JetBlue Airport Operations Crew Member Reviews | Glassdoor.co.uk

JetBlue Airport Operations Crew Member Reviews

Updated Nov 6, 2019

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3.9
81%
Recommend to a Friend
64%
Approve of CEO
JetBlue CEO Robin Hayes
Robin Hayes
35 Ratings
  1. "Love of the culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 5 years

    Pros

    Flight benefits Culture Environment Fun Military friendly

    Cons

    Profit sharing isn’t great like other carriers

    Advice to Management

    Always have your crews back

    JetBlue2019-10-25
  2. Helpful (1)

    "not worth working there full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at JetBlue full-time for more than a year

    Pros

    flight benefits; standby is free plus taxes if travel abroad with jetblue. After six months six months of employment they give you access to fly with other airlines at a discounted rate. Working there two days a week is a good deal.

    Cons

    Pay; being forced to work past your shift "shift freeze," ghetto crew members and supervisors. The biggest drawback about working for Jetblue in Boston was that the employees parking garage was accross the river in another town, and you had to get there 30 minutes before your shift, in order to justify coming in late if the bridge went up. Moreover, besides the fact that all employees had to be at the garage 30... minutes before their shift started, they would not pay you for that time, or the time that was spend waiting for the bridge to go down. Everyone that works there feels emotional and physically abused.

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    Advice to Management

    Once in a while companies gets the opportunity to hire amazing good people. In Jetblue's case that was not an issue. Crew member used to vote this airline as one of the best places to work at. That's not the case anymore because this company really took hiring good over qualified people for granted. Now most of the people that work there just don't care and are very ghetto. Jetblue is so focused on growing and... expanding that they have completely neglected their biggest asset, and that being their employees. In all, your "one-size" fits all policies (Blue Book Value) are trash.

    Show More
    JetBlue2019-11-06
  3. "Great Starting Position in Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Boston, MA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    travel benefits, ability to customize schedule (after 90 days), community involvement opportunities

    Cons

    starting pay, long hours during inclement weather

    JetBlue2019-10-21
  4. "AIRPORTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Orlando, FL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    Great company to work in

    Cons

    It does not fly all over the world

    JetBlue2019-10-16
  5. Helpful (1)

    "Was a long process altogether"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Airport Operations Crew Member in Boston, MA

    I have been working at JetBlue full-time for less than a year

    Pros

    Good benefits treat employees good

    Cons

    None fair company to work for

    JetBlue2019-09-01
  6. Helpful (1)

    "great company great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    able to work lots of shifts

    Cons

    no sick days just occurences

    JetBlue2019-08-28
  7. Helpful (4)

    "Not the same as it used to be but still good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 5 years

    Pros

    Culture, community involvement, job security

    Cons

    Pay below industry standard, investors run the show, not as much focus on crewmembers

    Advice to Management

    Go back to the basics. As we grow, we can still show appreciation to crewmembers without sacrificing money. Keep the same small airline charm and treat your people right. Promises is nothing without the people behind it being treated the right way.

    JetBlue2019-08-09
  8. "Demanding and rewarding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than 10 years

    Pros

    Demanding fast pace. Making a difference. Team work supporting your peers. Personal growth.

    Cons

    Inconsistent local leadership. No accountability for lack of resolution to crew member concerns of safety and other. Hostile work environment.

    Advice to Management

    Be engaging. Be sincere. Never ask what we need and retaliate to those who speak up. Lead by example. Hold your Leads and Supervisors accountable for their repetive behavior in doing nothing to support the front line. Do not wait for more crew members to be hurt before being proactive. Listen and executive resolution. People quit their boss, not their jobs!

    JetBlue2019-08-17
  9. "Love my job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time for less than a year

    Pros

    work culture, flight benefits, 401k matching, working with the public who have a high degree of respect for JetBlue. Company is growing (European service starting 2021) so the potential for career growth within company is very good.

    Cons

    can be long hours and somewhat stressful when in irregular operations due to weather or other issue.

    JetBlue2019-07-20
  10. Helpful (3)

    "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time for more than 3 years

    Pros

    Flight benefits Fun coworkers Work as much or as little (as long as you maintain min required hours) as you want

    Cons

    Pay sucks, but free flights makeup for it will

    Advice to Management

    In order to reach the legacy airlines, you must make the pay more competitive with them

    JetBlue2019-06-04
Found 87 reviews