J D Wetherspoon Team Leader Reviews | Glassdoor.co.uk

J D Wetherspoon Team Leader Reviews

Updated 20 March 2019
60 reviews

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Team Leader

3.5
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J D Wetherspoon CEO and Director John Hutson
John Hutson
24 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 53 reviews)

  • "20% of food and drink off shift" (in 32 reviews)

Cons
  • "long hours, shift work, no work life balance" (in 117 reviews)

  • "Staff busy condition work life balance" (in 39 reviews)

More Pros and Cons

  1. "Amazing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in London, England
    Current Employee - Team Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    I worked at weatherpersons for 2 , almost 3 years. Had an amazing time learning the trade and building relationships with the regulars and co workers/managers. This is specific to my branch, however know other weatherpersons in the area with similar cultures. Flexible shifts if a good worker, good discount in all branches and attitude of constant self improvement with skills that are transferable in any business.

    Cons

    Sometimes the drive for success from head office, with new incentives and ideas can improve some areas, however if specific branches arnt making enough to fund extra staff, the options left are leaving later on closes to ensure all jobs (new and old) are done, or all jobs are done to a lesser standard where staff leave earlier. Requires Extremely high motivation to complete with quality in specific time frame.

    J D Wetherspoon Response

    22 Jan 2019 – Senior Recruitment Advisor

    Thank you for your feedback. We appreciate you taking the time to leave your review


  2. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader
    Current Employee - Team Leader
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon part-time (More than 3 years)

    Pros

    Flexible hours
    Good pay for industry
    Sociable staff
    Staff discounts
    Free share scheme

    Cons

    Too corporate in places
    Company used as a political propaganda tool
    Late hours
    Over-working the staff
    Expecting too much of part-time staff
    Service industry, so often horrible experiences with customers
    Little sympathy for mental health issues

    Advice to Management

    Focus on staff welfare. Consider yourselves all on a level playing field, working for the same company. Not, them working for you. A greater connection with the staff will work wonders in any Wetherspoons.

  3. "Pinch of Salt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Birmingham, England
    Former Employee - Team Leader in Birmingham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (More than 3 years)

    Pros

    Great pay and bonus scheme
    Great holiday
    Internally promotes

    Cons

    Customers are absolute trash
    Managers can also be trash dependant on location

    Advice to Management

    Lead by example

    J D Wetherspoon Response

    23 Oct 2018 – Senior Recruitment Advisor

    We’re sorry to hear that Wetherspoon wasn’t for you and hope that you find a role that better suits you


  4. Helpful (3)

    "Kitchen team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Bristol, England
    Current Employee - Kitchen Team Leader in Bristol, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    People you work with
    Flexible job
     You can Learn a lot

    Cons

    Very inexperienced workmates sometimes
    Hard job at times specially city centre pubs
    Life balance struggle a bit

    Advice to Management

    Salary should be higher in city centre pubs
     Gap Salary should be a lot higher for Kitchen Team leader comparing with associates.
    Some kitchen pubs request an urgent refurbish.
    Improve pay for bank holidays.


  5. Helpful (1)

    "Bar staff are exploited"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in London, England
    Former Employee - Team Leader in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon (More than 3 years)

    Pros

    You can make many friends working behind a bar

    Cons

    Poor pay, no sick pay, minimum breaks. As a bar staff, you are at the mercy of managers in terms of your rota/hours. Pub management treats their staff unfairly and are often offensive and unprofessional.


  6. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Team Leader in Warminster, England
    Current Employee - Bar Team Leader in Warminster, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Team is like a family and 20% off food drink and hotels

    Cons

    Long hours an limited weekends off


  7. "If you want a social life, don’t work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Gateshead, England
    Former Employee - Team Leader in Gateshead, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (More than 3 years)

    Pros

    20% off food and drinks
    Colleagues are like family

    Cons

    Stressful Environment
    Management constantly boss you around
    Awful customers
    Saving hours during quiet periods then it gets busy
    Very unsociable hours

    Advice to Management

    Treat team leaders with respect and stop penny pinching on the hours

  8. "JDW Birmingham Airport Terminal 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Birmingham, England
    Former Employee - Team Leader in Birmingham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    Plenty of hours if you want them.
    Training on the job.
    Opportunities to progress.
    Discount on food while on shift and minor discount off-shift.
    Mostly young staff, easy to make friends with colleagues.
    I would recommend JDW to someone as their first job.

    Cons

    Minimum wage.
    Rota scheduled for 'close' but can start at 2pm and end anywhere between 10pm to 3am the next morning, then be expected in at 2pm again, up to 7 days straight.
    Management favoritism among staff.
    Sale of out-of-date or spoiled products if necessary.
    Low staff moral. Staff will actively try to make staff cry if possible and laugh about it later in managers office.
    Management Drama - Managers will have arguments and bring staff into it by forming parties and making them pick sides to increase the drama causing more conflict.

    Advice to Management

    Stick to the expectations they put on their staff e.g. uniform, on-time, hours worked, cleanliness standards.
    Stop consuming/taking home wet/dry stock and then trying to blame it on the staff when area-managers start investigating.
    Don't hide out the back (office) when the pub is extremely busy.


  9. "Disgusting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Manchester, England
    Former Employee - Team Leader in Manchester, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon part-time (More than a year)

    Pros

    Co workers were lovely and made the job a lot easier (some). some regulars were nice but this was rare as most customers were the worst type of person.

    Cons

    Horrible managers, vile hours for a company that closes at midnight (4am finish?!), extremely challenging work and mostly understaffed but you would get screamed at if things werent getting done despite having half the staff required. also made you do extra work after clocking out and you were scolded if you dared bring up how this was unfair

    Advice to Management

    just leave and make it easier for everyone. ended up barred from the spoons i used to work at because someone i was was in a relationship with (who was a team leader) was involved in a sexual harrassment case, after we had broke up and i had already left the company. he got moved to a different wetherspoons and got a promotion whilst when i went back into the pub i was barred for ever being involved with him despite not knowing a single thing about any of this. disgusted is not the word.


  10. Helpful (1)

    "Great friends, awful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Team Leader in Camborne, England
    Former Employee - Kitchen Team Leader in Camborne, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time (More than 3 years)

    Pros

    Got decent hours
    Room for progression
    If you like shifts it’s for you
    Bonus on performance
    made a great group of friends

    Cons

    management get jobs on brown nosing
    lazy management
    expect long hours and lots of over time with no extra pay
    treat staff like they are dispensable
    management are bullies

    Advice to Management

    Lead by example
    Work as a team
    Needs a total restructure