J D Wetherspoon Bar Team Leader Reviews | Glassdoor.co.uk

J D Wetherspoon Bar Team Leader Reviews

Updated 23 July 2018
14 reviews

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Bar Team Leader

4.3
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J D Wetherspoon CEO and Director John Hutson
John Hutson
6 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 51 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 112 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 32 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Team Leader in Whitstable, England
    Current Employee - Bar Team Leader in Whitstable, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    Flexible hours, Good team

    Cons

    Bar hours not good for sleep patterns


  2. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Team Leader in Warminster, England
    Current Employee - Bar Team Leader in Warminster, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Team is like a family and 20% off food drink and hotels

    Cons

    Long hours an limited weekends off

  3. Helpful (1)

    "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar and Kitchen Team Leader in Nottingham, England
    Current Employee - Bar and Kitchen Team Leader in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    This is long term employment. Staff usually is employed on full time basis. Busy enviromet all year long. Employees are wonderful and hardworking people from all around the world.

    Cons

    different shift patterns and plenty of possibilities to work more hours especially hen business pick up around September until end of December.

    Advice to Management

    Management is well trained which is great to gain knowledge from but I believe that they need to talk to staff little bit more to avoid issues.


  4. "A perfect student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Team Leader in Guildford, England
    Current Employee - Bar Team Leader in Guildford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Flexible hours and work around your academic schedule
    Good work environment
    Friendly staff
    Fun atmosphere on peak nights in Lloyds Bars with the music

    Cons

    Late nights, might not start until 10pm and finish at 4am. However this tends to be for new starters. Once you become more experienced you will be given more hours if wanted
    Have to deal with rude and drunk customers
    Quick turnover of staff

    Advice to Management

    Training should be more comprehensive, sometimes expected to know how to do tasks which may seem basic but needs some simple instruction the first time. However this is currently being worked on so should see improvements

    J D Wetherspoon Response

    11 May 2017 – Recruitment CoOrdinator

    Thank you for the positive feedback


  5. "2 Years In"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Team Leader in Northampton, England
    Current Employee - Bar Team Leader in Northampton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon (More than a year)

    Pros

    fun environment, friendly staff, constant work, decent pay, discounts on food. Builds confidence and self respect. tips occasionally, constant meeting new and different people from all walks of life

    Cons

    late, sometimes unsociable hours, managers can take the mick or victimise if they don't like you for whatever reason but easily sorted if you go to pub manager who takes grievance seriously.

    Advice to Management

    Take responsibility, speak to staff about issues, less moaning


  6. "A job that is as good as you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar and Kitchen Team Leader in London, England
    Current Employee - Bar and Kitchen Team Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time

    Pros

    Plenty of hours available- the better your pub performs, the more hours become available. Shifts are usually flexible, and depending on the situation you can often swap shifts with colleagues to make rotas more beneficial.
    Give and take- if you're willing to help out by staying later and covering shifts, the favour will usually be repaid leading to a more positive work environment.
    Training- the training schemes are good for those with little to no experience in food hygiene/customer service. However there are extremely detailed sops and product specifications which are invaluable to learning and providing good service.
    Benefits- the on/off duty food discount is invaluable for those in a low paid role. Working in the pub, you know exactly what you are getting for your money.
    Upper management are very hands on. There is a general fear of area managers instilled in basic staff but once you realise they are just trying to improve the pub it is easier to work together.
    Very good starting pay considering low level experience required for most roles.

    Cons

    Favouritism- personally I have seen there is a degree of favouritism which leads to some people getting away with behaviour or practise others would be disciplined for.
    Unsociable hours- with pubs that are open to the public from 8am to midnight most days (not including coming in at 6am to open the kitchen for example) it can be difficult to balance a life around the role.
    Promotion can be difficult due to space available and needs of the business, but you can usually move to a different local pub to progress. The company want you to progress- better trained staff = more efficiency.
    As stated above the training is quite basic for someone with prior experience in catering, and very few managers are 100% certain of specs or sops. There are also some dodgy managers (as in any industry) but they rarely last long once HO find out what is happening in the pub.

    Advice to Management

    Generally keep on top of standards, and nip problems such

    J D Wetherspoon Response

    12 Jan 2017 – Recruitment CoOrdinator

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are... More


  7. "Bar Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Team Leader in Cardiff, Wales
    Former Employee - Bar Team Leader in Cardiff, Wales
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time

    Pros

    Majority are younger staff
    Reasonable food discounts on and off shift
    Younger management were easy to get on with
    Flexible working hours
    Easy shift swapping
    Good bonuses
    Great discounts for other establishments
    Staff parties
    Good social aspect

    Cons

    Can be long hours on your feet
    Breaks are legal minimum
    Other companies offer better staff food prices/systems
    No guaranteed hours for entry-level staff unless you have been employed for a signicant period
    Rota could be changed frequently and without notice
    Often asked to leave early or start late to save money
    Forced to work 15 hour shifts during city events e.g. Six Nations Rugby
    Pay increase minimal with greater responsibilites

    Advice to Management

    Employ some full time staff and fill in the gaps with part timers/zero hours

    J D Wetherspoon Response

    11 Aug 2016 – Recruitment CoOrdinator

    Thank you for your balanced feedback. We have listened to the feedback and items like guaranteed minimum hours have been introduced as an offer for all staff

  8. "Get on the ladder early or languish without a raise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate/Team Leader in Hull, England
    Former Employee - Bar Associate/Team Leader in Hull, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon full-time (More than 3 years)

    Pros

    Great team atmosphere, diverse workforce, employee benefits, flexible hours, structured career ladder, secure and long term job prospects

    Cons

    Extra responsibility often given without any financial compensation or true gratitude of management.
    Unsociable hours, difficult customers & poor HR relstions

    Advice to Management

    The poor decisions if the management from a regional level to the individual franchises leads to a very fractured relationship between bottom level staff amd the hierarchy. The 'suck up' mentality which leads to poor members of staff being favoured for the more secure positions, over the progressive and entrepreneural characters who can strive under other business models


  9. "Working for Spoons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Team Leader in Royston, East of England, England
    Current Employee - Bar Team Leader in Royston, East of England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good schemes to join if wanted, lots of support through management, good HR communication and

    Cons

    Cleaning should be done more than once a day, should have a cleaner on site at all times

    Advice to Management

    Make sure more than enough staff are working when needed, pay rises and more cleaning


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Team Leader in Leeds, England
    Current Employee - Bar Team Leader in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Monthly bonuses and audit bonuses. Good hourly pay. Food discounts. Progression opportunities. The way pubs work together transferring stock and staff if you're ever in need.

    Cons

    Having to Part pour drinks and look like a moron. Head office change their minds every other minute. The obsession over craft ales and trying to become 'posh pubs'