J Sainsbury Reviews | Glassdoor.co.uk

J Sainsbury Reviews

Updated 19 July 2018
2,491 reviews

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  1. "review from a 4yr customer service assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Hunstanton, England
    Current Employee - Customer Service Assistant in Hunstanton, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at J Sainsbury part-time (More than 3 years)

    Pros

    (very few at their hunstanton branch)

    Staff are friendly and welcoming to new colleges.
    can provide good work life balance (only on part time contracts though)

    Cons

    due to company "reform" you will no longer be paid for breaks.
    only receive additional training after THEY identify it as a problem.
    you are expected to fill gaps in their terrible scheduling (taking on the jobs of 1 or more department including your own)
    Store manager treats you like an idiot and explains simple tasks.
    No trust for college on front line.
    given minimal training (lasts a bout 20mins) then "observed" for rest of shift.

    Advice to Management

    Listen to staff AND CUSTOMERS to identify areas the are lacking.
    scheduling needs a serious rework
    be pro-active on training
    hire more staff


  2. "TU Clothing and Customer Service Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury (More than a year)

    Pros

    Developed customer service skills and good first job but there are no more pros other than this

    Cons

    Management not having any respect
    Other employees not doing their role correctly

    Advice to Management

    Don't let a job role get to your head and treat others especially young people with disrespect

  3. "No issues here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Assistant in Cardiff, Wales
    Former Employee - General Assistant in Cardiff, Wales
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (Less than a year)

    Pros

    Good pay, competent management and good training given. Fully supported when entering as a new-starter.

    Cons

    Just like any retail job, dealing with peak hours and unpleasant customers.

    Advice to Management

    nothing!


  4. "Decent overall company - store level management needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    Pays well given the sector and skill required
    Decent holidays and staff bonus

    Cons

    High pressure targets with high case rate
    They get their £8 out of the work
    Management has no concept of time

    Advice to Management

    Listen to your staff - they know more than you


  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Assistant in Chichester, England
    Former Employee - General Assistant in Chichester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J Sainsbury part-time (Less than a year)

    Pros

    Overtime extra hours offered whilst on shift

    Cons

    None to give if honest

    Advice to Management

    No advice


  6. "review on sainsburys london"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J Sainsbury part-time

    Pros

    friendly staff and working environment

    Cons

    hard work lots of labour


  7. "Pay's good, that's about it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Assistant in Stanway, England
    Current Employee - General Assistant in Stanway, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at J Sainsbury part-time (More than a year)

    Pros

    - Good pay
    - Work with lots of other people

    Cons

    - Terrible Management
    - Constant forced overtime
    - Unrealistic expectations by managers to complete tasks
    - Workers needs have no priority

    Advice to Management

    Lead by example, do some work instead of yelling at everyone whilst talking and going on your phone.

  8. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Assistant Night Shift in Wolverhampton, England
    Current Employee - General Assistant Night Shift in Wolverhampton, England
    Disapproves of CEO

    Pros

    people are good.to work with

    Cons

    okay i guess, dont care about staff

    Advice to Management

    ok


  9. "Good for students while at University"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends

    I have been working at J Sainsbury part-time (More than 3 years)

    Pros

    This is a good company for students as there are always hours available to do overtimes and get extra cash in that is always helpful for students. Flexible working patterns and pay is good as well.

    Cons

    sometimes lack of proper Management and having to chase management for certain things like holiday approvals, hours increase or correct pay..not much opportunity to grow


  10. "A decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CTM
    Current Employee - CTM
    Approves of CEO

    I have been working at J Sainsbury full-time

    Pros

    Fair amount of holiday (about 6 weeks) and good pay rate

    Cons

    Long hours and a lot of unfair treatments all around the company, no matter what's your job role


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