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JetBlue Ground Operations Reviews

Updated 8 May 2020

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4.1
78%
Recommend to a Friend
63%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
25 Ratings
  1. "good company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Ground Operations Ramp Agent in Brooklyn, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at JetBlue for more than a year

    Pros

    flight benefits is great, really travel for free

    Cons

    schedule is bad , having to bid for your schedule sucks

  2. "Not bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Ground Operations in New York, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at JetBlue for more than a year

    Pros

    Awesome terminal in ny Flexible hours Tons of downtime

    Cons

    Low pay Worked Under Extreme weather conditions


  3. Helpful (1)

    "Jetblue"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Ground Operations 

    I worked at JetBlue for more than 5 years

    Pros

    Great crew members and management good flight benefits

    Cons

    Working in all types of weather

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  4. "Ground Operations Position"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ground Operations Position in San Juan, PR
    Recommends
    Positive Outlook

    I worked at JetBlue part-time for more than a year

    Pros

    Comunication, Space to grow, Great benefits

    Cons

    If you are not a physical person not recomended this position

  5. Helpful (3)

    "Grounds op"

    2.0
    Current Employee - Ground Operations in West Palm Beach, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue part-time

    Pros

    While at JBU for training they talk about their five values . Training at JBU is ok . You have to pass all your exams if not you're sent home . You're not guaranteed a job if your seasonal part time . Some people left their jobs not knowing this .

    Cons

    Once assigned to your station those values disappear. A lot of favoritism. Some of the co workers don't want you there . A lot of trash talk of other airlines . A lot of sleeping on the job . On the job training is a joke . The liaisons don't properly train you . You need to catch on by observation. A lot improvement needed for on the job training. So if anyone in corporate see this please make some adjustments.

  6. Helpful (3)

    "Ground operations"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations Crew Member in John F Kennedy Airport, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time for less than a year

    Pros

    Flight benefits, flexibility of the job, the people at the job. It's just an amazing company to work for.

    Cons

    The hiring process is really long

  7. Helpful (5)

    "got old quick"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ground Operations in Boston, MA
    Recommends
    Negative Outlook

    I worked at JetBlue part-time for more than 3 years

    Pros

    free flights, flexible schedule, good perks, travel discounts

    Cons

    bad managers, weird people, hard work, cancerous jetfuel inhalation

  8. Helpful (3)

    "Strong Corporate Culture; weak operational implementation"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations in Boston, MA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    Travel benefits, profit sharing, continued education

    Cons

    Training is weak, seems to breed a "you're replaceable attitude", still trying to find organizational balance

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  9. Helpful (6)

    "Working for JetBlue Sucks don't do it."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations in Jamaica, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    Really None other then the flight benefits

    Cons

    Teamwork sucked JFK Airport Pay was a joke for the kinda work you do Can't accept tips there's always someone watching and it's their policy that you can't there are no bonuses there is no rehiring policy so if you get fired you cannot come back ever upper management at Long Island City are just a bunch of pushovers current and former crew member's. are treated like crap

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  10. "A lot of flair without the passion."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ground Operations in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at JetBlue part-time for less than a year

    Pros

    Working in Ground Operations is insanely easy. You work hard for 45 minute bursts, and often have hour or more breaks between flights. Once you get to know your team members, it's very easy to establish a rhythm and the basic tasks become natural.

    Cons

    There is a high turn-over rate. Among the employees that stick around for over a year, there is a heavy sense of entitlement, however that can be expected when much of what happens to an employee is based on his/her seniority with the company. Performance is rarely a relevant factor. The company preaches the values of Safety, Caring, Integrity, Passion, and Fun, and it is clear that the further down the list you go, the importance of each value diminishes.

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