance

      Iceland Foods2019-06-10
    • "Good opportunity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Deputy Manager in Leicester, England

      I worked at Iceland Foods full-time for more than 8 years

      Pros

      Good opportunity to progress.

      Cons

      Home delivery can go very wrong and always need attention which puts you behind in day to day tasks.

      Advice to Management

      Stringent process for home delivery

      Iceland Foods2019-06-09
    • "Availability"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Iceland Foods full-time for more than 5 years

      Pros

      The best company to work for

      Cons

      Working more the contracted hours

      Iceland Foods2019-06-05
    • "East going place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Assistant in London, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Iceland Foods part-time for more than a year

      Pros

      - Pay is decent - Holiday is easily approved - Allow extended periods of time off (unpaid) - Easy work

      Cons

      - Can be backlogs of inventory which create stressful situations when targets need to be met for restocking. - Meeting expectations for restocking can be difficult - Work-life balance can be difficult depending on shift times given

      Advice to Management

      - Better people management and more efficient practices, as well as setting realistic targets for deliveries.

      Iceland Foods2019-06-05
    • "Good pay but can't trust your timesheets"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Retail Assistant 
      Recommends

      I have been working at Iceland Foods part-time (Less than a year)

      Pros

      Good pay for the work

      Cons

      Managers can change your shifts suddenly so need to check daily

      Advice to Management

      More knowledge about the job given to new starters

      Iceland Foods2019-06-04
    • "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Assistant 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Iceland Foods part-time for more than a year

      Pros

      Company , Gives people the opportunity to move up and progress.

      Cons

      Sometimes not enough hours

      Iceland Foods2019-06-02
    • "Iceland"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Duty Manager 
      Doesn't Recommend
      Approves of CEO

      I have been working at Iceland Foods part-time for more than 10 years

      Pros

      Work colleagues are good people

      Cons

      Not enough hours, poor pay

      Advice to Management

      Management does not look after staff like they used to

      Iceland Foods2019-06-15
    • "Expect a lot but reward very little."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Iceland Foods part-time for more than 5 years

      Pros

      They can be flexible and managers are generally easy to talk to.

      Cons

      Lots of pressure on store managers, which can filter down in the form of scare tactics to sales assistants/ duty managers, not something you want out of an (almost) MINIMUM WAGE job. Often fail to deliver on promises and expect high standards (but dont provide the nessasary resources to achieve those standards verses other retailers).

      Advice to Management

      Collegues from head office very rarely get their hands dirty.

      Iceland Foods2019-06-12
    Found 592 reviews