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J D Wetherspoon Kitchen Staff Reviews

Updated 19 October 2018
13 reviews

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Kitchen Staff

2.4
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J D Wetherspoon CEO and Director John Hutson
John Hutson
4 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 51 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 112 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 32 reviews)

More Pros and Cons

  1. Helpful (1)

    "Positive Interview and Hiring Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Staff in Brigg, England
    Current Employee - Kitchen Staff in Brigg, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was informed during the interview that I would be paid around £4.60 per hour
    I would receive around 10-12 hours work per week (Part-time)
    Would be part of a large friendly team

    Cons

    Often busy and can be stressful
    Sometimes you have to deal with rowdy customers
    Local, you may know a lot of the customers

    Advice to Management

    I had a very positive interview experience and enjoyed the hiring process


  2. "Kitchen"

    StarStarStarStarStar
    Former Employee - Kitchen Staff in Manchester, England
    Former Employee - Kitchen Staff in Manchester, England

    I worked at J D Wetherspoon (More than 3 years)

    Pros

    Quite flexible
    Good during study’s

    Cons

    Asked to do so much, for so little money, especially in the kitchen.
    The owner supports brexit

    Advice to Management

    Increase pay or employ more people to even the load on workers.

    J D Wetherspoon Response

    23 Oct 2018 – Senior Recruitment Advisor

    Thank you for your feedback, your comments will be discussed further in our weekly meetings.

  3. Helpful (3)

    "Don't Bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Staff in Southampton, England
    Current Employee - Kitchen Staff in Southampton, England
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very bad company, unprofessional. I was hired as a kitchen member in April, not that they only gave me the first shifts 12 hours in advance, but once I got into the kitchen I was expected me to know everything. I was shout at, I was accused guilty of stealing a kitchen tool that was huge by the way by one my co-workers, even though there wasnt any proof on camera that I ever did something like that, I was being treated with inferiority by the other kitchen employees, humiliated in front of others, I wasn't paid enough if I had a shift until closing time, cause sometimes the computer couldn't recognize the time i clocked in. I was never appreciated for the hard work and initiative, for example I used to clean everything in the kitchen as perfect as possibile when other members used to take breaks or to leave me with lots of tasks. Because I was under 21 the pay was horrific. 6.85 per hour is not worth it for the effort and everything that requires to work there. I took a day off uni once because they gave me a closing shift in the middle of the week, next day I was supposed to have uni in the morning, plus they were aware of my avaiability since I gave it to them when I was hired.
     On top of that, when I was about to be promoted as an Associate I was fired without 1 week notice. iterally i went on a normal day to work, i was in the changing room , and the kitchen leader told me to "have a word with him". Letting me know how i've been doing, and at the end of the conversation to find out i was fired. I had to pay my accomodation since I am a student and I had other type of payments to made. They didn't even care to respect the contract and to give me 1 week notice. I was left completely without a job and hope within 1 hour. Completely unprofessional. If you're a student don't bother to apply, they exploit you because you are younger and legally paid 6 pounds, where others are paid 8 pounds for the same job/tasks you do. They take advantage of students,I've seen this in other Wetherspoons too.

     Fun story : I dropped something on my nail toe when I was working on the night shift cleaning and taking stuff to the dish wash. After 2 weeks my nail toe got black and it started to hurt like crazy. I woke up one day with a horrible pain and I couldn't even walk to the kitchen to cook myself something.I called in saying that I can't go to work because of my feet, explained them the situation, saying that I will go to the emergency and i will present medical records as soon as I can(which I did). They told me I should have called in advance. How tf to call in advance if I didn't predicted that???? IT'S A MEDICAL PROBLEM, NOT A DAY AT SHOPPING WITH THE GIRLS. Anyways, on 5th of June, the day I went to work, I found out I was fired for I quote"not attending work due to the sickness" and "for not buying safety ktichen shoes in 3 weeks, even though when I got hired the kitchen leader told me" yeah, that's the procedure, but I'm not requiring my staff to wear that". And literally no one said anything about it since not many people respected that rule.

     During my last month working there they had gone through hiring process which I thought it was one of the constant hiring phases they go through every 2 months. Well, to put every piece together 1 month later and to find out, they found me a replacement without telling me anything was going to happen.

    Cons

    no free food during shift, bullying, not a nice atmosphere, paid uncorrectly, if you have any problem or if they see you asking questions about work you make them unconfortable.
     Even if you want water you have to pay, unless you don't wanna drink from the sink.

    Advice to Management

    Change it completely, hire professional people that care about the working environment and the well being of the employees


  4. Helpful (1)

    "Kitchen associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Staff
    Former Employee - Kitchen Staff
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon (More than 3 years)

    Pros

    Flexible with amount of hours undertaken
    Average pay

    Cons

    Unpleasant hours
    Poor team morale
    Too much responsibility for what i was being paid.

    Advice to Management

    Need to be prepared to put in as much as you expect the rest of your team to do. Respect is earned and not given.


  5. "Great place to work but not flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Staff in Coventry, England
    Former Employee - Kitchen Staff in Coventry, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    Friendly staff, Training facilities, Development Opportunities

    Cons

    Store manager plays an dominant role. If he/she doesn't like you then you life at work will be hard. You won't get enough hours unless they really need you.

    Advice to Management

    Fair decision in terms of promoting someone. Don't just choose your favourite person.

    J D Wetherspoon Response

    12 Dec 2017 – Recruitment CoOrdinator

    We’re sorry to hear that Wetherspoon wasn’t for you and hope that you find a role that better suits you


  6. "Average job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Staff in London, England
    Current Employee - Kitchen Staff in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (Less than a year)

    Pros

    There is a very good food discount

    Cons

    Training given could be improved


  7. "bonuses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Staff in Melton, England
    Former Employee - Kitchen Staff in Melton, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon (More than a year)

    Pros

    really good bonus pay scheme

    Cons

    actually very difficult to achive anywhere near the top level of bonus

  8. "Wetherspoon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Staff in London, England
    Current Employee - Kitchen Staff in London, England
    Recommends

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Good environment to work in

    Cons

    Sometimes it gets busy during nights

    Advice to Management

    None


  9. Helpful (1)

    "Kitchen staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Kitchen Staff in Liverpool, England
    Former Employee - Kitchen Staff in Liverpool, England
    Doesn't Recommend
    Neutral Outlook

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Tips were shared by a fraction with kitchen staff

    Cons

    Bad wage
    Minimal benefits
    Bad working conditions
    Poor treatment
    No respect

    Advice to Management

    Treat staff how you would like to be treated

    J D Wetherspoon Response

    4 Apr 2016 – Senior Recruitment & Training Manager

    Thanks for taking the time to leave a review. All comments we receive are discussed internally and sent to the area manager of the relevant pub/location. I note that you no longer work for us, if... More


  10. Helpful (1)

    "Kitchen Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar/Kitchen Staff in Hexham, England
    Former Employee - Bar/Kitchen Staff in Hexham, England

    I worked at J D Wetherspoon (Less than a year)

    Pros

    Given a lot of responsibility, and with time and commitment it is easy to move up the management ladder.

    Cons

    Long hours, and the kitchen has a tendency to be understaffed meaning usually more hours than the typical 20 per week for part-timers. However the branch I worked at was very flexible as to how the hours were distributed.

    J D Wetherspoon Response

    22 Feb 2016 – Senior Recruitment & Training Manager

    Thanks for your comments. I'm glad you saw the career paths available to you as an Associate - 80% of our Shift Managers started as Associates. The kitchen is a busy part of our pubs and we really... More