John Lewis Reviews | Glassdoor.co.uk

John Lewis Reviews

Updated 18 August 2018
852 reviews

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3.8
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Paula Nickolds
164 Ratings

852 Employee Reviews

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Pros
Cons
  • "Can be required to do long hours during seasonal times such as Christmas" (in 43 reviews)

  • "Now seems to be if you're manager likes you you get a pay rise anew manager not onhow good you do your job" (in 22 reviews)

More Pros and Cons

  1. Featured Review

    "The Odney Club - Such a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cookham, England
    Current Employee - Anonymous Employee in Cookham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis full-time (More than 10 years)

    Pros

    As part of the John Lewis Partnership you can enjoy all the benefits of being a Co Owner of the business. Working in one of the Partnerships 5 Hotels, open to employees of John Lewis & Waitrose, you get the satisfaction of providing a great leisure benefit for Partners whilst working at a beautiful country club set in 120 acres, on the river.

    Cons

    As with any hotel, working at The Odney club can be hard work. In front of house areas, you spend many hours on your feet. In housekeeping, the work is physically demanding and many departments require you to work a mixture of early mornings and evenings, not to mention weekends. That said, if you love providing great customer service and pride yourself in delivering a total guest experience which exceeds the marketplace, the Pro's outweigh the Cons.

    Advice to Management

    Shout about what a great place to work The Odney Club is.


  2. "Amazing workplace and huge range of benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant/Floor Worker in Greenhithe, England
    Current Employee - Sales Assistant/Floor Worker in Greenhithe, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at John Lewis part-time (More than 10 years)

    Pros

    John Lewis has a great workplace with its huge amount of beinifits as well for example the amazing hotels they provide

    Cons

    Obviously moving your way up into a higher rank is very difficult.

  3. "Good for retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at John Lewis full-time

    Pros

    Employee focussed and good benefits

    Cons

    Very little opportunity to progress


  4. "Fabulous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis full-time

    Pros

    Good career progression and ethos of company is outstanding giving you true ownership. Was made redundant but was still treated fairly

    Cons

    Head office don’t really understand the shops and how they work

    Advice to Management

    Get out and about more


  5. "RETAIL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Partner in London, England
    Current Employee - Selling Partner in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis full-time (More than a year)

    Pros

    Excellent customer service and performance

    Cons

    Take more ideas into consideration before making decisions

    Advice to Management

    Consider more options


  6. "Good reputable company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at John Lewis full-time

    Pros

    Very caring and focused on employees/partners, and take the time to do things by the book

    Cons

    Difficult to progress above as many are comfortable in their positions, probably a testament to the company


  7. "Buying assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at John Lewis full-time

    Pros

    Good discount good pensions

    Cons

    Lower entry salary than other retailers

  8. "Great job during sixth form"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis part-time

    Pros

    Lots of workers in my age range (16-25) so plenty of company. Great pay and annual bonus. Managers were always understanding about exams and were flexible

    Cons

    Physical labour was hard work as I'm small and skinny


  9. "Best Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant (Women's Wear) in Cambridge, East of England, England
    Former Employee - Sales Assistant (Women's Wear) in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis part-time (More than a year)

    Pros

    John Lewis was fantastic to work for and I thoroughly enjoyed working for them. I'd highly recommend them as an employer. They listen to their partners and create a healthy, happy work environment.

    Cons

    I don't think there were any.

    Advice to Management

    n/a


  10. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis full-time (Less than a year)

    Pros

    positive and future looking company

    Cons

    not present at international levels

    Advice to Management

    nil


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