InterContinental Hotels Group Reviews | Glassdoor.co.uk

InterContinental Hotels Group Reviews

Updated 16 Jan 2020

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3.7
69%
Recommend to a Friend
69%
Approve of CEO
InterContinental Hotels Group CEO Keith Barr
Keith Barr
24 Ratings
Pros
Cons
  • "Long hours and insufficient staffing(in 47 reviews)

  • "I have no cons and zero complaints(in 37 reviews)

More Pros and Cons
  1. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communications Executive in Burton, East Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time for more than a year

    Pros

    Brilliant colleagues. Great benefits inc. flexible working. Fantastic office environment inc. lots of parking and plenty of fun activities. Regular performance reviews to help you grow and develop.

    Cons

    Nothing negative to say about the company.

    Advice to Management

    Keep up the supportive environment.

    InterContinental Hotels Group2019-12-12
  2. "Management has blatant favourites"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at InterContinental Hotels Group full-time for less than a year

    Pros

    I really enjoyed meeting loads of people all from around the world! It is so interesting to talk to them and get to know guests over their stay.

    Cons

    1. Standing around all day in heels is unbearable. Management told me I couldn't wear flats even when I almost fainted with pain from standing for 8 hours. 2. Management obviously have favourites. 3. I got looked down on by other staff.

    Advice to Management

    BE NICE! Give everyone a chance and don't judge us before you get to know us

    InterContinental Hotels Group2020-01-09
  3. Helpful (1)

    "Going downhill and fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denham, Suffolk, East of England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at InterContinental Hotels Group full-time for more than 5 years

    Pros

    Really good work life balance, flexible working, really undemanding work as nobody actually really wants to do anything that involves long hours or effort. Low expectations of corporate staff. Staff rate at hotels can be good.

    Cons

    Terrible mid to senior management all focused on managing upwards and empire building. Board speak a different language, no idea what's happening or why their strategies aren't working Middle management is full of lazy timeservers whose main aim is to pull up the ladder behind them. No development or promotion. Pay is bad for the sector, HQ is miles out of London so extra commuting costs and it takes ages to get anything done. Company seems like it's not doing well every quarter but no leadership on what to do except spend less money

    Show More

    Advice to Management

    Make sure when you bang on and on about new behaviours your middle mamagers live these out because they don't at the moment and that makes the board look like idiots and show more leadership because nobody knows how the company is going to do betyer

    InterContinental Hotels Group2019-12-18
  4. "Hard work, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeping in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at InterContinental Hotels Group full-time for less than a year

    Pros

    Payment, Good and friendly People

    Cons

    The waek was really hard, but they already told me

    InterContinental Hotels Group2019-11-18
  5. "Finance reporting, business cases and strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at InterContinental Hotels Group full-time for more than a year

    Pros

    Good facilities at HQ some good people

    Cons

    Too many people out for themselves, holding large number of shares and looking after themselves, not the Company. Some get huge salaries unjustified, others don't get much. Some great HR people some a nightmare. Have a team that rpomote ICG as being great to work etc, all fake.

    Advice to Management

    The problem is at the top needs to be addressed

    InterContinental Hotels Group2019-11-14
  6. "Beautiful Place to work , great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Edinburgh, Scotland
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at InterContinental Hotels Group part-time for less than a year

    Pros

    Stunning bar and place to work, great work colleagues, GREAT pay also!

    Cons

    Poor Management, so made shifts extremely difficult to complete without any issues, issues with low stock and incorrect orders (Also due to management) which made making drinks hard as there was not enough ingredients, no staff discount when ordering drinks from the bar after shifts

    InterContinental Hotels Group2019-09-23
  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Category Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time for less than a year

    Pros

    The culture of the company is very good, there is a supportive environment in every role. The hospitality aspect is even felt at work amongst colleagues as every one is very nice and accommodating.

    Cons

    Not so great on L&D and career progression - it is very hard to get up the ladder.

    InterContinental Hotels Group2019-08-22
  8. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time for more than a year

    Pros

    Great work life balance and inclusive culture

    Cons

    Office locations and diversity at senior level

    InterContinental Hotels Group2019-07-23
  9. "Work recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Account Manager in Denham, Suffolk, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time for less than a year

    Pros

    IHG is a great company to work for , since joining IHG I feel valued and recognised. They offer a clear career path and actions are put into place to make sure you feel supported during your personal development. Here at IHG, I have found the perfect work/life balance and fantastic benefits. Last but no least IHG is a responsible business, diverse and inclusive. . #TrueHospitalityForEveryone

    Cons

    I do not have any Cons with regards to current role at IHG or the company in general.

    InterContinental Hotels Group2019-07-22
  10. "Bar manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bar Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at InterContinental Hotels Group full-time for less than a year

    Pros

    Good discount / staff meals

    Cons

    Workload expectations / upper management

    InterContinental Hotels Group2019-06-17
Found 132 reviews