JetBlue Reviews | Glassdoor.co.uk

JetBlue Reviews

Updated 26 Jun 2019

To filter reviews, or .

Found 1077 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
70%
Approve of CEO
JetBlue CEO Robin Hayes
Robin Hayes
401 Ratings
  1. Helpful (1)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at JetBlue full-time

    Pros

    Infligh/flightt crewmembers are the best things JetBlue has

    Cons

    1) Leadership is disorganized in every way you can imagine 2) Diversity at JetBlue is abysmal. At its headquarters, Director-level and above CMs are almost all white. 3) JetBlue promotes its "Caring" value a lot and while inflight/flight crewmembers practice it, the crewmembers at the headquarters do not. Beware of backstabbing and gossiping leadership.

    JetBlue2019-05-25
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservations in Orlando, FL

    I have been working at JetBlue part-time for more than a year

    Pros

    Good and fun company culture. Great flight benefits. Helpful management

    Cons

    I have no cons, really.

    JetBlue2019-04-18
  3. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 3 years

    Pros

    A great place to feel part of a team.

    Cons

    Can’t think of one cons

    JetBlue2019-04-17
  4. "Nice company overall, but dealing with growing pains."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than a year

    Pros

    Exciting period of growth with positive changes to product and routes. Generally little time spent on reserve Scheduling flexibility Flight benefits Employee benefits (medical, dental, vision, employee perks, public transportation allowance).

    Cons

    Company sometimes struggles while navigating new changes and policies, which leads to frustration among employees. Handing of irregular winter operations improves very little from year to year. Poor relationship between Crew Scheduling and working crew. Not unusual for employees to feel that management "does not have their back."

    Advice to Management

    Taking an interest in crew opinions through surveys is positive and appreciated; frustration comes when it feels like crew feedback is not being heard.

    JetBlue2019-04-16
  5. "Overall good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In Flight 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at JetBlue full-time for more than a year

    Pros

    Good pay Flexible schedule Short reserve

    Cons

    Long hours Union in negotiation

    JetBlue2019-04-30
  6. "Marketer and Salespersonnel"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at JetBlue

      Pros

      To achieve excellence in every field of endeavor

      Cons

      Lack of effective analytical skills

      Advice to Management

      Need to support and motivate workers and customers in a dynamic way to stand differently with their competitors such as incentives and bonuses to employees and discount and employ personal selling (strategy) to direct customers at their door step.

      JetBlue2019-04-12
    • Helpful (6)

      "Incestuous uneducated culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business Analyst in Salt Lake City, UT
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at JetBlue full-time for more than 10 years

      Pros

      Flight Benefits and location of the office

      Cons

      Everything other than flight benefits. The culture in the Salt Lake office is horrible. I worked there for over 11 years and it was 11 years too long. The culture preaches "we are a family" yet when it comes down to it, they don't have your back. I watched them turn on people time and time again. It is mainly run by a bunch of uneducated women who don't know the first thing about business outside of JetBlue because...

      Show More

      Advice to Management

      Hire from outside the company to get a more diverse work force. Your customer support center leaders are a joke.

      JetBlue2019-04-17
    • "Flight Attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at JetBlue full-time

      Pros

      Very flexible Great hours Great pay

      Cons

      Health insurance is expensive Management could be better

      JetBlue2019-04-05
    • Helpful (1)

      "great if you want to travel, and don't need money"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Agent in Salt Lake City, UT
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at JetBlue part-time for more than a year

      Pros

      positive atmosphere, great values, great friends/employees

      Cons

      super low pay, hard to get time off, not flexible on hours until you have been there for years!

      JetBlue2019-04-17
    • "Really good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Ground Operations in Newark, NJ
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at JetBlue part-time for more than a year

      Pros

      They really care for their employees "crewmembers"

      Cons

      Salary should be higher compare to other US airlines.

      JetBlue2019-04-05
    Found 1077 reviews