J D Wetherspoon Shift Leader Reviews | Glassdoor.co.uk

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J D Wetherspoon Shift Leader Reviews

Updated 5 November 2018
40 reviews

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Shift Leader

3.1
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J D Wetherspoon CEO and Director John Hutson
John Hutson
14 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 51 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 112 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 32 reviews)

More Pros and Cons

  1. "Great fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Shift Leader in London, England
    Current Employee - Kitchen Shift Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    People, management feeding, progression

    Cons

    Very long hours, high stress

    Advice to Management

    Be more willing to spend more hours on the new staff, turnover and retention seem to be issues with new starters through them being Rota'd into shifts they're not ready for due to lack of training hours

    J D Wetherspoon Response

    26 Sep 2017 – Recruitment CoOrdinator

    Thank you for your review. All comments will be discussed further in our weekly meetings.


  2. "Good opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Shift Leader in Manchester, England
    Current Employee - Bar Shift Leader in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 5 years)

    Pros

    Good pay. Good training. Chances for progression. Fun Environment.

    Cons

    Awkward hours throwing you around from mornings to night. Very inconsistent.

  3. "Your opinion and feedback is useless."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Nottingham, England
    Current Employee - Shift Leader in Nottingham, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    You get to work with a great team of people. Your regulars become part of your family. The training structure is strong.

    Cons

    Very abusive customers on a regular basis. Unsociable hours. Management fob you off and don’t listen to any feedback. Pay does not reflect your job and responsibilities e.g a shift leader does the same job as a duty manager yet big pay difference and benefits.

    Advice to Management

    Please can you actually speak to staff in pub, I think you get lost behind that desk when situations do not personally affect yourself. Help staff more when customers are abusive. Stop using tittles to pay people less when the job role and responsibilities are the same.

    J D Wetherspoon Response

    14 Nov 2018 – Senior Recruitment Advisor

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your area manager or call and speak... More


  4. "Fast progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Sheffield, England
    Current Employee - Shift Leader in Sheffield, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    Free management feeding
    Paid breaks
    20% off alcohol and food off shift
    Very quick progression

    Cons

    Often short staffed
    Management expects a lot from you (all in your 'rota'd' hours...)
    Working over scheduled hours to please other managers

    Advice to Management

    Better staff training
    Higher pay for Shift Leaders to closer match managers when some are doing the same jobs, if not more.
    Improve the off-duty discounts for employees on alcohol and food! Many other companies are beating you at this!


  5. Helpful (1)

    "They dont care about you, They only care about there bottom Line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Hove, England
    Former Employee - Shift Leader in Hove, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon (More than 3 years)

    Pros

    You do meet all dfferent types of people.
    and some interesting customers

    Cons

    No flexiblity
    terrible pay
    always understaffed
    managers that got there from boot licking
    hypocrisy
    bullying

    Advice to Management

    Actually learn to speak to your staff without being really rude. And maybe treat people fairly, And when support is needed for training actually train people.

    J D Wetherspoon Response

    3 Jul 2018 – Recruitment CoOrdinator

    Thank you for your review. All comments will be discussed further in our weekly meetings


  6. Helpful (3)

    "Bar shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Shift Leader in London, England
    Current Employee - Bar Shift Leader in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Flexibility of rotas. Discount scheme (20% off duty drinks and food discount, 50% food discount while on shift, free food for managers). clear path of progression.

    Cons

    Unsociable hours. Short breaks etc

    Advice to Management

    Listen to the staff. Care for the staff. Find a way to increase work life balance.


  7. Helpful (1)

    "Endurance job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Shift Leader in London, England
    Former Employee - Kitchen Shift Leader in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (Less than a year)

    Pros

    Working at wetherspoons you can transfer to different pubs if you need a change. The chance to progress is there if you work hard and are not afraid to get your hands dirty. You can have some great work colleagues. You get pay bonuses if your pub is doing well

    Cons

    The pay isn't great and the hours are long. The turn over in staff is staggeringly high.

    Advice to Management

    Treat your staff as you would like to be treated

  8. "Can be fun but forget about the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in London, England
    Former Employee - Shift Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    Easy to progress within the company, the work can be fun if you like socialising.

    Cons

    Average starting wage but the increase in wage for becoming a team leader or shift leader is about one pint of lager each week. The customers can be rude but again - it is a pub!

    Advice to Management

    Increase the wages of team leaders and shift leaders. They do have 10 times more responsibilities but only 2% increase in wages.


  9. "Shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than 5 years)

    Pros

    Flexibility on shift, job security

    Cons

    Dealing with drunk customer

    Advice to Management

    Payrise, life balancing working hours

    J D Wetherspoon Response

    28 Nov 2017 – Recruitment CoOrdinator

    Thank you for the positive feedback


  10. "-just quote jd wetherspoons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Shift Leader in Stafford, England
    Current Employee - Kitchen Shift Leader in Stafford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Discount is pretty good. excellent company if you like cutting corners. fast and efficient at possibly dropping your food, winging that they have food orders to cook even though the end result is them getting paid as well as a funky bonus monthly and quarterly . Perfect training structure if you train your self and don't rely on lazy kitchen managers and kitchen shift/team leaders.

    Cons

    Lazy staff and equally lazy managers. if you have no concern for safety this is the perfect place for work. the only time staff are required to follow the sops and food safety guidelines is when the area manager or auditor is expected or moments away.

    Advice to Management

    Retrain and stop being so lazy

    J D Wetherspoon Response

    28 Nov 2017 – Recruitment CoOrdinator

    Many thanks for your review - this will be passed on to the area manager and discussed further within the company.