Iceland Foods Reviews | Glassdoor.co.uk

Iceland Foods Reviews

Updated 22 Aug 2019

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Found 641 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
70%
Approve of CEO
Iceland Foods CEO Malcolm C. Walker
Malcolm C. Walker
358 Ratings
  1. "Not that great"

    StarStarStarStarStar
    Former Employee - Sales Assistant in Tolworth, England

    I worked at Iceland Foods part-time for more than 5 years

    Pros

    good pay, okay former manager

    Cons

    dont like current manager, don't get timetable in time

    Iceland Foods2019-08-15
  2. Helpful (2)

    "What isn't wrong with this company?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Iceland Foods part-time for less than a year

    Pros

    The pay and Iceland/Food Warehouse is above the minimum wage, which is always good. Staff are paid the same across the board whether they're 17 or 35. Some of the staff in the store are extremely friendly and approachable and don't back-talk when you're managing the shopfloor. Moreover, there's a lot of career advancement in both the stores and Head Office. Iceland/FW post job advertisements on the Staff Portal...

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    Cons

    Most Things. Although the pay is good, at Food Warehouse, Team Leaders are paid the same as a General Assistant - even though they have had more training and perform a lot more duties. The extra money a Team Leader earns on their management shift is only applied if there are no other management in the store; if there is, your £2 premium is gone. Discount is also a little low at 10%. My previous employment offered...

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    Advice to Management

    Know that the goals you set are unachievable and do not humiliate staff in front of other members of staff, or customers. Have a good, stable absence procedure and make this clear and to all staff. If a person applies for a Team Leader position, train them up to be a Team Leader. Otherwise, this is a false advertisement of a job role (which is illegal).

    Iceland Foods2019-08-06
  3. "Good pay long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Addlestone, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Iceland Foods full-time for less than a year

    Pros

    Salary Culture of family Regular updates from senior management

    Cons

    Long hours Unrealistic expectations Poor structure Very low CTS on staff - managers doing basic tasks

    Iceland Foods2019-08-06
  4. "No longer a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Delivery Driver 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Iceland Foods full-time for more than 5 years

    Pros

    Can be flexible at times, pay is reasonable, love working with the customers

    Cons

    Too much expectation, over loaded, drivers no longer plan routes, new devices do it for us which makes things a lot harder. Frequently run late, little to no support from the store

    Advice to Management

    Listen to the drivers

    Iceland Foods2019-08-04
  5. "GOOD"

    StarStarStarStarStar
    Former Employee - Retail Associate 

    I worked at Iceland Foods part-time

    Pros

    Flexible Easy Good Caring Nice

    Cons

    The hours were very long

    Iceland Foods2019-07-17
  6. "No work life balance"

    StarStarStarStarStar
    Current Employee - Supervisor 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Iceland Foods full-time for more than 3 years

    Pros

    Good pay, friendly staff

    Cons

    No work life balance

    Iceland Foods2019-08-01
  7. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Duty Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iceland Foods part-time for more than 3 years

    Pros

    better pay than when on duty manager role

    Cons

    workload, stress, treated as a supervisor with less pay

    Iceland Foods2019-07-02
  8. "Cash for complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Deeside, Wales
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Iceland Foods full-time for less than a year

    Pros

    Staff Discount Friendly team On site canteen Generous pay

    Cons

    Short breaks Duplicitous management Unusually large number of eccentric customers Culture of solving issues by throwing money at the customers

    Iceland Foods2019-07-16
  9. "Iceland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Kirkby, England
    Recommends
    Positive Outlook

    I have been working at Iceland Foods part-time for less than a year

    Pros

    Flexible working hours and generous holidays

    Cons

    physically demanding working with stock. Fast paced environment

    Iceland Foods2019-06-30
  10. "Looking for management roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager On Duty in Wakefield, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Iceland Foods for more than 8 years

    Pros

    The people I worked with and customers And company was good to work for

    Cons

    Can be hard when deliveries cone late and you have a target to reach

    Advice to Management

    Have to be hardworking and motivated and enthusiastic and brilliant with customer services

    Iceland Foods2019-07-14
Found 641 reviews