J D Wetherspoon Reviews | Glassdoor.co.uk

J D Wetherspoon Reviews

Updated 22 January 2019
1,023 reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 52 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Can be long hours above those contracted with no additional pay if in salary" (in 117 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 36 reviews)

More Pros and Cons

  1. "My Time at J D"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time

    Pros

    Pay is fairly average and the psy contract was well established and respected.

    Cons

    Workload could get out of hand especially on holidays and there aren't enough staff to work smoothly

    J D Wetherspoon Response

    18 Dec 2018 – Senior Recruitment Advisor

    Thank you for your review. All comments will be discussed further in our weekly meetings.


  2. Helpful (2)

    "Hours!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Leicester, England
    Current Employee - Shift Leader in Leicester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Career progression
    Discounts on and off shifts, management fed on shift
    Online training (although some of the modules are rubbish and take too long)
    Students can transfer relatively easily during term/holiday time

    Cons

    Every time there is a pay increase there is an overall hours decrease so you get paid more an hour but have to work even harder as there are less staff
    Seems like somebody is constantly off sick and a shift needs covering
    Constant pressure to maintain high standards with not enough staff to physically achieve them

    Advice to Management

    Base available hours for pubs on the amount of physical time needed to actually do the job to a high standard, not allocate an amount you want to spend on wages and spread out by number of hours that adds up to. Certain tasks take a set amount of time (cleaning lines, cleaning tables, counting money, then there's serving drinks, pouring a pint takes 15 seconds) People setting the budgets should actually try doing the job and calculate things like how many drinks can be served an hour and then allot hours based on time required to perform tasks, some of the drinks are so cheap that there cant be much margin on them and that means that by paying someone to actually make them you're pushing a loss unless they start rushing which then causes mistakes Bar staff have to serve customers within 2 minute, and iOrders have to reach tables within 5 minutes, often you can only afford 2 bar staff so if there is a rush this is impossible to meet. Floor staff have to ensure all food leaves the gantry within 60 seconds, checkbacks performed within 2 minutes, and tables cleared within 5 minutes of finishing eating, plus toilet checks on the hour, seems reasonable until budgeting only allows one person on the floor even when busy and you have 50+ tables to attend to and some are at least 30 seconds away from the kitchen. the higher ups constantly state floor standards aren't high enough, I think if they tried covering the same shift the floor would be just as bad if not worse!

    J D Wetherspoon Response

    28 Nov 2018 – Senior Recruitment Advisor

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are... More

  3. "Paying for the chairmans bus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in London, England
    Current Employee - Shift Manager in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time (More than 5 years)

    Pros

    Pay is fair. Company tries to deliver the "associate promise" to ensure fair treatment of all staff. Training is very good. Especially at management level.

    Cons

    HO management don't seem to understand what it's like in pubs. They do everything in their power to make it harder for pub management to run pubs. Rather than upping the prices to foot the bill of higher hourly rates, they cut hours and make it harder to run the pub efficiently. All money seems to be spent on brexit paraphernalia and staff get the stick from customers for it.

    Advice to Management

    Tim needs to stop riding round on busses trying to be a politician and think about making the management's jobs easier. Or pay the managers some over time!


  4. Helpful (1)

    "Bar Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Staff in Cheadle, West Midlands, England
    Current Employee - Bar Staff in Cheadle, West Midlands, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Discounts, All non-management staff are brill, bonus are nice,

    Cons

    Given the worst shifts for a social life to fit round uni, and nothing you can do about it
    when other staff on the same leave can have all the nice 9-5 just because they been there longer

    Advice to Management

    Be more fair

    J D Wetherspoon Response

    28 Nov 2018 – Senior Recruitment Advisor

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are... More


  5. "Wetherspoons review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J D Wetherspoon part-time

    Pros

    Keeps you busy and on your feet

    Cons

    Long hours, little breaks and treated very poorly

    Advice to Management

    Treat workers with integrity

    J D Wetherspoon Response

    11 Dec 2018 – Website Manager

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings. We’re sorry to hear that Wetherspoon wasn’t for you.


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pub Manager in Newcastle upon Tyne, England
    Current Employee - Pub Manager in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 8 years)

    Pros

    good pay and good benefits

    Cons

    no cons to mentions for the company

    J D Wetherspoon Response

    28 Nov 2018 – Senior Recruitment Advisor

    Thank you for the positive feedback


  7. "Bar Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J D Wetherspoon part-time

    Pros

    Friendly staff, although some a bit power hungry about superviser positions...

    Cons

    Hiring process didn't actually stipulate it was a 0 hour contract until it came to the induction day and actually signing it. By this point you've finished at your old job so there's no turning back.

  8. "Kitchen Porter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at J D Wetherspoon part-time

    Pros

    It had a great working vibe to it

    Cons

    The management staff where not the best

    J D Wetherspoon Response

    4 Dec 2018 – Senior Recruitment Advisor

    Thanks for the review.


  9. "Worst company have worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon part-time

    Pros

    Good discount in pubs and hotels owned by JD Wetherspoons
    Easy application process

    Cons

    Management were useless
    Training was useless
    Hours were always out of requested times
    No praise for work done

    Advice to Management

    Treat your staff as a human and not a number and then you may find people want to come to work


  10. "Spoons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate in Andover, England
    Former Employee - Bar Associate in Andover, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (Less than a year)

    Pros

    Social
    Busy
    Great team mates
    Making friends with customers
    Drinks after work

    Cons

    Low paid
    Crazy shift patterns
    Getting puked on by drunk customers.

    Advice to Management

    Try to manage for once.