J D Wetherspoon Pub Manager Reviews | Glassdoor.co.uk

J D Wetherspoon Pub Manager Reviews

Updated 23 Jan 2019

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Found 25 reviews

3.8
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78%
Recommend to a Friend
97%
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J D Wetherspoon CEO John Hutson
John Hutson
17 Ratings
  1. Helpful (1)

    "Rewarding but difficult."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pub Manager in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 10 years

    Pros

    Well paid and interesting job. Pub manager is a varied role with lots of different aspects, which makes the job interesting.

    Cons

    High stress, bad hours. Working within budgets set at head office, who sometimes knowingly set staffing levels far too low or sales budgets far too high.

    Advice to Management

    Listen to opinions. Too often we're asked for feedback which is then ignored.

    J D Wetherspoon2015-08-28
  2. Helpful (1)

    "Senior pub leve manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pub Manager in Swansea, Wales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon full-time for more than 10 years

    Pros

    Work with great people, almost like family. One reason why it's hard to leave, as there your friends in & out of work. They understand your working hours, and are free when you are. Unlike many other friends, in other jobs. Very little pros, pay is good. But when you take in hours worked(60/70+, 70 on a good week), works out as basic wages. Bonus can be very good, my last one was. But then got taxed very heavily, so in...

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    Cons

    Long hours, stressful working environment. Giving up days off to meet targets, failing to do so. Could lead to disclipinary, very unfair. When asked how to manager hours and tasks, told to manage time better. Very unrealistic, and negative feed back. Illegal breaks between shift (less than 11 hours), and AFD's. On shift, sometimes no breaks, sure to low / inefficient staffing levels. Customer main complaint. Plus Wetherspoons...

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    Advice to Management

    More staff on shift, too many product lines. Reduce manager weekly hours, but keep pay at current rate or increase. Once was a very good payer, on staff wages. Streamline tasks & paperwork, cut all the crap. Reconsider many things, like house rules. Take out rules that can cause customer conflicts. Publish rules, instead of hiding them. Leave managers & staff to explain and take all the flack. An intermediate stage before...

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    J D Wetherspoon2014-12-22
  3. "Career defining progression and skills development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pub Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time for more than 10 years

    Pros

    Training, coaching and support are all first class. Demands are hard, but that is the nature of the hospitality industry.

    Cons

    Long hours, long weeks. Targeting work-life balance would give better retention and superior commitment.

    Advice to Management

    Long term, personalised progression plans - generic ones are available, but once you reach Unit Management level, progression choices and development options dry up if you don't want to be an Area Manager.

    J D Wetherspoon2014-10-31
  4. "Pub Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pub Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 10 years

    Pros

    Get the right area manager and you can run your own business, within the confines of JDW rules of course. Benefits can be good but over the last decade have decreased (pensions, bonus, shares). A very open company with higher managers coming in without notice all times of day and night.

    Cons

    Sometimes whats asked of you isn't realistic. For example they want 10% this year, on the back of 10% last year. Of course we need a target but for your budget to be set at this and you be bonused from this, it's not resalistic. Also the specificness of things such as cut of fruit, amount of ice. With the amount of transactions you do in a week, getting it wrong seems to be like the end of the world

    Advice to Management

    Keep doing what we're doing but don't forget it's very easy to come in and tell us what we're doing wrong, not so easy to ensure that near minimum wage employees will always do it.

    J D Wetherspoon2014-09-15
  5. "Tim Martin had a good idea but lost sight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pub Manager 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    Pay and benefits were good. Work life balance not bad with a 48 hour week for mangement and co workers were good

    Cons

    No room for personal development. Everything is decided for you and morale is low. They got rid of alot of managers, including myself, for being too old (although they would never admit this) The average age of management in their pubs now is 23! Targets are unrealistic and bonus targets are extremely hard to meet. I took over an unperforming pub taking £15000 a week and got it to £50000 per week. Had no where else...

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    Advice to Management

    Tim Martin had a good idea and it still is. Unfortunately, he only sees what the upper management show him. Upper management have alot of internal squabbles. They should listen more to pub management and realise that although a corporate brand is needed, each pub is different and needs their on unique identity

    J D Wetherspoon2014-03-19
Found 25 reviews