J D Wetherspoon Shift Manager Reviews | Glassdoor.co.uk

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J D Wetherspoon Shift Manager Reviews

Updated 21 Jun 2019

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Found 60 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
65%
Approve of CEO
J D Wetherspoon CEO John Hutson
John Hutson
36 Ratings
  1. Helpful (1)

    "Would never return to the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Romford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    20% discount on food 20% discount on drinks 50% while working Management feeding

    Cons

    Lack of policy inforcement Regularly unpaying staff Cash in hand work over Contracted Mistreatment of staff Poor training Regularly breaking licencing laws Stock manipulation Cash manipulation Area managers poorly trained

    Advice to Management

    After working for this company on and off since 18, it has clearly gone down hill. I stated a bunch of cons but the list could continue. My advice it's to write the whisle blowing email and be prepared to use regularly but don't expect any change, just saves your self when being investigated for it. Also be prepared for regular beach of data protection as company have no issue using phones to record Cctv and will share...

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    J D Wetherspoon2019-02-15

    J D Wetherspoon Response

    March 5, 2019Senior Recruitment Advisor

    Sorry to hear you did not have a great experience. There are some points you have raised which we would like to look into further. Please get in touch by contacting us @ PersonnelAdvisors@jdwetherspoon.co.uk

  2. Helpful (1)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for more than 8 years

    Pros

    Met some great people Free share scheme is great Training good

    Cons

    No appreciation Work for free Very difficult to have a personal /social life Constantly reminded that you are replaceable and just a number Never feel valued No sense of job security Unprofessional behaviour from senior management not uncommon

    Advice to Management

    Invest more hours if you want to increase workload. Pay staff a higher rate if you expect exceptional service. Listen to feedback, even (especially) if it isn't what you want to hear.

    J D Wetherspoon2019-02-01

    J D Wetherspoon Response

    February 12, 2019Senior Recruitment Advisor

    Thanks for your review and good luck for your future. If you have any further feedback please contact us @ PersonnelAdvisors@jdwetherspoon.co.uk

  3. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon for more than a year

    Pros

    Great and amazing place to work, no doubt

    Cons

    Would prefer a higher paid job

    J D Wetherspoon2018-12-01

    J D Wetherspoon Response

    December 4, 2018Senior Recruitment Advisor

    Thank you for the positive feedback

  4. Helpful (1)

    "Paying for the chairmans bus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time for more than 5 years

    Pros

    Pay is fair. Company tries to deliver the "associate promise" to ensure fair treatment of all staff. Training is very good. Especially at management level.

    Cons

    HO management don't seem to understand what it's like in pubs. They do everything in their power to make it harder for pub management to run pubs. Rather than upping the prices to foot the bill of higher hourly rates, they cut hours and make it harder to run the pub efficiently. All money seems to be spent on brexit paraphernalia and staff get the stick from customers for it.

    Advice to Management

    Tim needs to stop riding round on busses trying to be a politician and think about making the management's jobs easier. Or pay the managers some over time!

    J D Wetherspoon2018-12-10
  5. Helpful (4)

    "Easy Progress, Terrible job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    Good money and free food once you become a manager, nice social environment, profit-audit bonuses ( which are very hard to get, but you do get it sometimes) You meet a lot of people through out your day. Can learn a lot if you are willing. Good news is if this is your first job you will be prepared for anything after this one. It can`t get any worse after spoons.

    Cons

    Terribly understaffed always, company standards are impossible to achieve with the amount of hours and staff allocated. Staff are overworked (60hr weeks) and always on edge of quiting, considering it is just about minimum wage it is not a hard decision to make. As a manager you just depend on 16-19 year old students/teenagers to turn up to work ( which they never do, but you can`t sack them because you are already massively...

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    Advice to Management

    I suppose for what they aim to do in terms of head office they do it well, they make lots of money from poor drunks while giving their staff the training of their lifetime(you ll be pushed over your limits so much you ll be prepared for everything in life). In all seriousness they only and sole thing these businesses need is just to pay their staff properly so they don`t leave and also allocate more staff and hours to...

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    J D Wetherspoon2018-04-19
  6. Helpful (1)

    "An ok employer, struggles to look after staff, will have huge difference in experience based on the venue you end up at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Willenhall, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for more than 8 years

    Pros

    Good management training system Internal opportunity for progression always available Offer university courses Structured expectations can make the workload easier

    Cons

    Don’t usually get much say when your being transferred Money for the workload is pretty poor They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary

    Advice to Management

    Workload on bar and kitchen associates is often the reason for high staff turnover. Understaffing is a big problem.

    J D Wetherspoon2018-04-12
  7. Helpful (2)

    "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Grangemouth, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    Work/life balance, bonuses, free shares

    Cons

    Senior management need to remember how life as a manager is.

    Advice to Management

    When stepping up the ladder be wary of those you trod on to get there as when you fall back down they won't have forgotten.

    J D Wetherspoon2018-03-27
  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 10 years

    Pros

    Good not great wage, bonus' and perks great

    Cons

    Hours, life style obviously the state of customers

    Advice to Management

    All about making sure your back is covered in everything you do

    J D Wetherspoon2018-02-22
  9. Helpful (2)

    "5 years of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for more than 3 years

    Pros

    Actually a good company to work for if senior management are competent. Benefits are good, as are bonuses although these can be influenced by your management to lessen them. Very good standards and standardisation across the brand. The customers generally are good to get to know.

    Cons

    The feeling that you are just a number, not a person. Senior management appear to have no grip on reality. They place people in jobs they are clearly incapable of doing just to watch them fail. Senior management also seem capable of making decisions about your health without consultation from occupational therapists or doctors. The lack of help sometimes is astounding.

    Advice to Management

    Listen to the people who work for you, and try to help rather than punish in difficult times. Treat people as people not numbers.

    J D Wetherspoon2018-03-02
  10. Helpful (2)

    "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Certified Shift Manager in Lancaster, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time for more than a year

    Pros

    + staff discounted meals + good rate of pay

    Cons

    - horrendous treatment of staff from senior management - constant negative-reinforcement to get work done - unrealistic targets and deadlines set - isolated work pattern, no chance for social life - can be forced to change site within 40 miles at short notice - little-to-no training. expected to run the building straight away - pressured into eating OOD stock to reduce waste, given disciplinary when contended against

    Advice to Management

    = help managers enjoy their jobs and this will reflect onto staff = help to change image of working at wetherspoons, its awful

    J D Wetherspoon2018-02-19
Found 60 reviews