Iceland Foods Sales Associate Reviews | Glassdoor.co.uk

Iceland Foods Sales Associate Reviews

Updated 26 Jun 2019

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Found 17 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
86%
Approve of CEO
Iceland Foods CEO Malcolm C. Walker
Malcolm C. Walker
8 Ratings
  1. "Summer Retail Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Sheffield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iceland Foods part-time for less than a year

    Pros

    Good store manager with clear leadership.

    Cons

    Non fixed contract meant I could not plan my weeks ahead well.

    Iceland Foods2018-06-18
  2. "My experience at Iceland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Iceland Foods part-time for less than a year

    Pros

    Friendly staff and good pay

    Cons

    Manager was too rude and not understanding at all.

    Advice to Management

    Train your store managers to practice what they preach on person specification ( be friendly, understanding, and positive).

    Iceland Foods2019-06-27
  3. Helpful (1)

    "Good Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iceland Foods part-time for more than a year

    Pros

    Relaxed atmosphere, alright pay, good breaks

    Cons

    Low hours, sometimes time pressured, a lot of forcing to stay on late.

    Advice to Management

    Fewer staff, more hours to dedicated staff

    Iceland Foods2018-12-17
  4. "Iceland foods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Birkenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iceland Foods part-time for less than a year

    Pros

    Good pay and most staff are nice and genuine people

    Cons

    Difficult to get specific time off especially as the new worker

    Iceland Foods2018-10-15
  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier 

    I have been working at Iceland Foods part-time for more than 3 years

    Pros

    Friendly people to work with, hours are good wage is decent.

    Cons

    A good company to work for no cons really.

    Iceland Foods2018-04-24
  6. Helpful (2)

    "Worse company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Iceland Foods part-time for more than 5 years

    Pros

    You will get some retail experience.

    Cons

    Too much politic in management and frontline staff. Too much pressure from management. You can not balance your social life if you work here.

    Advice to Management

    Recruitment process has to be controlled. Not employ only managers’ friends and family! Treat your staff fairly regardless of their position.

    Iceland Foods2017-12-08

    Iceland Foods Response

    December 11, 2017Recruitment Manager

    Sorry to hear that you had a bad experience. We'd really like to hear more so we can look into the situation further. Particularly regarding your suggestion that the manager recruited only 'friends and family'. Please contact us at glassdoor@Iceland.co.uk Alternatively, you could ...

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  7. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iceland Foods for more than a year

    Pros

    Get 10% discount for yourself and direct family.

    Cons

    Costumers can be disrespectful. Management can be rude.

    Advice to Management

    Create friendly relationships with the staff, no matter their position.

    Iceland Foods2017-10-24

    Iceland Foods Response

    November 20, 2017Recruitment Manager

    Thanks for adding a review. We're eager to learn more about your experience. Please contact us a glassdoor@Iceland.co.uk

  8. Helpful (5)

    "Slave labour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Newcastle upon Tyne, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Iceland Foods part-time for more than a year

    Pros

    Good progression. Paid holiday Discount on shopping Xmas vouchers

    Cons

    Expected to work through breaks and stay until job completed at the end of shift (and not get paid for it) - even after unexpected things which could delay the time you actually finish. Expected to act as duty manager at all times, even though they wont pay you the allowance for doing so Last minute shift changes No work-life balance Staff efforts not recognized by company. The xmas vouchers, are very little for...

    Show More

    Advice to Management

    Set realistic expectations for hours given to stores. Pay staff for hours they actually work Introduce some kinda of clock in and out system. Better and fairer bonus system for all staff. Not just given to managers (as in fairness, the front line staff are the ones doing the grafting)

    Iceland Foods2017-09-07
  9. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Spalding, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iceland Foods part-time for more than a year

    Pros

    good wages and team work

    Cons

    lack of staff allowed to do required jobs

    Advice to Management

    allow more hours for shop floor workers

    Iceland Foods2015-12-02
  10. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in High Wycombe, England
    Recommends
    Positive Outlook

    I worked at Iceland Foods

    Pros

    Was very friendly and pleasant to work with

    Cons

    Lots of jargon to explain to the customers

    Advice to Management

    Some of them need to be more pleasant to the staff

    Iceland Foods2015-10-19
Found 17 reviews