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J D Wetherspoon Kitchen Team Leader Reviews

Updated 30 August 2018
12 reviews

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Kitchen Team Leader

3.6
StarStarStarStarStar
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J D Wetherspoon CEO and Director John Hutson
John Hutson
9 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 51 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 112 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 32 reviews)

More Pros and Cons

  1. Helpful (1)

    "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar and Kitchen Team Leader in Nottingham, England
    Current Employee - Bar and Kitchen Team Leader in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    This is long term employment. Staff usually is employed on full time basis. Busy enviromet all year long. Employees are wonderful and hardworking people from all around the world.

    Cons

    different shift patterns and plenty of possibilities to work more hours especially hen business pick up around September until end of December.

    Advice to Management

    Management is well trained which is great to gain knowledge from but I believe that they need to talk to staff little bit more to avoid issues.


  2. Helpful (3)

    "Kitchen team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Bristol, England
    Current Employee - Kitchen Team Leader in Bristol, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    People you work with
    Flexible job
     You can Learn a lot

    Cons

    Very inexperienced workmates sometimes
    Hard job at times specially city centre pubs
    Life balance struggle a bit

    Advice to Management

    Salary should be higher in city centre pubs
     Gap Salary should be a lot higher for Kitchen Team leader comparing with associates.
    Some kitchen pubs request an urgent refurbish.
    Improve pay for bank holidays.

  3. Helpful (1)

    "Great friends, awful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Team Leader in Camborne, England
    Former Employee - Kitchen Team Leader in Camborne, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time (More than 3 years)

    Pros

    Got decent hours
    Room for progression
    If you like shifts it’s for you
    Bonus on performance
    made a great group of friends

    Cons

    management get jobs on brown nosing
    lazy management
    expect long hours and lots of over time with no extra pay
    treat staff like they are dispensable
    management are bullies

    Advice to Management

    Lead by example
    Work as a team
    Needs a total restructure


  4. "Kitchen Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Leeds, England
    Current Employee - Kitchen Team Leader in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Given the opportunity to progress at a young age and was mentored by excellent managers who care. The next step allows me to attend a catering academy paid for by J.D Wetherspoon.

    Cons

    Often made to work long and unsociable hours sometimes starting at 4am! Some employees have bad attitudes which brings morale down leading to standards slipping.

    Advice to Management

    Listen to other managers advice and use feedback effectively. Always maintain a good positive attitude as your attitude will effect you whole teams.

    J D Wetherspoon Response

    28 Nov 2017 – Recruitment CoOrdinator

    Thank you for the positive feedback, All comments will be discussed further in our weekly meetings.


  5. "There's a reason why people come back!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Brighton, England
    Current Employee - Kitchen Team Leader in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    - Food safety standards are held at the highest regard
    - Pay increases are always above minimum wage
    - Room for growth; promotion is available if you have the drive
    - It's a People Thing; not just a slogan to reach out to customers, the bonds you make with your co-workers are strong and can last a lifetime
    - 50% discount an hour before, during, and an hour after your shift, 33% for up to 4 people off shift
    - Monthly and Quarterly bonuses pay well if you all work together and keep in the green

    Cons

    - The hours can be hard if you're not used to anything other than 9-5
    - Bar team/shift leaders can be underpaid in comparison to their kitchen counterparts

    Advice to Management

    My only suggestion would be to perhaps fix the wage difgerence between bar and kitchen team and shift leaders. Some bar leaders I know are somewhat resentful that their pay is less than ours, despite the fact they're cross-trained and put in a lot of time helping out on both sides of the pub.


  6. Helpful (1)

    "Kitchen team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Team Leader in London, England
    Former Employee - Kitchen Team Leader in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good kitchen stuff... good holiday pay

    Cons

    PAy no good, we have to pay for food pay for coffee pay for milk pay for water, they pay enough rhey money everything

    Advice to Management

    There are very rude. And feel perfect but they not , so lazy as well , good money for them just for talk


  7. "A job that is as good as you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar and Kitchen Team Leader in London, England
    Current Employee - Bar and Kitchen Team Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time

    Pros

    Plenty of hours available- the better your pub performs, the more hours become available. Shifts are usually flexible, and depending on the situation you can often swap shifts with colleagues to make rotas more beneficial.
    Give and take- if you're willing to help out by staying later and covering shifts, the favour will usually be repaid leading to a more positive work environment.
    Training- the training schemes are good for those with little to no experience in food hygiene/customer service. However there are extremely detailed sops and product specifications which are invaluable to learning and providing good service.
    Benefits- the on/off duty food discount is invaluable for those in a low paid role. Working in the pub, you know exactly what you are getting for your money.
    Upper management are very hands on. There is a general fear of area managers instilled in basic staff but once you realise they are just trying to improve the pub it is easier to work together.
    Very good starting pay considering low level experience required for most roles.

    Cons

    Favouritism- personally I have seen there is a degree of favouritism which leads to some people getting away with behaviour or practise others would be disciplined for.
    Unsociable hours- with pubs that are open to the public from 8am to midnight most days (not including coming in at 6am to open the kitchen for example) it can be difficult to balance a life around the role.
    Promotion can be difficult due to space available and needs of the business, but you can usually move to a different local pub to progress. The company want you to progress- better trained staff = more efficiency.
    As stated above the training is quite basic for someone with prior experience in catering, and very few managers are 100% certain of specs or sops. There are also some dodgy managers (as in any industry) but they rarely last long once HO find out what is happening in the pub.

    Advice to Management

    Generally keep on top of standards, and nip problems such

    J D Wetherspoon Response

    12 Jan 2017 – Recruitment CoOrdinator

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are... More

  8. "Good job if you like the line of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Nottingham, England
    Current Employee - Kitchen Team Leader in Nottingham, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (Less than a year)

    Pros

    Friendly co-workers, good pay, does not get boring

    Cons

    Unsociable hours, long hours, difficult if you have a team that is not up to the job.


  9. "Uhh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Wimbledon, England
    Current Employee - Kitchen Team Leader in Wimbledon, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time

    Pros

    If you have other responsibilities, this job works great around them with flexible hours

    Cons

    Very late and very early starts...horrible customers and flaky staff

    Advice to Management

    Talk to your staff, don't look down on them


  10. "Bar and Kitchen team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Bar and Kitchen Team Leader in Leeds, England
    Former Contractor - Bar and Kitchen Team Leader in Leeds, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J D Wetherspoon as a contractor (More than a year)

    Pros

    The people that you work with who are in the same position who band together to help through a demoriliseing night

    Cons

    Everything else the company does not care about you unless your nose is firmly iserted inside various holes of management types. If you want a promotion, dont bother training and working hard, spend your time sociliseing with your higher ups. Get used and abused at a whim with out any thanks, any bonuses are subject to an ever shifting set of rules where even the management dont know what they are from day to day. Over all if your there for part time/ student looking for a bit of extra cash you might be ok. A career making company? Forget about it. Work for a company where you move manure from one place to another. It will be more engageing.

    Advice to Management

    Define your job roles. Be fairer to ALL your staff. Be clued up on the rules and regulations and stick to them so your staff know what their doing and not constantly worrying if their doing their job propperly.