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InterContinental Hotels Group Reviews

Updated 27 April 2017
101 reviews

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UK - All Cities Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO

101 Employee Reviews

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Pros
Cons
  • None overall; consider work-life balance contingent on the position as some roles require extensive travel (in 18 reviews)

  • long hours and arguments with others (in 25 reviews)

More Pros and Cons

  1. "Very good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brierley Hill, England
    Former Employee - Anonymous Employee in Brierley Hill, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 8 years)

    Pros

    Worked at IHG UKCRO from 2008-2017, Great job, Great staff and management. Benefits and commission structure very good

    Cons

    Shift work and getting a great work life balance. This is to be expected in a contact centre so not exactly a con for all but maybe for some.


  2. "Personal Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Assistant in Denham, South East England, England
    Current Employee - Personal Assistant in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 10 years)

    Pros

    IHG looks after their staff with excellent emoluments and perks. Staff treated with respect and wonderful working environment with great people to work with and for.

    Cons

    Only con is where the head office is based but this is compensated by shuttle bus that is provided by the company to assist staff with transportation.

    Advice to Management

    Career prospects are great and plenty of scope for promotion and career progression.

    InterContinental Hotels Group Response

    24 Apr 2017 – Employer Brand Coordinator

    Hello Thanks for taking the time to write about working with us. It's great to read that you enjoy the incentives and benefits here. It's important to us that you feel rewarded for your hard work. We ... More


  3. Helpful (1)

    "InterContinental Hotels Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denham, South East England, England
    Current Employee - Anonymous Employee in Denham, South East England, England
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time

    Pros

    Good pay, good benefits, nice site

    Cons

    Very Political, improvised decisions, isolated location, lots of redundancies

    InterContinental Hotels Group Response

    24 Apr 2017 – Employer Brand Coordinator

    Hello there, Thanks for reviewing your time with us. It's great to hear that you enjoyed the benefits and incentives whilst working at IHG. It's important to us that you feel rewarded for your ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Lots of redundancies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Denham, South East England, England
    Former Employee - Director in Denham, South East England, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    The people you work with

    Cons

    They have lots of restructures and redundancies. Every year I worked there a different restructure happened with redundancies

    Advice to Management

    Value your people more. Understand the impact of many restructures and redundancies.


  6. "HR Procedures"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front of House in Newcastle, England
    Current Employee - Front of House in Newcastle, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group (Less than a year)

    Pros

    Fits around home life. Short shifts.

    Cons

    Misuse of HR policie and procedures

    Advice to Management

    Screen your managers more carefully. Provide training specific to culture and diversity


  7. "Good Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    Pros

    Good Company to work for.

    Cons

    Bad Pay Good Benifits, woeklife balance

    Advice to Management

    Take Emploees seriously


  8. "Investment Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Analyst in Denham, South East England, England
    Current Employee - Investment Analyst in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Great working and corporate culture in one of the largest hotel companies in the world

    Cons

    Large organisation has very bureaucratic processes

    InterContinental Hotels Group Response

    24 Feb 2017 – Employer Brand Coordinator

    Hello Thanks for taking the time to review your experience of working here. We believe that you can give your best when you feel appreciated, and work with people that share your values. So ... More


  9. "Corporate F&B Contract and Vendor Funds Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - CORPORATE Food and Beverage CONTRACTS and VENDOR FUNDS PROGRAM MANAGER in Denham, South East England, England
    Current Employee - CORPORATE Food and Beverage CONTRACTS and VENDOR FUNDS PROGRAM MANAGER in Denham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group (More than a year)

    Pros

    Great culture. Work /Life balance is important to management.

    Cons

    Some management does not believe in Work from home.

    InterContinental Hotels Group Response

    25 Nov 2016 – Employer Brand Coordinator

    Hello Thanks for this review. It’s great that you value the value the culture at IHG. We also believe that a positive work/life balance can lead to happier and more productive people ... More


  10. "Fantastic company with great opportunities. Could be even better!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HRBP in Uxbridge, England
    Former Employee - HRBP in Uxbridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 3 years)

    Pros

    Positive culture
    Great people
    Lots of development opportunities
    Trust based company
    Good values especially around doing the right thing
    Good public profile

    Cons

    Leadership at senior level could be better in some functions
    Often too positive in culture to the detriment of rigour and getting things done
    Career progression can be limited in HR roles
    Disconnection between corporate and hotel businesses

    InterContinental Hotels Group Response

    11 Nov 2016 – Employer Brand Coordinator

    Hello Thanks for leaving this feedback. We believe that a culture with positive, collaborative values makes a great place to work, so it’s great that you benefitted from that. And yes, great ... More


  11. Helpful (2)

    "Don't join the HR Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denham, South East England, England
    Former Employee - Anonymous Employee in Denham, South East England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    Nice office
    Fun activities
    International Organisation
    Bonus scheme

    Cons

    Big staff & budget cuts
    No leadership
    Too many projects with little resources
    Many departures within the department in the past 12 months

    Advice to Management

    You need to invest into the HR department if you want to continue to grow the company.

    InterContinental Hotels Group Response

    25 Nov 2016 – Employer Brand Coordinator

    Hello Thanks for taking the time to write this review. Although it’s often challenging, all big businesses go through periods of change and re- organisation – it’s quite normal. We’re ... More


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