J. C. Penney Reviews | Glassdoor.co.uk

J. C. Penney Reviews

Updated 21 March 2019
7,102 reviews

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3.1
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Jill Soltau
22 Ratings

Employee Reviews

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Pros
  • "The employee discount was decent" (in 524 reviews)

  • "You have the flexibility for work life balance based on the needs of the business" (in 112 reviews)

Cons
  • "Management would hound you to ensure you were getting enough credit card applications" (in 377 reviews)

  • "Depending on dept: work life balance is impossible" (in 158 reviews)

More Pros and Cons

  1. "Really nice place, friendly"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly, welcoming, easy job

    Cons

    The customers were rude at times


  2. "Tax Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Accountant in London, England
    Former Employee - Tax Accountant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney full-time (More than a year)

    Pros

    Good pay
    Good work life balance

    Cons

    Poor renumeration and poor company culture

    Advice to Management

    listen to your employees!

  3. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney full-time

    Pros

    free shoes every month good lunch for freee

    Cons

    needs to pay more ni over time avlable no holidays no sick pay

    Advice to Management

    need to improve pay friends staff no chit chat


  4. "Sales Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great People and good entry level position

    Cons

    The company was spiraling downward. Spent way too much money in corporate when the stores were basically fixing hangers with tape and having to rewire cash registers daily.

    Advice to Management

    Invest in the stores, especially your salaried managers


  5. "Hard work but has been good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Nice people everywhere and busy all the time

    Cons

    Stressful atmosphere but its ok

    Advice to Management

    Work hard


  6. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Plano, TX (US)
    Former Employee - Associate in Plano, TX (US)
    Recommends

    I worked at J. C. Penney part-time (Less than a year)

    Pros

    Everybody was friendly and helpful. I never felt mistreated.

    Cons

    My only problem was that the job didn't last long because it was a seasonal job, but I understand that it is a necessary part of the nature of the retail industry.


  7. "Very flexible"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. C. Penney part-time

    Pros

    Management typically is good with allowing flexible schedule

    Cons

    Pay could be a little more

  8. "NICE"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. C. Penney full-time

    Pros

    Lots of hours at job to work

    Cons

    laid offs happened a lot


  9. "Old-fashioned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    I love the company's commitment to the WORTH principles. They still place value on the customer and trying to do the best by the employees.

    Cons

    They need to update. The website especially is extremely outdated and difficult to use. If they don't keep up with the needs of modern customers, the department store will not be able to sustain itself.


  10. "Great job for part-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at J. C. Penney part-time

    Pros

    Worked with my class schedule
    Fun work environment
    Good pay

    Cons

    Black Friday turned into Thanksgiving