JetBlue "crewmembers" Reviews | Glassdoor.co.uk

JetBlue Employee Reviews about "crewmembers"

Updated 18 Jun 2019

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Found 1075 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
70%
Approve of CEO
JetBlue CEO Robin Hayes
Robin Hayes
401 Ratings
Pros
Cons
  • "A lot of down time in between flights and that prompts the drama among crewmembers(in 40 reviews)

  • "Low "top out" for senior hourly employees compared to major airlines(in 39 reviews)

More Pros and Cons

Reviews about "crewmembers"

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  1. "Really good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations in Newark, NJ
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at JetBlue part-time for more than a year

    Pros

    They really care for their employees "crewmembers"

    Cons

    Salary should be higher compare to other US airlines.

    JetBlue2019-04-05
  2. Helpful (5)

    "Used to be good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    I have made some life long friends working here. We still operate like a small company and in smaller bases we get to fly often with the same people, it gives us an opportunity to become close. The flight benefits are great. Once you get over the 5 year pay hump, the pay becomes great but it also depends on how much you are willing to work. The job is fairly easy wit a lot of downtime. JetBlue has a great JetBlue Scholars...

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    Cons

    Over the past few years, management has become disengaged from frontline crewmembers. We used to be a very crewmember centric organization, as a matter of fact, we set the standards on how employees are to be treated. Delta took note and ran with it. Our poor Leadership/Crewmember relations shows by the election of 3rd party representation from two major work group. Our airplanes...

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    Advice to Management

    Treat your employees the way you want them to treat your customers. When the company started, we set a new high standard on how employees need to be treated. Delta took note and ran with it. Can we please get back to basics, improve our crew relations and become a bit more crew member centric? Aslo, can we please focus on one thing and do it right, being an airline and not a tech or venture capital company.

    JetBlue2019-02-12
  3. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Burlington, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Amazing travel benefits and options to grow.

    Cons

    A lot of down time in between flights and that prompts the drama among crewmembers.

    Advice to Management

    Keep crewmembers busy, involve them in the community.

    JetBlue2019-01-04
  4. "Wonderful Company at a Corporate Level, Poorly Run Station"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue part-time for more than a year

    Pros

    JetBlue truly cares about it's crewmembers and offers very generous benefits. They try to keep crewmembers in the loop by continually sharing company information and news.

    Cons

    Pay is lower than other airlines and they make their crewmembers do more work than other airlines. The station I work at is run terribly and it seems like they never focus on growing small stations, only focus cities.

    Advice to Management

    Focus more on growing small cities, and don't sit on the back burner and wait to see what other airlines are going to do as far as growing flights. Take more initiative to grow your cities and route network. And give us equipment and tools to do our jobs that actually works well.

    JetBlue2018-09-29
  5. Helpful (4)

    "Great company! "Thank you for callling JetBlue, how may I help you?""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at JetBlue full-time

    Pros

    Company has an amazing culture and with great performance comes fast advancement opportunities, if interested. Bilingual crewmembers get a higher pay.

    Cons

    Work at home opportunity is not so flexible after all. Overtime is mandatory. Sometimes 30 mins or 4 hours, which means if you're off that day you have to run home and grab any time left to complete your mandatory portion. Just remembering that you are competing with hundreds of others to get the time you want or can. Some 10 hour shift days can turn into 16 hours.

    JetBlue2018-05-02
  6. Helpful (7)

    "The not so cool JetBlue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Revenue Management Analyst in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at JetBlue full-time for more than 3 years

    Pros

    Free flight perks, exposure to the inner workings of a Fortune 500 company.

    Cons

    Where do I start...JetBlue was a great company, they kicked out the original CEO and founder in 2007, then in 2015 they kicked out the 2nd CEO (also a founder) and ditched humanity to pursue brown-nosing to Wall St. JetBlue lost focus of showering customers with that enjoyable travel experience they once pioneered, and also slipped in their appreciation of the precious resource that built their Brand, the Crewmembers....

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    Advice to Management

    Sweet talk Wall St to keep them quiet, but focus on what really matters (dare I say like Southwest Airlines), focus on making your employees happy and in turn they will make the customers happy, which in turn will make your shareholders happy. Recognize the high turnover rate, it should be a metric on the Quarterly earnings calls, and put the focus back where it belongs, the employees and the customers, Wall St will be...

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    JetBlue2018-03-29
  7. "JetBlue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Analyst 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than 10 years

    Pros

    People are great to work with. Became my dear friends.

    Cons

    Leadership needs a lot more training to manage crewmembers. Management, for the most part, are only managers because they have been their so long.

    Advice to Management

    Learn the ADA guidelines and treat crewmembers with disabilities with respect rather than disdain.

    JetBlue2018-03-22
  8. Helpful (5)

    "Continued Regression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Long Island City, NY
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 8 years

    Pros

    Flight Benefits are the best

    Cons

    Culture environment has diminished Less emphasis on crewmembers and customers and more focus on wall st

    JetBlue2018-02-23
  9. Helpful (28)

    "Flight Attendant Blues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Flight Attendant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    You will have a guarantee of 75 hours, whether you fly them or not (@$21). You will be based in BOS or JFK out of training and inflight does a good job of getting you resources to find housing in your new base. The inflight team and your co-workers are a great support system. Jetblue offers free unlimited flight benefits in core(main cabin) to you and your family. Jetblue does not oversell seats so the chance of you...

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    Cons

    Low pay compared to the industry. This may be a pro for some if you live at your base but you don't fly much on reserve except for holidays and irregular operations. On the average, you will fly 35-40 hours monthly (in JFK). You are paid on the 8th and 20th with your average paycheck of $500 after taxes. The only way you can make extra money is to peddle the JetBlue credit card on your flights and for every approved...

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    Advice to Management

    More transparency with your crewmembers. When your employees are unhappy, there is a reason. Listen to them and make adjustments not excuses after excuses. Invest in new software before new planes and Mint.

    JetBlue2018-01-02
  10. Helpful (2)

    "Decent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at JetBlue full-time for more than a year

    Pros

    Mass growth in the company = more opportunities for growth, flexible schedule for the most part (once you're off reserve), you build your own hours and pay.

    Cons

    Rules are gray; rules/consequences are not consistent across the company bases. Not as transparent as when I first started with the company. Major changes to the airline over the last couple years has now led to a possible union brought on by the crewmembers.

    Advice to Management

    JetBlue is a decent company, but management has got to be more transparent with their own employees.

    JetBlue2018-01-20
Found 1075 reviews