InterContinental Hotels Group Reviews | Glassdoor.co.uk

InterContinental Hotels Group Reviews

Updated 19 September 2018
108 reviews

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UK - All CitiesFull-timePart-time

3.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Keith Barr
Keith Barr
15 Ratings

108 Employee Reviews

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Pros
Cons
  • "Work life balance is not too great" (in 28 reviews)

  • "Long hours and stressful day-to-day operations" (in 37 reviews)

More Pros and Cons

  1. Featured Review

    "Online marketing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Denham, South East England, England
    Current Employee - Anonymous Employee in Denham, South East England, England
    Recommends
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Great benefits
    Flexibility
    Multicultural environment
    Management is very approachable

    Cons

    Lack of professional development at junior level


  2. "Fantastic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketigng & Sales Manager in London, England
    Current Employee - Marketigng & Sales Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Lot of changes going on but the company is really fun and gives you a lot of oppurtunities to grow

    Cons

    sometimes a bit hard to comunicate

  3. "CP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Night Manager in Solihull, England
    Current Employee - Assistant Night Manager in Solihull, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Treated fairly, great progression ladder, great discounts

    Cons

    Wish to see more IHG owners about

    Advice to Management

    Better pay for nights - night allowance


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denham, South East England, England
    Current Employee - Anonymous Employee in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Great team work
    Global company
    Good Benefits
    lovely office

    Cons

    Cant think of any cons


  5. "Current Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Kensington, England
    Current Employee - Sales Executive in Kensington, England

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    The company is structured and stable.

    Cons

    Franchising is rampant in most IHG hotels nowadays.

    Advice to Management

    Some of the franchised hotels are not given sufficient support.


  6. "A Well of Experience..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Denham, South East England, England
    Current Employee - Program Manager in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    The culture of the company is great. Very collaborative environment. Lot of opportunity to work on a wide range of technology projects; adding experience & value to your professional development.

    Cons

    Large, complex organizational structure that has been slow to adjust to the demands of equally large and complex systems.

    Advice to Management

    Continue making the necessary changes to deliver high quality innovations faster and more frequently.

    InterContinental Hotels Group Response

    16 Aug 2018 – Employer Brand Coordinator

    Hello

    Thanks for reviewing working with us.

    It's great to read that you enjoy the scope of experiences available to you working here. A collaborative environment is important to us - team... More


  7. "No progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in London, England
    Current Employee - Marketing Coordinator in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Good company to pop onto your CV

    Cons

    No progression
    Favouritism
    Lack of rewards

  8. Helpful (1)

    "Digital Marketing Roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Manager in London, England
    Current Employee - Digital Marketing Manager in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Very friendly environment; Easy to approach senior management; Great benefits and work and life balance

    Cons

    US-centred approach; Slow and at time bureaucratic; Remote location for HQ

    Advice to Management

    Fix basics, take risks


  9. "low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Neutral Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    meals on duty and flexible shift

    Cons

    low salary and long hours standing up


  10. "bad hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Customer Service Assistant in Birmingham, England
    Former Employee - General Customer Service Assistant in Birmingham, England

    I worked at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Great team work and company culture.

    Cons

    The shift patterns are horrific, not given 11 hours in-between shifts.


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