J Sainsbury Customer Assistant Reviews | Glassdoor.co.uk

J Sainsbury Customer Assistant Reviews

Updated 24 June 2018
288 reviews

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Customer Assistant

3.6
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J Sainsbury CEO Mike Coupe
Mike Coupe
111 Ratings

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  1. "Time at sainsbury's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service Assistant in London, England
    Former Contractor - Customer Service Assistant in London, England
    Recommends
    Neutral Outlook

    I worked at J Sainsbury as a contractor (More than a year)

    Pros

    Amazing team, good, friendly staff! Build a great relationship with regulars and quite a simple job to do.

    Cons

    The benefits aren't amazing, only 10% off on products. However on occasions this may sometimes increase to 15%. Also get 10% off at Argos too


  2. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Basildon, East of England, England
    Former Employee - Customer Service Assistant in Basildon, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Great training and great staff to work with.

    Cons

    Very boring work especially when the store is quiet.

  3. "A good 1st job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Local Customer Service Assistant in Croydon, England
    Former Employee - Local Customer Service Assistant in Croydon, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Manager was very supportive 100% of the time
    Local stores have a close knit team- you'll enjoy your shifts if you get on well with your colleagues!
    Good benefits- discounts etc

    Cons

    Fast paced work- can be tiring on the body
    Not much room for development
    Customers can be abusive- need to develop a tough skin to survive!


  4. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Cambridge, East of England, England
    Current Employee - Customer Service Assistant in Cambridge, East of England, England
    Recommends

    I have been working at J Sainsbury part-time (Less than a year)

    Pros

    Good overtime opportunities
    Generally friendly customers

    Cons

    Very slow at sorting out holiday’s


  5. "sainsburys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant
    Current Employee - Customer Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Sainsbury part-time (Less than a year)

    Pros

    Environment
    Friendly people
    Good pay
    Discount
    Career opportunity

    Cons

    Boring after a while
    Rude customers
    Intense
    Expensive
    Distance


  6. "Easy job, easy pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in London, England
    Current Employee - Customer Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Flexible hours
    Decent pay
    Other benefits

    Cons

    Can be overwhelming at times

    Advice to Management

    Regular health checks


  7. "A good first time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant (Former Team Leader) in Plymouth, England
    Former Employee - Customer Service Assistant (Former Team Leader) in Plymouth, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (More than 5 years)

    Pros

    Really supportive and flexible throughout my six years of studying at college and university. Helpful when it came to transferring to different stores. Lots of social activity opportunities inside/outside of work.

    Cons

    Training is now lacklustre, not taken so seriously so in fact you'll be trained by somebody who isn't sure what they are doing either, but if you make a mistake you'll be held accountable. Inconsistency with policies and procedures across some stores too. Some are great, some are terrible. Very little opportunity for progression now. Also no Sunday premium which is something most supermarkets offer.

    Advice to Management

    Try and make more of a conscious effort to get to know all colleagues, rather than the ones you work with directly. Otherwise colleagues feel like you are unapproachable and they are 'just a number'.

  8. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Wolverhampton, England
    Current Employee - Customer Service Assistant in Wolverhampton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J Sainsbury full-time (More than a year)

    Pros

    friendly staff, and a good vision for the future

    Cons

    some proposals are unclear and worry some staff


  9. "Reasonable first job"

    StarStarStarStarStar
    Former Employee - Customer Service Assistant in Ripon, England
    Former Employee - Customer Service Assistant in Ripon, England
    Recommends

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Generally good store level management.
    Were good at spotting potential - I was invited to attend another store training young convenience store managers despite only working part-time around my studies.

    Cons

    Repetitive work as expected.
    Holidays had to be booked far in advance.


  10. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant
    Former Employee - Customer Assistant

    I worked at J Sainsbury (More than 3 years)

    Pros

    Not a lot of pressure

    Cons

    Work can be pretty boring. Days are long