JetBlue Airport Operations Crew Member Reviews

Updated 13 Apr 2021

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4.2
78%
Recommend to a Friend
89%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
51 Ratings
  1. "Amazing company"

    5.0
    Current Employee - Airport Operations Crew Member 

    I have been working at JetBlue full-time

    Pros

    Great work environment with fair policy.

    Cons

    Very little leniency to schedule.

  2. "Excellent company to work for."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time for less than a year

    Pros

    Training, benefits, and co-workers are all top of the line.

    Cons

    Working weekends, intense training schedule.

    Continue reading

  3. COVID-19
    Helpful (2)

    "Horrible Experience do not work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at JetBlue full-time

    Pros

    Flight benefits in exchange for your health and sanity

    Cons

    Constant back pain lifting 50-99 pounds for 8 hours or closing heavy aircraft door and taking gate check bags at the gate You are standing up for most of your shift Handling customers complaints Micromanagement with leads and sups Hard to get a PTO approve by Admin you have to beg people to pick your shift to trade days The PTO bank is used for sick days vacation days and PTO days The point system sucks you get one point even if you are sick and bring a doctors note. If you make it to 7 points you are in trouble and will need to have a perfect attendance for 6 months. Point erase after one whole year!!!! Uniform policy is ridiculous very strict and you can only wear certain pieces of the uniform by season You can get written up if your uniform is not up to the standard When COVID started in 2020 we weren’t allowed to wear gloves or mask to protect ourself because the company was afraid it will offend the customers they care more about the uniform than the employees health and week being we were even threaten that we can get written up for wearing gloves or mask Beware this company does not care about any employers you are just a number not a human being Jetblue makes the Airline Job 100 times harder with all their rules and regulations!! No UNION only flight attendant and pilots have Union so you are on your own if something happens In Jetblue all of their equipment are outdated and nothing works extremely hard to work on this conditions on a daily basic printers, jet bridges and systems needs to be constantly fixed because they want to be cheap

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  4. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member 
    Recommends
    Approves of CEO

    I have been working at JetBlue part-time for more than a year

    Pros

    Benefits, work life and flexibility

    Cons

    Unprofessional Crew members who are not qualified

  5. "amazing job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than 5 years

    Pros

    it is a great environment to work in

    Cons

    I can't think of any cons

  6. "Great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member 

    I worked at JetBlue part-time

    Pros

    Great hours Work life balance

    Cons

    Hard work Unpredictable schedule Stressful

  7. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for less than a year

    Pros

    Best coworkers, but not the biggest fan of the job

    Cons

    Some passengers can be incredibly hostile towards crew members

  8. "Great company best job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Free travel Ok pay to start but if stay increases yearly.

    Cons

    Don’t fly as many direct places as the top 4 airlines but still enough to have plenty to do Shifts can be weird

  9. COVID-19

    "So-so"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I worked at JetBlue part-time for more than a year

    Pros

    Flight benefits Nice coworkers Pretty simple job

    Cons

    Values of the company (integrity & caring) weren’t upheld by the people on charge Part time is 5 days a week Switched to outsourcing in multiple small cities, replacing great employees during a pandemic Hires people who behave unprofessionally Doesn’t communicate well within the company, to employees or management Doesn’t listen to employees when it comes to adding routes, added a NYC route in MINNESOTA DURING WINTER, INSTEAD OF FL

    Continue reading
  10. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in New York, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at JetBlue part-time for more than 10 years

    Pros

    Schedule, pay, flexible, benefits, security

    Cons

    Schedule, hours, working holidays, working weekends, time

Viewing 1 - 10 of 118 Reviews

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