InterContinental Hotels Group Reviews | Glassdoor.co.uk

InterContinental Hotels Group Reviews

Updated 16 July 2018
104 reviews

Filter

Filter

UK - All CitiesFull-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Keith Barr
Keith Barr
13 Ratings

104 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work life balance is not too great" (in 28 reviews)

  • "Long hours and stressful day-to-day operations" (in 35 reviews)

More Pros and Cons

  1. "Online marketing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Denham, South East England, England
    Current Employee - Anonymous Employee in Denham, South East England, England
    Recommends
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Great benefits
    Flexibility
    Multicultural environment
    Management is very approachable

    Cons

    Lack of professional development at junior level


  2. "A Well of Experience..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Denham, South East England, England
    Current Employee - Program Manager in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    The culture of the company is great. Very collaborative environment. Lot of opportunity to work on a wide range of technology projects; adding experience & value to your professional development.

    Cons

    Large, complex organizational structure that has been slow to adjust to the demands of equally large and complex systems.

    Advice to Management

    Continue making the necessary changes to deliver high quality innovations faster and more frequently.

  3. "No progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in London, England
    Current Employee - Marketing Coordinator in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Good company to pop onto your CV

    Cons

    No progression
    Favouritism
    Lack of rewards


  4. "Digital Marketing Roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Manager in London, England
    Current Employee - Digital Marketing Manager in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Very friendly environment; Easy to approach senior management; Great benefits and work and life balance

    Cons

    US-centred approach; Slow and at time bureaucratic; Remote location for HQ

    Advice to Management

    Fix basics, take risks


  5. "low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Neutral Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    meals on duty and flexible shift

    Cons

    low salary and long hours standing up


  6. "bad hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Customer Service Assistant in Birmingham, England
    Former Employee - General Customer Service Assistant in Birmingham, England

    I worked at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Great team work and company culture.

    Cons

    The shift patterns are horrific, not given 11 hours in-between shifts.


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Relations Team Leader in London, England
    Current Employee - Guest Relations Team Leader in London, England
    Recommends
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Staff rate, benefits, options to relocate

    Cons

    Slow growth, very corporate oriented service

  8. Helpful (1)

    "great company but reorg could change that"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    really positive company culture and great people
    great brands
    making changes to organization for the right reasons

    Cons

    lack of transparency and clarity around pending reorganization
    lack of visibility of senior leadership (SVP and above are not generally visible)
    key jobs are moving to Atlanta (and London has became a token HQ)
    limited upward movement opportunities given the reorganization taking place

    Advice to Management

    if you talk about transparency being a key value, live that value
    make yourself more approachable to the average employee


  9. "Great place to wor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Denham, South East England, England
    Current Employee - Director in Denham, South East England, England

    I have been working at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Work:life balance
    Interesting industry
    Good opportunities
    Great people

    Cons

    Can be slow paced and company focus is not in Europe


  10. "Planning Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plannng Manager in Denham, South East England, England
    Current Employee - Plannng Manager in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Flexibility over when you complete hours
    Great benefits, including cheaper hotel rooms

    Cons

    Big, international company, means you can't get China, US & UK all talking at once

    InterContinental Hotels Group Response

    24 Jan 2018 – Employer Brand Coordinator

    Hello

    Thanks for writing this review.

    It's great to read that you are feeling the benefit of our flexible approach to working hours. Our much-loved Employee Rate Discount for hotel rooms is... More


Showing 1,001 of 1,755 reviews
Reset Filters