John Lewis Reviews | Glassdoor.co.uk

John Lewis Reviews

Updated 23 May 2018
797 reviews

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3.8
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Paula Nickolds
143 Ratings

797 Employee Reviews

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Pros
Cons
  • Can be required to do long hours during seasonal times such as Christmas (in 42 reviews)

  • Now seems to be if you're manager likes you you get a pay rise anew manager not onhow good you do your job (in 22 reviews)

More Pros and Cons

  1. Featured Review

    "The Odney Club - Such a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cookham, England
    Current Employee - Anonymous Employee in Cookham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis full-time (More than 10 years)

    Pros

    As part of the John Lewis Partnership you can enjoy all the benefits of being a Co Owner of the business. Working in one of the Partnerships 5 Hotels, open to employees of John Lewis & Waitrose, you get the satisfaction of providing a great leisure benefit for Partners whilst working at a beautiful country club set in 120 acres, on the river.

    Cons

    As with any hotel, working at The Odney club can be hard work. In front of house areas, you spend many hours on your feet. In housekeeping, the work is physically demanding and many departments require you to work a mixture of early mornings and evenings, not to mention weekends. That said, if you love providing great customer service and pride yourself in delivering a total guest experience which exceeds the marketplace, the Pro's outweigh the Cons.

    Advice to Management

    Shout about what a great place to work The Odney Club is.


  2. "Catering"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at John Lewis part-time

    Pros

    Care for their staff and good customer service

    Cons

    Pay is not as good if you are working full time and are an adult

  3. "Ops Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at John Lewis full-time

    Pros

    Good company to progress in

    Cons

    Slow to get anything changed - red tape!!


  4. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis full-time

    Pros

    Excellent benefits, great culture to work in.

    Cons

    Not the most efficient company yet so you're often working for 3 people and people are not always accountable for their actions be positive or negative.

    Advice to Management

    Rewars those who work well better and without punishing those who dont work well, offer more opportunities to be better.


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in London, England
    Former Employee - Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis full-time (More than a year)

    Pros

    - professional work culture
    - great peers
    - technologically advanced

    Cons

    - too large organisation and hence low visibility

    Advice to Management

    none


  6. "Great benefits, team and environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Leeds, England
    Former Employee - Sales Assistant in Leeds, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at John Lewis part-time (Less than a year)

    Pros

    Partner card after 3 months
    Christmas Party
    Subsidised canteen
    Great Collegues

    Cons

    Expectations of staff during Christmas rush whilst some managers did next to nothing


  7. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at John Lewis part-time

    Pros

    Good working environment, nice colleagues, good staff benefits

    Cons

    expected to have long hour shifts

  8. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Finance Manager
    Former Employee - Senior Finance Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis part-time (More than 10 years)

    Pros

    Strategic
    Thought provoking
    Strong values
    Inspiring leadership
    Great benefits
    Strong future
    Dynamic

    Cons

    Limited progression in some departments
    Slow decision making at times


  9. "Selling asistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Partner in Leicester, England
    Current Employee - Selling Partner in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis part-time (More than a year)

    Pros

    Good employee discount in John Lewis, Waitrose, and other retailers . This includes Bill's, Chiquito, Pizza express, O2 arena box tickets and many more. Most of the staff are very friendly and a joy to work with. All round a good environment to work in.

    Cons

    Overtime opportunities are limited and the career progression could be better.


  10. "Partnership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis part-time

    Pros

    Benefits, partnership, voice, progression, development

    Cons

    Favouritism, old-fashioned, out-dated, ignorant, naive


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