J Sainsbury Checkout Assistant Reviews | Glassdoor.co.uk

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J Sainsbury Checkout Assistant Reviews

Updated 1 October 2017
22 reviews

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Checkout Assistant

3.1
StarStarStarStarStar
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Approve of CEO
J Sainsbury CEO Mike Coupe
Mike Coupe
11 Ratings

Employee Reviews

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Pros
  • Best environment to work and company is very helpful towards it's colleagues (in 41 reviews)

  • Fairly good pay for retail work (in 87 reviews)

Cons
  • Team Leaders can be given a lot more responsibility than managers which can be a bit draining but you learn so much about management (in 76 reviews)

  • Work-life balance can be difficult at times (in 29 reviews)

More Pros and Cons

  1. "Very good overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checkout Assistant in Paignton, England
    Current Employee - Checkout Assistant in Paignton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Good employee bonus/discount scheme; will provide training if needed; and brilliant paid holiday scheme

    Cons

    None that I can think of


  2. "It seemed good at first, very helpful at induction and training, but less so when you start properly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant (Checkouts)
    Former Employee - Customer Service Assistant (Checkouts)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (Less than a year)

    Pros

    Pay is slightly above minimum wage.
    Fixed contracted hours with many opportunities for overtime.
    Discount card after a few months.
    Some team leaders are lovely (but not all).

    Cons

    Training on the checkouts is quite brief, you learn the more complicated things while actually doing it, when your all alone with an actual customer. But some team leaders expect you to know everything. It can take months to learn everything as you might not have been asked for that specific thing until that time.
    It can be extremely difficult to get a team leader to come over and help, as the button never seems to do anything and sometimes they are not there and sometimes you have to shout the length of the store to get their attention. Customers can take their frustration then out on you.

    Advice to Management

    Make sure these buttons actually work (do the team leaders even look?)
    Choose team leaders more wisely
    Support staff more when it comes to difficult customers.
    When contracts ends, make sure the manager talks to the employee not the supervisor/team leader who hasn't got a clue. Very unprofessional.


  3. "Checkout assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checkout Assistant in London, England
    Former Employee - Checkout Assistant in London, England

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Wage was decent
    Overtime readily available
    Paid holidays
    3% bonus every year
    10% discount card once you've been there for atleast 6 months

    Cons

    Management was a joke
    Team leaders and supervisors had their favourites
    Customers always came first they couldn't care less about the staff
    No flexibility even for mothers and students


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  5. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checkout Assistant in Alton, South East England, England
    Former Employee - Checkout Assistant in Alton, South East England, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury (More than a year)

    Pros

    Contracted hours
    Staff Parking
    Employee Discount

    Cons

    Wasn't able to change shifts
    Boring
    Have to be with company 6 months before you get discount


  6. "A student life!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checkout Assistant in Knaphill, England
    Former Employee - Checkout Assistant in Knaphill, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Good pay for a part time student worker.
    Good overtime each week.
    Good amount of holiday time.
    Colleagues are nice.
    Discount card.

    Cons

    Poor management.
    Short breaks.
    Take a while to get any holiday off.

    Advice to Management

    Be better at giving information through.
    Need proper training for managers.


  7. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checkout Assistant in Sheffield, England
    Current Employee - Checkout Assistant in Sheffield, England
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The staff are friendly, they're flexible with hours and the pay is good. 10% discount which is also good

    Cons

    Sitting down on a till for long periods can cause back ache but there is no major cons

    Advice to Management

    Check out team leaders could be more on the ball


  8. "Not keen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant/Checkout Supervisor in London, England
    Current Employee - Customer Service Assistant/Checkout Supervisor in London, England
    Disapproves of CEO

    Pros

    Lovely, super friendly and helpful collegues

    Cons

    If you are sick, it buggers them off. Favoritism from managers. Ridiculous targets. Immense pressure. Massive workload.

    Advice to Management

    Change your sickness policy, I haven't even had my return to work from the third absence this year and I'm already having a disciplinary hearing meeting!


  9. "Good employers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checkout Assistant in Faversham, England
    Current Employee - Checkout Assistant in Faversham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Good hours with a lot of overtime available. Benefits include 10% discount which raises to 20% at certain points in the year.

    Cons

    Working on checkouts does mean that sometimes left in cigarette kiosk for up to four hours at a a time


  10. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant/Checkout Supervisor in Hendon, England
    Current Employee - Customer Service Assistant/Checkout Supervisor in Hendon, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J Sainsbury part-time (More than 3 years)

    Pros

    Great colleagues to work with, never two days the same. good quality products and nice customers.

    Cons

    Often overworked/understaffed and not the best pay of the retail area. Technology needs updating and still doesn't take contactless payment cards.

    Advice to Management

    More communication with colleagues about positive things that happen, make every colleague feel needed


  11. "Summer Job on Checkouts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checkout Assistant in Chichester, England
    Former Employee - Checkout Assistant in Chichester, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Plenty of overtime Available if you want it. Decent pay rate and good amount of time for breaks.

    Cons

    The work on checkouts was rather tedious as you were often left on the same till for long period at a time.

    Advice to Management

    Move checkout staff around more to stop them getting bored. Bring them off their till to do odd jobs.