Jagex Reviews | Glassdoor.co.uk

Jagex Reviews

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Found 159 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
57%
Approve of CEO
Phil Mansell
19 Ratings
Pros
  • "Canteen (expensive in relation to the quality of the food, but still)(in 24 reviews)

  • "Amazing jollies and company dos(in 19 reviews)

Cons
  • "Still has a "Runescape-first" attitude in some departments(in 26 reviews)

  • "Bonuses and promotions go to anyone prepared to suck up to senior management(in 15 reviews)

More Pros and Cons
  1. Helpful (4)

    "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Tech QA Engineer in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jagex full-time for more than a year

    Pros

    1) Easy going Agile environment 2) Flexible working hours 3) Very friendly staff 4) Lots of company events, inside and out! 5) Plenty of opportunity to provide feedback 6) Company benefits such as Pension, insurances, gym subsidiary, fruit, hot drinks, vending machines, kitchen & pub 7) Mental health is taken very seriously and there are many avenues to get help 8) Can work from home if it's essential

    Cons

    1) Based in Cambridge that doesn't have any direct connections other than London 2) Living in Cambridge can be expensive

    Jagex2018-09-01
  2. Helpful (1)

    "Not the best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jagex full-time

    Pros

    Great benefit Flexible working Easy commute Friendly staff Passionate people Better package than other studios Ahead of the curve in places

    Cons

    Too many changes at strategic level Don't value or retain talent, loyalty or experience Technical debt is often overlooked Poor pay, management

    Advice to Management

    Don't underestimate the effect ancient technology can have in different teams's ability to deliver value.

    Jagex2019-03-09
  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Email Marketing Manager in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jagex full-time for more than a year

    Pros

    Great benefit Flexible working Easy commute Friendly staff Passionate people

    Cons

    none I could think of for now

    Jagex2019-02-15
  4. Helpful (1)

    "Difficult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Jagex full-time

    Pros

    Nice perks Fun teams Flexible working hours

    Cons

    Too much politics. Inefficient communication and company processes. Wrong management principles. Culture and values are just a wiki page. People in the wrong positions. Disconnection between management, leads and teams.

    Advice to Management

    Declutter the average performing job savers and move to a lean approach.

    Jagex2019-02-25
  5. Helpful (3)

    "Could be great - and yet never seizes to disappoint"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jagex full-time for more than 6 years

    Pros

    - Flexible hours - Possibility of working from home - Yearly bonus based on company targets and individual performance - Good benefits: gym, health and dental insurance, birthday vouchers - Canteen (expensive in relation to the quality of the food, but still)

    Cons

    - They keep recruiting high level management to do nothing whilst neglecting the need to fill operational critical vacancies (i.e. engine, tech, development) - Demoralising scoring system for end-of-year appraisals - regardless of what you achieve, you will never be good enough to get the maximum score - A lot of talk about career development and no paths available - under 'ongoing development' for 3 years now - Too...

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    Advice to Management

    Less talk, more action: if we were to apply half the value we speak so much about, we'd be a much better company to work for.

    Jagex2019-02-20
  6. "Lots of Ups & Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook
    No Opinion of CEO

    I worked at Jagex full-time

    Pros

    > Better package than other studios > Ahead of the curve in places > Largely nice people

    Cons

    > Too many changes at strategic level > Don't value or retain talent, loyalty or experience

    Jagex2018-11-27
  7. Helpful (1)

    "Jmod"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Jmod in Cambridge, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Jagex full-time for more than 6 years

    Pros

    Great staff, very enthusiastic work environment

    Cons

    Poor pay, management, the smell in the building is horrendous

    Advice to Management

    Take out the trash once in a while eh?

    Jagex2018-11-29
  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    No Opinion of CEO

    I have been working at Jagex

    Pros

    Nice work culture, and cool city

    Cons

    Pay and sometimes the ceo can be mean

    Jagex2018-11-15
  9. Helpful (2)

    "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Systems Developer in Cambridge, East of England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Jagex full-time for more than 2 years

    Pros

    Passionate staff, great office, amazing industry

    Cons

    Technical debt is often overlooked

    Advice to Management

    Don't underestimate the effect ancient technology can have in different teams's ability to deliver value.

    Jagex2018-09-03
  10. Helpful (8)

    "Don't believe the hype."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Cambridge, East of England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Jagex

    Pros

    Some perks, not bad, not the best, although they will make you believe they're the best

    Cons

    Where to start?? From the primary - school- like training (bullies included as "trainers" ) where you're not alowed to ask questions, but are asked questions like "what are you not allowed to do when you're wearing a Jagex t-shirt", where people reply in unissound "NOT GET INTO FIGHTS WITH COLLEAGUES", from the ridiculous targets set where you dont have enough time to blink, from the 'shame on you meeting culture" when...

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    Advice to Management

    Learn from small start ups how to treat employees and customers. The pre written, long and robotic responses have no place in this century. Wake up and smell the Blizzard...

    Jagex2018-09-29
Found 159 reviews