J D Wetherspoon Kitchen Assistant Reviews | Glassdoor.co.uk

J D Wetherspoon Kitchen Assistant Reviews

Updated 11 June 2018
11 reviews

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Kitchen Assistant

2.5
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J D Wetherspoon CEO and Director John Hutson
John Hutson
1 Rating

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 51 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 112 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 32 reviews)

More Pros and Cons

  1. "Positive workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Assistant in Bath, England
    Former Employee - Kitchen Assistant in Bath, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (Less than a year)

    Pros

    Decent benefits
    Workers rights respected
    Very affordable food on shift
    No prior experience required
    Possibility to pick up extra shifts when wanted.
    Training provided

    Cons

    Very high pressure work at busy times

    Advice to Management

    I felt like I was treated fairly and that my management team was well trained and approachable. I hope the management is continuing this.


  2. "Corrupt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Assistant in Glasgow, Scotland
    Former Employee - Kitchen Assistant in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Discount of meals but not drinks

    Cons

    High pressure
    Immature staff
    Corruption within the manager
    Severe attitude problems

    Advice to Management

    So many people left the Counting House, even within the first few weeks, the staff turnover rate is embarrassing that they increased the wage, only go if you're desperate, but be prepared to get depressed. The only nice people were the floor staff, the bar and kitchen staff had constant mood swings, even the manager to.

    Good luck.

  3. Helpful (2)

    "Worst job I've EVER had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Assistant in Derby, England
    Former Employee - Kitchen Assistant in Derby, England
    Doesn't Recommend

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Pay was good
    Discount on food

    Cons

    Regularly worked 6 hours+ on the night shift (6-12am officially but clean up often took much longer than that) without so much as a toilet break (I'm a woman so you can imagine the implications of that) whilst other people on the shift were sent for their breaks.

    Never got to enjoy the food discount as when I did get a break it was never long enough to eat.

    Once scalded myself on steam from a lasagne yet had to wait over an hour before I was able to administer first aid.

    Management was next level atrocious, used a Facebook group to reprimand employees indirectly rather than to their faces and had a go at me through Facebook messenger for complaining about the working conditions to others. Management never learned my name, referred to me as "she" and "her" for the few months I was there. A manager also once came into the kitchen to pull male staff out to look at the legs of a female customer at the bar.

    When I was hired I took great pains to ensure they knew I was a student and was still treated like dirt when I handed them my timetable for the new year and said I'd no longer be able to work night shifts on days where I had class the next morning.

    When I signed the contract I couldn't understand why they had a clause banning us from complaining about the job on social media, it only took one shift to figure the reason out.

    Advice to Management

    Social media is no place to conduct your business.
    Sexism is not ok.
    Make sure that the shift leaders are aware everyone is entitled to a break.


  4. "Kitchen Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Assistant in Minehead, England
    Current Employee - Kitchen Assistant in Minehead, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon part-time (Less than a year)

    Pros

    Great friends, Great atmosphere, Good fun

    Cons

    Long hours, Hot, Constant standing

    Advice to Management

    its all going great

    J D Wetherspoon Response

    26 Sep 2017 – Recruitment CoOrdinator

    Many thanks for your review - this will be passed on to the area manager and discussed further within the company. I would encourage you to speak with your Pub manager if improvements can be made.


  5. "okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress/Kitchen Assistant/Bar Maid in London, England
    Former Employee - Waitress/Kitchen Assistant/Bar Maid in London, England
    Positive Outlook

    Pros

    good staff
    good wage
    managed to train in all areas
    pubs are pretty much everywhere so relocation isnt usually a problem

    Cons

    manager was not nice
    customers unpleasent
    long hours
    training got passed from person to person so never official completed it

    J D Wetherspoon Response

    31 Jan 2017 – Recruitment CoOrdinator

    Thank you for your review. All comments will be discussed further in our weekly meetings.


  6. "Part Time Kitchen Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Assistant in Wimborne Minster, England
    Former Employee - Kitchen Assistant in Wimborne Minster, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (More than a year)

    Pros

    Flexible Hours
    Good Team Ethic
    Chance to learn new skills and train for other roles
    Decent pay and discounts

    Cons

    Short staffed during some key shifts
    Management could be more organised

    Advice to Management

    Better awareness of making sure there are more than enough staff available working in the kitchen, on the bar and the floor during busy times of the day and during busy times of the year.


  7. "Food was microwaved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Assistant in Newcastle upon Tyne, England
    Former Employee - Kitchen Assistant in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (More than a year)

    Pros

    Easy to get too , transport, gets very busy and is very popular, for group parties and offices and on football match day

    Cons

    There is a strict dress code for entering the establishment, they to realise some people can't afford to wear expensive clothes

    Advice to Management

    Change way food is prepared

    J D Wetherspoon Response

    8 Mar 2016 – Recruitment & Training Systems Manager

    Thank you for taking time to leave this review.

  8. "Customers and management need to show more respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Assistant in London, England
    Former Employee - Kitchen Assistant in London, England
    Doesn't Recommend

    Pros

    It was a job I could get in my local area at the time. An eventual share scheme. Some discount.

    Cons

    There were occasional bonuses base on wether a pub passed its internal inspection or not. Typically it would be 1% off of achieving, the same was said for the London area pubs I worked and the Midlands. The share plan was dreadful, they took them from me when I left?!

    Advice to Management

    Listen to your staff more. Many of them want fixed hours, but the stability isn't provided. Increase their wages, it's a joke, especially when you hear Tim Martin blathering on in your commute's paper about how it's wrong to pay more or wrong to give more hours.

    J D Wetherspoon Response

    25 Jan 2016 – Senior Recruitment & Training Manager

    Thanks for the review. We do offer fixed hours contracts for employees if they are requested, and we have recently increased our minimum starting rate to £7, and even higher in some pubs.


  9. "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Assistant in Reading, England
    Current Employee - Kitchen Assistant in Reading, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Good Pay + Friendly Enviroment

    Cons

    Hours provided can be incredibly short

    Advice to Management

    Fix up hours

    J D Wetherspoon Response

    21 Dec 2015 – Senior Recruitment & Training Manager

    Thanks for taking the time to leave a review, and for your positive feedback. Please discuss any issues with your manager - they should be able to address them for you. Happy Christmas!


  10. "weatherspoons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Assistant in Newcastle upon Tyne, England
    Current Employee - Kitchen Assistant in Newcastle upon Tyne, England

    Pros

    good training and development programme, plenty opportunity to progress, fast paced, busy, more than the national minimum wage, 50% off food while on shift and 20% when off for you and 4 others and bonus scheme when audits are passed.

    Cons

    ZERO HOUR CONTRACT....very long shifts!! not enough hours to go round!! To many people above you for example not just kitchen manager but shift leader and team leader so far to many people in charge at once.

    Advice to Management

    stop hiring kitchen staff and give the staff that are already supposed to be in full time employment the hours also sack the zero hour contracts and give people actual contracts for the hours they need.

    J D Wetherspoon Response

    18 Nov 2015 – Senior Recruitment & Training Manager

    Thanks for taking the time to leave a review - we are really pleased to hear that you have lots of positive comments about the company. With regard to your hours, please take time to speak to your... More