Icing by Claire's "work alone" Reviews | Glassdoor.co.uk

Icing by Claire's Employee Reviews about "work alone"

Updated 3 Jan 2020

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2.6
27%
Recommend to a Friend
24%
Approve of CEO
Pros
Cons
  • "Regional managers were rude and demanding, often work alone(in 20 reviews)

  • "Upper management is also petty and will basically bully you(in 19 reviews)

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Reviews about "work alone"

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  1. "Petty managers, bad business practices, no breaks, horrible company. Do not work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook

    I worked at Icing by Claire's full-time

    Pros

    The discount is pretty good but it isn't worth it in the end.

    Cons

    Often work alone with no breaks. The managers are very petty and break policy. Upper management is also petty and will basically bully you. They will go as far as to edit your time sheet to put in an unpaid break, when you didn't even get a break because you were working alone. They will all lie to you too. Also they are so disorganized, especially with schedules. They will often force you to travel to other stores and not pay you for travel too. It is impossible to call out because there is never anyone else working, and when you do need to call out, they call it a no call/no show.

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    Icing by Claire's2020-01-04
  2. "Numbers, Piercings & Low Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Third Key in Sandy, UT
    Doesn't Recommend
    Negative Outlook

    I have been working at Icing by Claire's part-time for less than a year

    Pros

    50% employee discount, will work around school scheduling, easy going dress code

    Cons

    Constantly working alone, if youre a third key or associate in a fully staffed store you will get hours once every 2 weeks, extremely numbers based with no commission pay, managers have little control over their stores, when not staffed you will work crazy hours.

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    Icing by Claire's2019-06-17
  3. "Not that great.."

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Icing by Claire's part-time

    Pros

    50% Discount Becoming close to your workers

    Cons

    Ear Piercings Rude customers Work alone most of the time Manager doesn't know how to act like one People stealing

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    Icing by Claire's2018-04-04
  4. Helpful (1)

    "OK part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Third Key Holder in Omaha, NE
    Doesn't Recommend
    Negative Outlook

    I have been working at Icing by Claire's part-time for more than a year

    Pros

    job is easy, can have some amazing Co Workers, easy to request and get time off

    Cons

    Regional managers were rude and demanding, often work alone

    Icing by Claire's2017-10-19
  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Icing by Claire's full-time

    Pros

    -Good Discount -Vacation, personal, sick, and holiday pay available for full time employees, medical benefits available as well. -You get to dress yourself up with merchandise on your shift, the company requires it.

    Cons

    -Very long hours(8-9) working by yourself as well as no breaks given unless required by state law -Minimal payroll, enough to open and close the store. -Since you are working by yourself, it can get busy. Very difficult to do ear piercings, watch the store, help customers, and ring them up. -Pay is very low for key positions and ASMs, leads to very high turnover -SMs get 5 hours to train new employees to open, close, and ear pierce before they work alone. -Keys, ASMS, and SMS must all know how to ear pierce since working alone most of the time -Corporate is very unorganized, constant changes without proper communication to management. -Very heavy focus on the numbers, but DSMs/RSMs would not listen to stores for solutions. -Company is NOT doing well, hasn't for a while. They claim this is the reason they cannot put resources into higher wage, more payroll, more training time, more on hand merchandise etc.

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    Icing by Claire's2017-09-15
  6. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Store Manager in Columbus, OH
    Recommends
    Neutral Outlook

    I worked at Icing by Claire's for more than 3 years

    Pros

    Company offers fair pay, good benefits and work balance. Great store discount on employee purchases. Young fun environment.

    Cons

    The only draw back is low payroll hours and you work alone much of the time. You have to be able to pierce someones ears.

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    Icing by Claire's2016-11-17
  7. "Third key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Third Key 
    Doesn't Recommend
    Negative Outlook

    I have been working at Icing by Claire's part-time for more than a year

    Pros

    50% discount Great coworkers Have learned a lot about management operations Flexible scheduling

    Cons

    -unreal expectations from management. Our performance as an employee is pretty much based off of one aspect, our individual ads (average dollar sale), so you can be great at operational tasks and have high sales but if your ads falls below store's, you get yelled at. -Store manager should not be in the position she is. Myself and the assistant pretty much do her job and she does not lead by example, so I do the work while she gets the title amd paycheck. -work alone often and you are expected to stay out front which means no bathroom breaks or ability to grab a snack. - very little payroll hours so 3rd keys can get as few as 12 hours a week. (The job is best for a highschool student looking to make some extra money, not for someone trying to pay bills) - So much gossip! Between the employees, management, and stores! -no raises this year but they still expect a lot from employees and managers -very little training hours given.

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    Icing by Claire's2016-10-11
  8. Helpful (3)

    "Unorganized Company which is failing financially"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Mishawaka, IN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Icing by Claire's full-time for more than 3 years

    Pros

    Customer interaction, slower paced retail store, great stepping stone to move to a higher volume retail company, if you enjoy organizing this is the place for you. 80 hrs of vacation, 32 hrs of sick and personal time, 8 paid religious hours, work 1 Sunday per month

    Cons

    Minimum payroll, low wages, you will work alone most days, extreme micro-managing, ridiculous POG and promo changes, this company is failing financially so they're in panic mode to make sales, They give you 8 hrs to train key holders, zero to train associates. So in other words you run the business while trying to train a new hire. This company absolutely does not invest or appreciate their employees.

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    Icing by Claire's2016-09-09
  9. Helpful (1)

    "associate manager"

    StarStarStarStarStar
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Icing by Claire's full-time

    Pros

    Discount Easy job since there wasn't always alot of customers Schedules where make in advance The staff was laid back

    Cons

    Pay wasn't good Couldn't take brakes, eat, and pee because most of the time you work alone. People quite all the time so sometimes you would have to work a 12hr shift You got screwed on your hrs worked. You couldn't always take vacation when you wanted

    Icing by Claire's2016-04-04
  10. Helpful (1)

    "Keep looking for a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Icing by Claire's full-time for more than 3 years

    Pros

    Discount, Working with some good people, The repeat customers, Networking in the Mall, Learning from more knowledgable managers

    Cons

    Human Resources, District Manager, Regional Manager, Territory Manager, Managers in District, Pay, Performance reviews, Raise, Ability to promote within, Training hours, Payroll hours, Registers, Backroom, Working alone, Forcing someone who pierces ears wrong to still do them

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    Icing by Claire's2016-04-10

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