J Sainsbury Online Shopper Reviews | Glassdoor.co.uk

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J Sainsbury Online Shopper Reviews

Updated 10 October 2017
36 reviews

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Online Shopper

3.6
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J Sainsbury CEO Mike Coupe
Mike Coupe
11 Ratings

Employee Reviews

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Pros
  • Best environment to work and company is very helpful towards it's colleagues (in 41 reviews)

  • Fairly good pay for retail work (in 87 reviews)

Cons
  • Team Leaders can be given a lot more responsibility than managers which can be a bit draining but you learn so much about management (in 76 reviews)

  • Work-life balance can be difficult at times (in 29 reviews)

More Pros and Cons

  1. "Job is easy going and not too stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Shopper in Newcastle upon Tyne, England
    Current Employee - Online Shopper in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than 3 years)

    Pros

    Early start - starting at 4am and finishing at 8am, you don’t have to deal with customers and get to have the full day to yourself

    Progression - always get offers to be trained on other departments so more overtime opportunities available

    Overtime - usually, there is a fair amount of overtime on the online department

    Cons

    Early start - starting work 4am can be a struggle some days, especially after a rough nights sleep

    Overtime - during periods where there’s not much work (eg summer holidays) where the kids are at school and there’s no students, you’ll be getting a flat wage of around £600

    Management - could just be my experience, but managers from other department seem to have a hatred towards online shoppers, always finding something to complain about


  2. "Ok for part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Shopper in Peterborough, England
    Former Employee - Online Shopper in Peterborough, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Easy, Flexible and great for a part-time job if you are at University.

    Cons

    Unreliable staff and lack of organisation

    Advice to Management

    Needs better organising


  3. "Temporary Part time work - really good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Groceries Online Shopper in Lancaster, England
    Former Employee - Groceries Online Shopper in Lancaster, England

    I worked at J Sainsbury part-time (More than a year)

    Pros

    Training and management were spot on . Interview process pleasant. Contact with HR really good. My job role was online shopper, really enjoyed this position.

    Cons

    Not much personal development or contact. While I was there they introduced a new way of doing shifts/overtime managing and it meant you couldn't pick it up casually, you had to put your availability and were held to it when overtime was available.


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  5. "Not bad for a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Shopper in Beckton, England
    Former Employee - Online Shopper in Beckton, England
    No opinion of CEO

    I worked at J Sainsbury part-time

    Pros

    Nice, friendly colleagues and they offered good training,

    Cons

    Very strict absenteeism policy. I was sick during the probationary period, which prompted the Assistant Store Manager to review my employment, and whether they were letting me go. So if you want to work here, make sure you have a strong immune system.


  6. "worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Groceries Online Shopper in Middlesbrough, England
    Current Employee - Groceries Online Shopper in Middlesbrough, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than 8 years)

    Pros

    lots of friends busy decent wages

    Cons

    a lot of favouritism.management get more credit

    Advice to Management

    the staff on the shopfloor keep sainsburys in business


  7. "Okay on surface, but rife with problems."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Groceries Online Shopper
    Current Employee - Groceries Online Shopper
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Okay wage £7.66 an hour.
    Lots of overtime. Pretty flexible with shifts (days, not hours)
    Set hours instead of rota good for planning ahead.
    Holidays go up based on overtime worked in previous tax year
    Was a good strong department when I started (2yrs ago)

    Cons

    Absolute shambles of a shop - spaces on shelves, overs not worked, everything in wrong place. All problems blamed on online department only because they are the ones with a way to record it (substitutes for customers etc.) Management looks for superficial ways to cover problems.
    Pay is regularly wrong - overtime not counted, holidays missed etc.
    Love card system pointless. Manager doesn't nominate any staff.
    Understaffed.
    Expected to work later if busy day - rarely thanked when you do.
    Team leaders thrown in at the deep end with minimal training, they don't stay long. All the managers problems are dumped on them.
    Nothing done about late/lazy/rude staff. Makes you think whats the point in trying...
    Online department is too late in the day for unsociable hours pay (4am-8am or 5am-9am), but before MCM visits, so no 100% service, or way we can contribute to the percentage of customer service.
    Rare opportunities to move depts/progress to team leader or manager.

    Advice to Management

    Look at long term solutions to problems like spaces on shelves and low availability in online.
    More proactive way of awarding staff- love card system too easily forgotten. Give staff a reason to want to work hard.


  8. "Online shopper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Shopper in Sheffield, England
    Current Employee - Online Shopper in Sheffield, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Always lots of over time, nice staff and manager

    Cons

    Absolutely no cons other then the 4am starts but that's all part of the job

    Advice to Management

    It's almost as if there's tazers at the start of the onlin dept the higher management act as if the dept runs by itself


  9. "Good"

    StarStarStarStarStar
    Former Employee - Online Shopper in London, England
    Former Employee - Online Shopper in London, England
    Recommends

    Pros

    Easy job, colleagues were friendly, allowed you to have 2 jobs

    Cons

    Early starts were hard, however all in all good starter job as a student


  10. "Good part-time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Online Shopper in Sheffield, England
    Former Employee - Online Shopper in Sheffield, England
    Recommends

    I worked at J Sainsbury part-time (Less than a year)

    Pros

    At the time for me it was good working-hours so I could fit two jobs in the week. Frendly and helpful staff.

    Cons

    During christmas period it gets super busy and need to work extra hours.

    Advice to Management

    N/A


  11. "online shopper."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Shopper in Newcastle upon Tyne, England
    Former Employee - Online Shopper in Newcastle upon Tyne, England

    Pros

    good pay. care about staff and 10% discount.

    Cons

    early starts at 6am. so no public transport