J D Wetherspoon Shift Manager Reviews | Glassdoor.co.uk

J D Wetherspoon Shift Manager Reviews

Updated Oct 8, 2019

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Found 75 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
72%
Approve of CEO
J D Wetherspoon CEO John Hutson
John Hutson
48 Ratings
  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Liverpool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 8 years

    Pros

    It’s good pay, 28 days holiday a year 40 hour per week. You can apply for shares with the company after you’ve been with them for 18 months (free money) you can apply for a flexible rota after you have been with the company 26 weeks and they will try there best to help. Free meals and soft drink on your breaks. 50% discount when you work for your meals and soft drinks and 20% on meals and alcohol when your off. ... Great opportunity to process in the company.

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    Cons

    There are no cons for me.

    J D Wetherspoon2019-10-08
  2. "Great opportunity if you get a GOOD Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    Development opportunities Living wage, guaranteed hours Learn about the business behind the scenes Friendly regulars and colleagues make your days enjoyable Plenty of training puts in a great position if you move to another job in the industry. Free food when on duty, discounts when off duty! BONUS PAY - if your pub performs well!

    Cons

    Unsociable hours Lack of a work/life balance Lots of effort for little reward

    Advice to Management

    It's a people thing! That's your slogan, stick to it.. look after your staff and keep a close eye on how the pub managers look after them.. have regular associate liaison meetings to find out the issues

    J D Wetherspoon2019-09-26
  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at J D Wetherspoon full-time for more than a year

    Pros

    Money is ok, the people you work with are the best part about the job where every day is different. Company culture would be good if it was upheld in every pub (which it’s not). Training schemes are good and pay can be ok

    Cons

    Bonuses would be good if ever able to achieve them Under pressure to perform, blame culture when something goes wrong, long hours, shift patterns can be awful

    Advice to Management

    Stop blaming someone else when things go wrong - teach people the right way

    J D Wetherspoon2019-09-13
  4. "The life and times of a shift manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 10 years

    Pros

    Training is first class you can progress as far as possible if you you are willing to put in the work

    Cons

    Long hours although the working week has recently come down to 40 hours

    Advice to Management

    It's hard going you have to work on the bar a d floor while still managing management duties like appraisals disciplinarys rotas etc

    J D Wetherspoon2019-09-12
  5. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Rickmansworth, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than a year

    Pros

    Salary Bonuses Training courses Apprenticeship scheme 40 hour week Perks

    Cons

    Clientele, Shift patterns, High staff turnover, Highly stressful at times mixed with lack of sleep

    Advice to Management

    Make the most of the courses and training available

    J D Wetherspoon2019-09-12
  6. "Great comp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Cardiff, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    Good bonus, company looks after you, worth the career with plenty of opportunities if you put in the effort and the work, it will reward you with plenty of tra sferrabkw skills

    Cons

    Late nights mainly, be confident in dealing with customer complaints/aggression

    J D Wetherspoon2019-09-07
  7. "It's a good job but a lot as changed. I've been working here nearly 12 years now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Bootle, Merseyside, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 10 years

    Pros

    Bonus,shares,pay, training programmes my jdw helps alot, the staff you work with makes your day 10 times better, benefits. Great progression opportunities.

    Cons

    Lack of hours Poor rotas Unfair rotas No work life balance (no matter how hard they try) although the hours have recently cut to 40. Long hours

    Advice to Management

    Think they expect too much of the management team. You cant keep expecting us to run pubs on less hours every week hours are getting taken from us cause we aren't making enough money but the pubs are always busy because the prices are so low. Soon the associates will be on more than us. They expect so much from so little. It is hard at times but we always manage to get where we are supposed to be as a team. But it... is really difficult at times.

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    J D Wetherspoon2019-09-15
  8. "Average"

    StarStarStarStarStar
    Former Employee - Shift Manager 

    I worked at J D Wetherspoon full-time for more than 3 years

    Pros

    Meeting friends, work-life balance

    Cons

    Long hours, underpay, could be better support and career growth

    Advice to Management

    pay more

    J D Wetherspoon2019-09-02
  9. Helpful (1)

    "Varies massively between pubs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for more than 3 years

    Pros

    Working in central London the pay is good. quick career progression

    Cons

    Most pubs are always short staffed so everyone is over-worked. Salaried managers end up doing a lot of overtime and struggle to get the hours back so are essential doing unpaid work. You don't have the time or energy to do anything with days off = miserable/exhausted staff = poor customer service. In every pub I worked in for the company most policies were broken and most managers seriously lack people skills, good... communication and even the slightest bit of empathy towards both employees and customers. Rota's sometimes not put out till the day before (not at all pubs)

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    Advice to Management

    It pays to be nice. If more care was shown towards employees and the employee promise was kept then they would be happy at work and the company would have a lower staff turn over.

    J D Wetherspoon2019-08-30
  10. "‘‘Tis ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time for more than 10 years

    Pros

    Discounts Free meal on shift Flexible hours Sociable job

    Cons

    Unsociable hours Pay could be better No after support for staff (when subjected to violence etc) Some management are stuck up there own a£&e ( think they are better than everyone else) Some area managers don’t listen to their staff either It’s a frustrating job, customers can be extremely rude

    Advice to Management

    Support your staff better You’re not better than anybody else we’re all human! Listen to your staff and what they are saying, support them.

    J D Wetherspoon2019-08-24
Found 75 reviews