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JetBlue Airport Operations Reviews

Updated 6 Jan 2020

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3.9
75%
Recommend to a Friend
75%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
42 Ratings
  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member 

    I worked at JetBlue full-time

    Pros

    Great benefits provided. Team work environment

    Cons

    Took away quarterly bonuses otherwise no cons

    JetBlue2020-01-02
  2. "Temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Penn Pitt, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue part-time for less than a year

    Pros

    Flight benefits and Hotel discounts.

    Cons

    When traveling having to make a connection flights to New York before getting to where you are going...

    JetBlue2020-01-06
  3. "Love of the culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 5 years

    Pros

    Flight benefits Culture Environment Fun Military friendly

    Cons

    Profit sharing isn’t great like other carriers

    Advice to Management

    Always have your crews back

    JetBlue2019-10-25
  4. Helpful (1)

    "not worth working there full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at JetBlue full-time for more than a year

    Pros

    flight benefits; standby is free plus taxes if travel abroad with jetblue. After six months six months of employment they give you access to fly with other airlines at a discounted rate. Working there two days a week is a good deal.

    Cons

    Pay; being forced to work past your shift "shift freeze," ghetto crew members and supervisors. The biggest drawback about working for Jetblue in Boston was that the employees parking garage was accross the river in another town, and you had to get there 30 minutes before your shift, in order to justify coming in late if the bridge went up. Moreover, besides the fact that all employees had to be at the garage 30 minutes before their shift started, they would not pay you for that time, or the time that was spend waiting for the bridge to go down. Everyone that works there feels emotional and physically abused.

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    Advice to Management

    Once in a while companies gets the opportunity to hire amazing good people. In Jetblue's case that was not an issue. Crew member used to vote this airline as one of the best places to work at. That's not the case anymore because this company really took hiring good over qualified people for granted. Now most of the people that work there just don't care and are very ghetto. Jetblue is so focused on growing and expanding that they have completely neglected their biggest asset, and that being their employees. In all, your "one-size" fits all policies (Blue Book Value) are trash.

    Show More
    JetBlue2019-11-06
  5. "Great Starting Position in Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Boston, MA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    travel benefits, ability to customize schedule (after 90 days), community involvement opportunities

    Cons

    starting pay, long hours during inclement weather

    JetBlue2019-10-21
  6. "AIRPORTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Orlando, FL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    Great company to work in

    Cons

    It does not fly all over the world

    JetBlue2019-10-16
  7. "Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    The core values of the company

    Cons

    No drive to follow core values

    Advice to Management

    Overall Jetblue is an awesome company there’s just a few bad seeds within the company who doesn’t follow the values Jetblue represents. Keep in mind we humans with feelings and it isn’t right for people to use their power to tear others down

    JetBlue2019-09-13
  8. Helpful (1)

    "Was a long process altogether"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Airport Operations Crew Member in Boston, MA

    I have been working at JetBlue full-time for less than a year

    Pros

    Good benefits treat employees good

    Cons

    None fair company to work for

    JetBlue2019-09-01
  9. Helpful (1)

    "great company great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    able to work lots of shifts

    Cons

    no sick days just occurences

    JetBlue2019-08-28
  10. Helpful (4)

    "Not the same as it used to be but still good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 5 years

    Pros

    Culture, community involvement, job security

    Cons

    Pay below industry standard, investors run the show, not as much focus on crewmembers

    Advice to Management

    Go back to the basics. As we grow, we can still show appreciation to crewmembers without sacrificing money. Keep the same small airline charm and treat your people right. Promises is nothing without the people behind it being treated the right way.

    JetBlue2019-08-09
Found 107 reviews