J Sainsbury Counter Assistant Reviews | Glassdoor.co.uk

J Sainsbury Counter Assistant Reviews

Updated 1 July 2018
63 reviews

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Counter Assistant

3.4
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J Sainsbury CEO Mike Coupe
Mike Coupe
24 Ratings

Employee Reviews

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More Pros and Cons

  1. "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Assistant in Edinburgh, Scotland
    Current Employee - Counter Assistant in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Sainsbury part-time (More than 3 years)

    Pros

    Nice company to work for

    Cons

    Not what I see myself doing for the rest of my life

    Advice to Management

    Nothing


  2. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Assistant
    Current Employee - Counter Assistant
    Doesn't Recommend

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    The people you work with

    Cons

    Expected to do everything if you're good at your job, slackers get let off. Hardly any staff, no Team Leaders.

  3. "Counter Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Assistant in Darlington, North East England, England
    Former Employee - Counter Assistant in Darlington, North East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Brilliant and friendly team members an managers.

    Cons

    Noy enough overtime provided unfortunately.

    Advice to Management

    Smile more and show a bit more appreciation.


  4. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sainsburys Counter Assistant in London, England
    Current Employee - Sainsburys Counter Assistant in London, England
    Recommends
    Positive Outlook

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Friendly team
    OK pay
    Contracted hours (no zero hour contracts)

    Cons

    No sick pay for new employees
    No career opportunities

    Advice to Management

    None


  5. "Too Much Stress For Too Little Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sainsburys Counter Assistant in Coventry, England
    Current Employee - Sainsburys Counter Assistant in Coventry, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than 3 years)

    Pros

    - Colleague Discount at Argos & Sainsburys)

    Cons

    - High stress job
    - Management ignore you when you do a good job, but come down like a ton of bricks when you make a mistake
    - Little patience when it comes to training new staff
    - Workload increases, but the time you are expected to do it in remains the same
    - Frequently understaffed (due to the reasons above, which in turn creates even more problems)

    Advice to Management

    - Stop expecting people to do more work in the same amount of time and with less staff, then wonder why there are so many mistakes being made and colleagues leaving
    - If you don't have enough staff to run a particular section of your store then consider bringing in temp agency workers for that section like you do at Christmas


  6. "sainsbury's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Assistant in Chippenham, South West England, England
    Current Employee - Counter Assistant in Chippenham, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Sainsbury part-time (Less than a year)

    Pros

    fun place to work, good pay, able to transfer

    Cons

    Often large staff base so don't know everyone, payslip not always right amount

    Advice to Management

    Organisation


  7. "A nice opportunity to work part time while you're studying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bakery Counter Assistant
    Former Employee - Bakery Counter Assistant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Part time work available, staff discount, nice colleague environment, an opportunity to transfer between stores for university holidays

    Cons

    Not flexible, at times you're expected to do more than you can in a given time frame

    Advice to Management

    I'd keep a closer eye on who actually does the work, I ended up working shifts with different people and some of them hid at the back or the canteen.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bakery Counter Assistant in Kempston, England
    Former Employee - Bakery Counter Assistant in Kempston, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (More than a year)

    Pros

    - Value Staff
    - Good morale amongst staff

    Cons

    - sometimes have to work long hours and get the job done
    - public

    Advice to Management

    Continue to motivate and praise your staff


  9. "My Sainsbury's Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sainsburys Counter Assistant
    Former Employee - Sainsburys Counter Assistant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (Less than a year)

    Pros

    Minimal pros.
    Induction was slightly helpful.

    Cons

    Awful Management.
    Rude and appalling staff members.
    No training / Left alone during first shift in high risk department.
    No respect or support from fellow team members.
    Received no "Buddy" to help, although this was promised.

    Advice to Management

    Staff should be trained to be polite and friendly towards other members, not rude or insulting. In high risk departments being left alone is not what I expected at all. Manager didn't seem interested in providing help, was expected to know certain things. I filed a complaint towards my store, so far nothing. The management haven't bothered to get back to me either. I was looking forward to beginning a career in Sainsbury's however, working with ignorant and horrible people is nothing you, nor I should go through. Although this is a personal experience, this ruins jobs.


  10. "A good company to work for, but room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Assistant
    Current Employee - Counter Assistant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J Sainsbury part-time (More than 5 years)

    Pros

    Relatively laid-back atmosphere
    Good training programs
    Camaraderie encouraged between colleagues
    Management don't talk down to colleagues

    Cons

    Hours are getting trimmed everywhere and outgoing staff not getting replaced.
    Bit mean with the discount scheme.
    Restrictive with contracted hours.

    Advice to Management

    Keep staff discount at 15-20% (most staff I know still shop elsewhere at 10%)
    Its becoming difficult to keep to our high standards with such low staff numbers.