JetBlue Flight Attendant Reviews

Updated 1 Jul 2020

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4.1
72%
Recommend to a Friend
82%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
37 Ratings
  1. Helpful (3)

    "You are just a number-- horrible work rules, treated like garbage"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    flexibility, travel benefits and if you dont mind working with people the job itself is entertaining

    Cons

    unacceptable health insurance that doesnt cover you. insane deductible. 18 hour work days, the company doesnt care about your well being or safety. no union means they can do what ever they want with you. you can be fired for nothing. you dont matter. you are just a number. its all about the money.

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  2. Helpful (2)

    "I LOVE IT HERE!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    This is the best airline to work for! They care about their employees and the pay is relatively well. The culture is amazing! If you want to work for ay airline, I recommend JetBlue!!!

    Cons

    There are no cons working for this airline!


  3. Helpful (3)

    "Not what I expected"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Crew Member (Flight Attendant) in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    Most people are friendly. Worst comes to worst, you don't like a colleague, you don't have to work with them again in a few days. Flexibility in scheduling is great.

    Cons

    Commuting from any other city that isn't a base is stressful, especially during weather - cancelled flights, delayed, etc. will affect your dependability rating and sometimes result in call outs. They emphasize Caring as a core value however do not seem to take very good care of their employees during Irregular Operations. I personally have not had issues with it but I've been the lucky few.

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  4. Helpful (1)

    "Inflight Crewmembers"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Travel Benefits and Profit sharing are reasonable

    Cons

    The Inflight Crewmemebers have no Union and hence no voice to protect their jobs, Middle Management is not receptive to the needs of their employees. Job security is not a guarantee here. There is also little support for crewmembers.

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  5. "Great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    Benefits! Good Salary Hotels Food Flexibility Great service Health insurance

    Cons

    Many hours away from home

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  6. Helpful (3)

    "12 Years Inflight Crewmember"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Crew (Flight Attendant) 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 10 years

    Pros

    Flight Benefits. Seniority based schedule.

    Cons

    JetBlue is no longer a family oriented take care of each other airline. It has outgrown this and currently has Weak Leadership. Although JetBlue supports promoting from within, they DO NOT have training or mentoring for those moving into leadership positions, e.g. flight attendant to Team Leader. Team Leaders have no lee way in gray areas or thinking outside of the box. Team Leaders are figure heads and more worried about their jobs than supporting those on their team. Pay at JetBlue is below industry standard although JetBlue expects above industry standard service. There is a reason that JetBlue did NOT win the JD Power and Associates award this year. Our new CEO from British Airways leaves a lot to be desired. Gone are the days of Dave Neeleman and Dave Barger who made JetBlue Airways. JetBlue is all about making money for our share holders and is quickly becoming just like the other legacy carriers who give mediocre service with NO attempt to deliver exemplary inflight service. JetBlue does NOT support it's inflight crewmembers in trying to make their job easier. JetBlue has too much responsibility that falls on it's inflight crewmember work group. JetBlue DOES NOT reward the inflight work group who work very hard, over and above ANY OTHER AIRINE. Currently a vote is about to take place voting in third party (Union) representation. Benefits are below industry standard which was the catalyst for the pilot work group voting in a Union a couple of years ago. Not enough profit sharing nor company match to 401k plans.

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  7. Helpful (8)

    "Outstanding"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Flight Attendant in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue

    Pros

    You get paid for everything you do for the company such as additional for doing international flights additional for flying red eyes and you don't have to pay for anything to start out.

    Cons

    None none none none none. There are no cons however I'm been prompted to write at least twenty words. None none none none

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  8. Helpful (1)

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant 
    Recommends
    Positive Outlook

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Flexible Schedule, Friendly People, Money Driven, Culture, Opportunity to grow

    Cons

    Underpaid, lack of union, long hours for flight attendants.

  9. "Flight Attendant"

    5.0
    Current Employee - Flight Attendant in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at JetBlue full-time for less than a year

    Pros

    A great opportunity to grow in my career with a young airlines.

    Cons

    Might not be hired full time.

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  10. Helpful (2)

    "Room for improvement"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Flight Attendant in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at JetBlue for more than 8 years

    Pros

    Modern uniforms. Updated aircrafts. Great destinations.

    Cons

    Medical benefits need better coverage and much lower or non existant premium. Coaching policy needs lots of improvement. Collaborative representation is a must as there are loopholes on policy against employees. Some managers need to be replaced for more affable ones. Take care of your employees and they be more happy. Etc...

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Found 91 reviews