Instacart Reviews

Updated 15 May 2020

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3.3
59%
Recommend to a Friend
57%
Approve of CEO
Instacart Founder Apoorva Mehta
Apoorva Mehta
188 Ratings
Pros
Cons
  • "Lots of competition with so many shoppers(in 302 reviews)

  • "Lots of competition for batches(in 121 reviews)

More Pros and Cons

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  1. Helpful (3)

    "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Instacart full-time for less than a year

    Pros

    Great I like it a lot

    Cons

    None it's not as bad as people say

    Instacart2020-04-29
  2. "Great money, work when u want-as often as you want"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Service Shopper 
    Recommends
    Positive Outlook

    I have been working at Instacart part-time for less than a year

    Pros

    You can make up your own schedule so it’s very flexible around my college schedule. Right now, during the pandemic, the opportunity to make money is great-that is- if you get good customer tips. But we are putting our lives in danger being out in public at this time and some customers can be quite stingy as well as demanding.. but that’s only here and there- most people are appreciative and tip well

    Cons

    A lot of wear and tear in your vehicle, some customers can constantly message you and drain the battery on your phone and make it so you take forever on one batch and so you earn much less money for your time and can’t get as many orders done in a day, also- and I just figured this out- Instacart WILL punish you and end your days early or not give you any batches at all( really sucks when you’ve been risking your life during the pandemic to do this work!!:( and if you need to replace/refund items that aren’t in stock After trying your very best to get the customers the items they have requested- Instacart docks your pay for this!! So after all of your hard work- you get punished for this as well.. it can be a real bummer

    Continue reading
    Instacart2020-05-03
  3. "High pressure"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In-store Shopper 
    Doesn't Recommend

    I have been working at Instacart part-time

    Pros

    Flexible hours No experience required Weekly payment

    Cons

    High demand for speed and accuracy

    Instacart2020-05-15
  4. Helpful (7)

    "Earned a lot more than expected!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Service Shopper in Nokomis, FL
    Recommends
    Positive Outlook

    I have been working at Instacart full-time for less than a year

    Pros

    Great pay, extra tips and good exercise! I made $1,500. in 6 days - and this is my first week!!

    Cons

    Bring a snack, charge your phone any chance you get.

    Continue reading
    Instacart2020-04-06
  5. "Overall great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Instacart full-time

    Pros

    Smart people, great culture, wlb, great growth

    Cons

    not a lot really, overall a great company

    Instacart2020-04-30
  6. Helpful (3)

    "Somewhat easy money, not worth the hassle."

    3.0
    Former Employee - Anonymous Employee 

    I worked at Instacart full-time

    Pros

    See earning estimate breakdown prior to accepting order.

    Cons

    Customers are able to add request to order while you’re shopping making trip more time consuming and support for employees is ridiculous during COVID-19 pandemic. The time it takes to shop while consistently trying accommodate order changes makes it no longer worth the money.

    Instacart2020-04-29
  7. "You will need patience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Instacart full-time

    Pros

    You can make your own schedule. You will meet lots of new people. No 2 days are ever the same.

    Cons

    Upper management Does not always take in to consideration the people who were actually working in the stores. They seemed to care more about full service shoppers then they do in store shoppers and shift leads. The job truly should be that of a salary job. You will find yourself doing just as much as the higher UPS and more. For pay that is not enough for rent on a one bedroom apartment per month.

    Continue reading
    Instacart2020-05-05
  8. Helpful (1)

    "Flexible hours"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In-Store 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Instacart part-time for more than a year

    Pros

    Flexible hours, fun if you enjoy shopping.

    Cons

    No benefits and no raises

    Continue reading
    Instacart2020-04-17
  9. Helpful (1)

    "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shopper in North Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Instacart part-time for less than a year

    Pros

    Easy money during coronavirus time

    Cons

    None at all at all

    Continue reading
    Instacart2020-04-15
  10. "Love it... however"

    5.0
    Current Employee - Anonymous Employee in Ottawa, ON

    I have been working at Instacart part-time

    Pros

    Love everything about it, however...

    Cons

    Too many shoppers just signed on and now we compete too much for batches.

    Instacart2020-04-18
Found 396 reviews