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J D Wetherspoon Shift Manager Reviews

Updated 8 Apr 2020

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3.7
83%
Recommend to a Friend
88%
Approve of CEO
J D Wetherspoon CEO and Director John Hutson
John Hutson
62 Ratings
  1. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    Good support from HO Well paid Good incentives

    Cons

    Lots of pressure to achieve targets whilst keeping costs down. Hard to progress after shift manager

    Continue reading
    J D Wetherspoon2019-04-18

    J D Wetherspoon Response

    May 20, 2019Senior Recruitment Advisor

    Thank you for your positive comments about your pay and incentives. Please check out the current vacancies via myJDW for opportunities to progress .

  2. "Working for spoons"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager 
    No Opinion of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    Discounts are always a plus on already cheap drinks and you can progress quickly

    Cons

    Being given unrealistic targets to hit with regards to hour usage Stressful hours that are often unsociable Work life balance.... What's that? Having to deal with abuse from the public and it being brushed off as if its okay.

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    J D Wetherspoon2019-04-28

    J D Wetherspoon Response

    May 20, 2019Senior Recruitment Advisor

    Thank you for your review. If you would like to discuss further the points you have raised, please get in touch by contacting us @ PersonnelAdvisors@jdwetherspoon.co.uk

  3. "Mentally and physically draining"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for less than a year

    Pros

    Mid shifts if you were lucky to get them. The workforce was funny. Weekly pay.

    Cons

    Closing the night before a day off which meant waking up late but then having to go bed early because the next day you was opening. Constantly dealing with thing breaking.

    J D Wetherspoon2019-04-04

    J D Wetherspoon Response

    April 30, 2019Senior Recruitment Advisor

    Thanks for your review. If you would like to discuss further the points you have raised, please get in touch by contacting us @ PersonnelAdvisors@jdwetherspoon.co.uk

  4. "alright"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Shift Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at J D Wetherspoon for more than 5 years

    Pros

    flexible shifts good bonuses free food/discounts make new friends

    Cons

    late nights unreliable staff management laziness head office calls unfair shift patterns change a lot

    J D Wetherspoon2019-01-20
  5. Helpful (3)

    "One of the worst companies to work for"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    Pay is reasonable, although as management I would regularly work 10+ hours more than my contract and not receive any extra pay or time off. Bonuses were good.

    Cons

    Shocking company to work for if you have mental health problems, having to go back to work 5 days after leaving a psychiatric facility because you cannot afford any more time off is shocking, especially when more favoured employees are allowed to use holiday pay when they have time off for less serious illnesses. Being expected to work over your contracted hours most weeks and receiving no extra pay. Pub managers being allowed to bend the rules to suit them regardless of it being completely against company policy. Pub managers being allowed to bully staff and other managers, area managers getting involved and not making any changes to the situation leaving you unable to turn to anyone else. Favouritism is rife within the business and it is very much ‘if your face fits’.

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    J D Wetherspoon2019-01-23
  6. Helpful (1)

    "Would never return to the company."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager in Romford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    20% discount on food 20% discount on drinks 50% while working Management feeding

    Cons

    Lack of policy inforcement Regularly unpaying staff Cash in hand work over Contracted Mistreatment of staff Poor training Regularly breaking licencing laws Stock manipulation Cash manipulation Area managers poorly trained

    Continue reading
    J D Wetherspoon2019-02-15

    J D Wetherspoon Response

    March 5, 2019Senior Recruitment Advisor

    Sorry to hear you did not have a great experience. There are some points you have raised which we would like to look into further. Please get in touch by contacting us @ PersonnelAdvisors@jdwetherspoon.co.uk

  7. Helpful (1)

    "Stay away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for more than 8 years

    Pros

    Met some great people Free share scheme is great Training good

    Cons

    No appreciation Work for free Very difficult to have a personal /social life Constantly reminded that you are replaceable and just a number Never feel valued No sense of job security Unprofessional behaviour from senior management not uncommon

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    J D Wetherspoon2019-02-01

    J D Wetherspoon Response

    February 12, 2019Senior Recruitment Advisor

    Thanks for your review and good luck for your future. If you have any further feedback please contact us @ PersonnelAdvisors@jdwetherspoon.co.uk

  8. "Shift Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Shift Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon for more than a year

    Pros

    Great and amazing place to work, no doubt

    Cons

    Would prefer a higher paid job

    J D Wetherspoon2018-12-01

    J D Wetherspoon Response

    December 4, 2018Senior Recruitment Advisor

    Thank you for the positive feedback

  9. Helpful (1)

    "Paying for the chairmans bus"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time for more than 5 years

    Pros

    Pay is fair. Company tries to deliver the "associate promise" to ensure fair treatment of all staff. Training is very good. Especially at management level.

    Cons

    HO management don't seem to understand what it's like in pubs. They do everything in their power to make it harder for pub management to run pubs. Rather than upping the prices to foot the bill of higher hourly rates, they cut hours and make it harder to run the pub efficiently. All money seems to be spent on brexit paraphernalia and staff get the stick from customers for it.

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    J D Wetherspoon2018-12-10
  10. Helpful (4)

    "Easy Progress, Terrible job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    Good money and free food once you become a manager, nice social environment, profit-audit bonuses ( which are very hard to get, but you do get it sometimes) You meet a lot of people through out your day. Can learn a lot if you are willing. Good news is if this is your first job you will be prepared for anything after this one. It can`t get any worse after spoons.

    Cons

    Terribly understaffed always, company standards are impossible to achieve with the amount of hours and staff allocated. Staff are overworked (60hr weeks) and always on edge of quiting, considering it is just about minimum wage it is not a hard decision to make. As a manager you just depend on 16-19 year old students/teenagers to turn up to work ( which they never do, but you can`t sack them because you are already massively understaffed). Relies on constant recruitment process since nobody wants to stay in these conditions and most of the time the ones that do stay are people that cant get a job anywhere else ( because they are unreliable or useless ) Be prepared to do shifts that you don`t even get paid for (for managers it is 40 hrs a week but you ll always do extra and dont get paid) Security is only on at weekends ( which everybody is aware of) so be prepared to be assaulted by someone that just wants another beer. Awful customer base, you ll be watching people kill themselves slowly day by day on the 1.99 john smiths that you sell. You ll be pretending to be a quality restaurant that sells a burger and a beer for a fiver and what is even worse is your customers are going to pretend that they are paying a lot of money for that burger so they ll expect it to be upper class but cooked under 5 minutes. Be prepared for a lot of complaints from cheap, uneducated drunks that will shout and swear in your face for giving them 6% head instead of 5% on their 1.99 beer. There is a lot more cons I can go about but I think if these haven`t changed your mind nothing will.

    Continue reading
    J D Wetherspoon2018-04-19
Found 96 reviews