J D Wetherspoon Bar Associate Reviews | Glassdoor.co.uk

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J D Wetherspoon Bar Associate Reviews

Updated 22 January 2019
205 reviews

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Bar Associate

3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
J D Wetherspoon CEO and Director John Hutson
John Hutson
89 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 52 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Can be long hours above those contracted with no additional pay if in salary" (in 117 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 36 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Brilliant company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate
    Current Employee - Bar Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    They work hard to provide a lot of training for you, encouraging you to be the best you can be. It's great to be in a company that cares about its staff progress. Bonuses are pretty sweet.

    Cons

    It can be a very stressful environment. You do eventually get used to it though. There is also a quick turnover for a lot of staff. It pretty much can take over your life.

    Advice to Management

    I don't have any advice for management.

    J D Wetherspoon Response

    23 Oct 2018 – Senior Recruitment Advisor

    Thank you for your positive review. All comments will be discussed further in our weekly meetings and I would encourage you to give feedback directly to your manager if you think there are... More


  2. "Bar Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate in Leicester, England
    Current Employee - Bar Associate in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon (Less than a year)

    Pros

    Great Atmosphere in the pubs
    50% on shift discount
    20% when out with friends and family
    Great personal development opp

    Cons

    Late night finishes and early starts

    Advice to Management

    Management of Associates could be better as it is always certain people who carryout the majority of the work

    J D Wetherspoon Response

    8 Oct 2018 – Recruitment CoOrdinator

    Thank you for the positive feedback

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar and Kitchen Associate in Southampton, England
    Current Employee - Bar and Kitchen Associate in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (Less than a year)

    Pros

    Amazing people, management work just as hard as staff! Pay is very decent for just bar person, and the work atmosphere is always great.

    Cons

    Unsociable hours if you're on a close or early morning starts but this isn't too bad as you get free coffee!

    Advice to Management

    Relax a bit? Keep up the good work!


  4. "Not Too Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate in London, England
    Former Employee - Bar Associate in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Opportunities to progress if you're interested in the industry, better pay than many independent pubs or similar jobs, provide quite thorough training, management are supportive when dealing with difficult customers or situations, often opportunities for extra shifts if you would like them, being part of a large company offers you some sense of security and protection as an employee.

    Cons

    Experience is highly dependent on your coworkers and the atmosphere of the individual pub, long and antisocial working hours (although this is normal for the industry), can be hassled into regularly taking on extra shifts or staying longer than you were scheduled to, rota is only known for one week ahead so other aspects of your life end up taking a back seat, can be ethically compromising if you don't believe in the values of the company, high chances of having to deal with very difficult customers.

    Advice to Management

    Try to plan rotas further in advance and stick to scheduling employees for the number of hours they are contracted for.


  5. "Good pay, and good people. but stressful often."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate
    Current Employee - Bar Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon (More than 3 years)

    Pros

    The manager was lovely, highly understanding and one of the hardest working people I've ever met.

    Good people, highly social environment, decent pay for the type of work.

    Very flexible hours.

    Cons

    Dealing with customers in a pub is always a challenge. 90 per cent are lovely, but you will encounter less nice people from time to time.

    Upper management was remarkably organised, telling us we were going to have a refurb multiple times and never delivering. I knew people who had to leave their job because of this and nobody outside our pub seemed to care at all.

    Area manager was a bully. To new staff and the over worked managers.

    Advice to Management

    There has to be more accountability from the top down.


  6. "Completely depends on individual pub you work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate in Cardiff, Wales
    Current Employee - Bar Associate in Cardiff, Wales
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (Less than a year)

    Pros

    Other staff members keep you going
    Quite good pay for bar work

    Cons

    Constant shift changes
    Called in early and made to stay on most shifts
    Managers pick on those “too nice”

    Advice to Management

    Treat to associates with respect and they’re more likely to help out

    J D Wetherspoon Response

    22 Jan 2019 – Senior Recruitment Advisor

    Thank you for your feedback. We recommend you speak to your area manager about your concerns so that we can consider any improvements that may need to be made to the rota.


  7. "Kitchen/Bar Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar/Kitchen Associate in King's Lynn, England
    Former Employee - Bar/Kitchen Associate in King's Lynn, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    It is a large company and was offered a wide range or areas to go into while working there

    Cons

    They do ask a lot of you with 0 hour contracts so no solid hours.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate in Newcastle, England
    Current Employee - Bar Associate in Newcastle, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    You work with a variety of people, very student based job (young work force). I've worked in 3 different pubs inc a Lloyds. Consistent and continual training opportunities. Great chances at promotion. Managers are generally nice. Hours fit in nicely with other jobs or study. It's easy to transfer to other locations and keep the job.

    Cons

    You may not always get the hours you want (too little) which is ridiculous because they seem to always hire new staff. Shifts can be really short (3.5hrs which is pointless) or they can be really long (9hrs) - doesnt't seem to be that bad (but you'll be on your feet for the majority of it).

    J D Wetherspoon Response

    11 Dec 2018 – Website Manager

    Thank you for taking the time to leave a review. Your feedback will be discussed in our weekly meetings, and I would encourage you to speak directly to your manager if you think there are... More


  9. "Spoons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate in Andover, England
    Former Employee - Bar Associate in Andover, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (Less than a year)

    Pros

    Social
    Busy
    Great team mates
    Making friends with customers
    Drinks after work

    Cons

    Low paid
    Crazy shift patterns
    Getting puked on by drunk customers.

    Advice to Management

    Try to manage for once.


  10. "Bar Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Bar Associate in London, England
    Former Employee - Bar Associate in London, England
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (More than a year)

    Pros

    Very good flexibility, Fair wage, Part-time work fits well with studies

    Cons

    Bad branch management, Understaffed shifts

    J D Wetherspoon Response

    28 Nov 2018 – Senior Recruitment Advisor

    Thank you for your review. All comments will be discussed further in our weekly meetings.