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      J. Crew

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      J. Crew Reviews

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      3.9

      72% would recommend to a friend

      (4,320 total reviews)
      avatar

      Libby Wadle

      81% approve of CEO

      48% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      3.8

      Work/Life balance

      3.7

      Culture and values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      14 Mar 2019

      JCREW

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Get to work with some lovely people, staff discounts, big team, nights out

      Cons

      1. Shifts are way too late, long tedius hours, nothing to do on the shop floor but fold 2. Management are unrealiable and do not communicate well 3. Alot of double standards and unfairness in the store with managers and associates and favouritism 4. Gossipy and cliquey atmosphere, not nice at all 5. Too much focus on individual sale targets, very stressfull 6. Managers also need to be careful of how they address situations and comments/jokes they make about associates - some could be taken the wrong way (racially)!!!

      3.0
      20 Sept 2016

      Positive environment for part-timers

      Sales advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of flexibility with shifts, which allows you to have other commitments such as university.

      Cons

      High staff turnover meaning you constantly have to work in an intense environment with mostly untrained staff. Additionally, shifts can end quite late at 10pm.

      3.0
      2 Nov 2015

      Exciting company but not run very well here

      Sales support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great discounts which are sometimes increased, good experience to have, get to see many aspects of the company not just the shop floor, nice uniform provided

      Cons

      Pay is not good considering the product you are selling, unrealistic expectations, uniform not always up to date with what you were selling, unfriendly undertrained managers, too many managers, hours worked don't reflect what you're contracted

      Viewing 1 - 3 of 4,320 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.