Itsu Waitress Reviews

Updated 4 Nov 2019

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4.7
93%
Recommend to a Friend
100%
Approve of CEO
Itsu Founder Julian Metcalfe (no image)
Julian Metcalfe
1 Rating
  1. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Itsu full-time for more than 3 years

    Pros

    Management really appreciates you. Long but flexible hours. Great pay and great food.

    Cons

    Long breaks sometimes up to 2 hours

    Itsu2019-11-04

    Itsu Response

    November 11, 2019Recruitment Manager

    Hello, thanks so much for your amazing review! It sounds like you were really happy in itsu family and we wish you the best of luck with the rest of your journey! itsu recruitment team

  2. "Waitress"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in Notting Hill Gate, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Itsu full-time for more than a year

    Pros

    Amazing staff, professional training, clean working environment and amazing staff parties! 50% discount on food and nice staff food too!

    Cons

    I find it very difficult to say anything bad about Itsu. Has been the best place I've ever worked in so far,, with the best staff and best management! Every company can learn something from Itsu.

    Itsu2017-02-06

    Itsu Response

    February 6, 2017Recruitment Consultant

    Thank you so much for your great review! :)

  3. Helpful (2)

    "Horrible Employers and employees, put me off completely to the company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Waitress in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Itsu

    Pros

    Free sushi That's it. Nothing was good.

    Cons

    Really awful managment, from top to bottom, treated me and co-workers like we were rubbish and didn't deserve a life. Pompous managment,with crazy requests, people that believe they are better than you, only because you ( unfortunately) have managed to get a job in there. Working hours are a joke, you have to work ALL day in the restaurant 5 days a week. If you are looking for a job and want to be trated with RESPECT (the company actually miss the point of it) please AVOID this place.

    Continue reading
    Itsu2016-09-18

    Itsu Response

    February 3, 2017Recruitment Consultant

    Hi, Thank you for leaving this feedback for us, it is disappointing to read you felt this way about working at itsu as we try to ensure everyone has a great experience. We will take your feedback on board. Thank you.

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