Ingram Micro Account Manager Reviews | Glassdoor.co.uk

Ingram Micro Account Manager Reviews

Updated Sep 1, 2019

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
27%
Approve of CEO
Ingram Micro CEO Alain Monie
Alain Monie
6 Ratings
  1. Helpful (4)

    "Very corporate..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ingram Micro full-time for more than 3 years

    Pros

    Nice people to work with and to learn from

    Cons

    Very conservative. Very "cooperate". As opposed to "start up" if you know what I mean....

    Advice to Management

    To care more about your employees.

    Ingram Micro2019-01-15
  2. Helpful (2)

    "Absolute shambles of a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Milton Keynes, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Ingram Micro full-time for more than 3 years

    Pros

    Nice offices in Milton Keynes

    Cons

    Everything; - No progression - Terrible pay - 0 Benefits - Even if you work there for years there is no progression - Micro management - Management do not understand the roles in the business so cannot actually manage you at all - Biased / unfair targeting There genuinely is not anything I could recommend about the company and would advise anyone to reconsider applying for a job here.

    Advice to Management

    Skill yourself up on the process' and the actual job so you are aware of what employees do on a day to day basis. Stop micro managing people and have a humane level of flexibility.

    Ingram Micro2019-08-13
  3. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Milton Keynes, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Ingram Micro full-time for more than a year

    Pros

    The team is fantastic, great bunch of people to work with, extremely helpful. Decent exposure to Distributor / Reseller and Vendor opportunities. Very relaxed atmosphere. To a degree some good training is provided on technicalities of products from the pre-sales teams so if you do join, make sure your first introduction is to the pre-sales team, they will be more than happy to work with you.

    Cons

    Management can sometimes be non-existent, commission structure keeps you on a 300% stretch so there is very limited earning potential, with a changing commission structure every now and then. If you want to stay in one position for the rest of your life, with no defined route for personal growth or development, then I would recommend joining Ingram. Very relaxed atmosphere. The job can become fairly monotonous and... sometimes you might just feel like bit of a quote monkey not really using your full intelligence.

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    Advice to Management

    My one piece of advice to management would be to listen to empolyees and come up with a list of all the Ingram Micro processes to aid account managers, this process could be quite easily streamlined, it just takes the right manager to do so. Another point would be to uncap the account managers and sales staffs commission giving people the ability to earn more, and most importantly sell more! Management should try to... spend more time with employees to see what we see, and be more interested in creating better account managers using leadership as a motor. Drive employees to want to work more for you, rather than just turning over staff like a revolving door.

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    Ingram Micro2018-11-27
  4. Helpful (3)

    "Good propositions but lacking depth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in London, England
    Neutral Outlook
    No Opinion of CEO

    I worked at Ingram Micro full-time for more than a year

    Pros

    Can be good fun and dependant on the role you will have quite a bit of freedom to organize your sales strategy as you see fit. Always lots of orders being processed.

    Cons

    Political in-fighting. Compensation rates for most roles is poor. Leadership varies from the inspiring to the de-motivating. Regular changes of strategic direction.

    Advice to Management

    Set a strategy. Agree the proposition and deliver the proposition. Accept what you can do and build on it. Don't make propositions you can't deliver - the client will always find out.

    Ingram Micro2014-05-30
  5. Helpful (3)

    "Ingram Micro’s Milton Keynes (UK)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Milton Keynes, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ingram Micro full-time for more than a year

    Pros

    As an Account Manager you do get to know the IT distribution industry. Work hours is reasonable.

    Cons

    No Training Materials given. Constant Headache on the phones. Some account managers dont have a first clue about IT and pass the query to product managers and give them grief for not being quick enough. Can't be too friendly with customers. Staff members grass, especially when you talk to the opposite sex on the other end of the phone.

    Advice to Management

    Training - No essential training is given on products which can affect your confidence in selling to tough experienced resellers. Hiring – Some account managers lack technical knowledge and wouldn’t know how to plug a mouse to a laptop. They lie too heavily on telephone skills and when faced with the query they quickly shift it to the product managers and then give them grief for not being quick enough. Rewards... and Pay – Pay not too good, rewards are not as great as Computer2000, SDG and Westcoast. No career opportunities available.

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    Ingram Micro2013-09-02
  6. "Working at Ingram Micro"

    StarStarStarStarStar
    Current Employee - Account Manager in Mississauga, ON
    Recommends

    I have been working at Ingram Micro full-time for more than 8 years

    Pros

    They are very flexible with personal time off.

    Cons

    There is not much I can say

    Ingram Micro2019-08-28
  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Buffalo, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Ingram Micro full-time for more than 5 years

    Pros

    Great coworkers, salary, benefits. Positive work environment.

    Cons

    Trying to get out of the area surrounding the office at rush hour is a nightmare. Two lane roads, traffic backups... it’s a mess.

    Ingram Micro2019-06-24
  8. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 

    I have been working at Ingram Micro full-time for less than a year

    Pros

    Learn alot. Fast pace. Good training.

    Cons

    Heavy workload. Stress environment. Mentally tiring.

    Ingram Micro2019-05-25
  9. "Assistant Manager- Account, Finance, Claim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager - Finance & Accounts in New Delhi

    I worked at Ingram Micro full-time for more than 10 years

    Pros

    Ingram Micro is good company for working. I work almost 11 years

    Cons

    company is not giving notice period

    Ingram Micro2018-11-16
  10. Helpful (1)

    "Worst Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Key Account Manager in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ingram Micro for more than 3 years

    Pros

    Access to many vendors and great place to start your career if you want to get into IT sales

    Cons

    Worst management what they care about is management, worst product management and order processing most of the time you are chasing orders and providing ETAs to the customers

    Advice to Management

    Stop chasing numbers and focus more on back end processes, stop having multiple forecast calls with the sales and let them focus on sales

    Ingram Micro2018-03-19
Found 26 reviews