InterContinental Hotels Group Reviews | Glassdoor.co.uk

InterContinental Hotels Group Reviews

Updated 15 November 2018
112 reviews

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UK - All CitiesFull-timePart-time

3.9
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Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Keith Barr
Keith Barr
16 Ratings

112 Employee Reviews

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Pros
Cons
  • "Work life balance is not too great" (in 29 reviews)

  • "Long hours and stressful day-to-day operations" (in 38 reviews)

More Pros and Cons

  1. Featured Review

    "Online marketing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Denham, South East England, England
    Current Employee - Anonymous Employee in Denham, South East England, England
    Recommends
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Great benefits
    Flexibility
    Multicultural environment
    Management is very approachable

    Cons

    Lack of professional development at junior level


  2. "IHG workspace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Work life balance and Teamwork spirit

    Cons

    Compensation and benefits should be enhanced
    Far from the city centre

  3. "Front Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager in Leicester, England
    Current Employee - Front Office Manager in Leicester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group part-time (More than 3 years)

    Pros

    IHG points, Employee rate hotel discount

    Cons

    Not too good Work-Life balance, Salary

    Advice to Management

    Can't blame the management for anything


  4. "Lots of changes and not for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pa to Vice President in Denham, South East England, England
    Current Employee - Pa to Vice President in Denham, South East England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than 8 years)

    Pros

    Good salaries, working conditions and package

    Cons

    Huge re-org with new CEO. Redundancies handled really badly by the company, lost some really great talent. You are a number not a name.

    Advice to Management

    Everything is now streamlined to being the no1, but you have lost the heart of the company.


  5. "Fantastic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketigng & Sales Manager in London, England
    Current Employee - Marketigng & Sales Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Lot of changes going on but the company is really fun and gives you a lot of oppurtunities to grow

    Cons

    sometimes a bit hard to comunicate


  6. "Challenging members of snr mgt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denham, South East England, England
    Former Employee - Anonymous Employee in Denham, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    Good benefits, some great people across the organization.

    Cons

    One highly erratic and unprofessional member of senior mgt.

    Advice to Management

    Hire somebody new as head of comms who actually understands business and doesnt play favorites.

    InterContinental Hotels Group Response

    28 Sep 2018 – Employer Brand Coordinator

    Hello there

    Thanks for taking the time to review working with us.

    It's great to read hear that you appreciated the benefits of working with us. Employee rate hotels is certainly a popular one... More


  7. "CP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Night Manager in Solihull, England
    Current Employee - Assistant Night Manager in Solihull, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Treated fairly, great progression ladder, great discounts

    Cons

    Wish to see more IHG owners about

    Advice to Management

    Better pay for nights - night allowance

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denham, South East England, England
    Current Employee - Anonymous Employee in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Great team work
    Global company
    Good Benefits
    lovely office

    Cons

    Cant think of any cons

    InterContinental Hotels Group Response

    28 Sep 2018 – Employer Brand Coordinator

    Hello

    Thanks for taking the time to talk about your experiences at IHG.

    It's great to read hear that you appreciated the benefits of working with us. And that you value your team members, we... More


  9. "Current Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Kensington, England
    Current Employee - Sales Executive in Kensington, England

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    The company is structured and stable.

    Cons

    Franchising is rampant in most IHG hotels nowadays.

    Advice to Management

    Some of the franchised hotels are not given sufficient support.


  10. "A Well of Experience..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Denham, South East England, England
    Current Employee - Program Manager in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    The culture of the company is great. Very collaborative environment. Lot of opportunity to work on a wide range of technology projects; adding experience & value to your professional development.

    Cons

    Large, complex organizational structure that has been slow to adjust to the demands of equally large and complex systems.

    Advice to Management

    Continue making the necessary changes to deliver high quality innovations faster and more frequently.

    InterContinental Hotels Group Response

    16 Aug 2018 – Employer Brand Coordinator

    Hello

    Thanks for reviewing working with us.

    It's great to read that you enjoy the scope of experiences available to you working here. A collaborative environment is important to us - team... More


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