John Lewis & Partners Reviews | Glassdoor.co.uk

John Lewis & Partners Reviews

Updated 8 December 2018
968 reviews

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3.7
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Paula Nickolds
190 Ratings

Employee Reviews

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Pros
Cons
  • "Can be required to do long hours during seasonal times such as Christmas" (in 49 reviews)

  • "Now seems to be if you're manager likes you you get a pay rise anew manager not onhow good you do your job" (in 22 reviews)

More Pros and Cons

  1. Featured Review

    "The Odney Club - Such a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cookham, England
    Current Employee - Anonymous Employee in Cookham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis & Partners full-time (More than 10 years)

    Pros

    As part of the John Lewis Partnership you can enjoy all the benefits of being a Co Owner of the business. Working in one of the Partnerships 5 Hotels, open to employees of John Lewis & Waitrose, you get the satisfaction of providing a great leisure benefit for Partners whilst working at a beautiful country club set in 120 acres, on the river.

    Cons

    As with any hotel, working at The Odney club can be hard work. In front of house areas, you spend many hours on your feet. In housekeeping, the work is physically demanding and many departments require you to work a mixture of early mornings and evenings, not to mention weekends. That said, if you love providing great customer service and pride yourself in delivering a total guest experience which exceeds the marketplace, the Pro's outweigh the Cons.

    Advice to Management

    Shout about what a great place to work The Odney Club is.

    John Lewis & Partners Response

    25 Oct 2018 – John Lewis

    Your review is really pleasing to read and your pride in your role and in working for the Partnership really shines. Thank you for taking the time to post this. The Odney grounds are beautiful and it... More


  2. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at John Lewis & Partners full-time (More than 3 years)

    Pros

    Great place to work and many opportunities to progress, and great benefits

    Cons

    It can take a long time to get things agreed with management

    John Lewis & Partners Response

    7 Dec 2018 – Development Manager, Resourcing

    Thanks for giving John Lewis & Partners a 5 star review! It's great to see you enjoy working with us to make a difference to our customers and Partners. I can see a particular highlight is the... More

  3. "V Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tends to have a family environment- feel like you matter

    Cons

    Hard to build relationships with management

    John Lewis & Partners Response

    10 Dec 2018 – Development Manager, Resourcing

    Thank you for reviewing John Lewis & Partners. It's great to see you mention the family environment, after-all we are all co-owners of the business.

    I can see you rated the comp/benefits as... More


  4. "Great place with friendly and helpful managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Management Partner in Exeter, England
    Former Employee - Stock Management Partner in Exeter, England
    Recommends

    I worked at John Lewis & Partners part-time (Less than a year)

    Pros

    understanding and friendly managers, not as much of a hierarchy as other retail companies, lots of opportunities available to staff

    Cons

    None I can think of

    John Lewis & Partners Response

    10 Dec 2018 – Development Manager, Resourcing

    Thanks for taking the time to leave a 5 star review about your time with John Lewis & Partners. It's great to hear you enjoyed working with us.


  5. "Trying so hard to keep ahead of the game."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Section Manager in London, England
    Current Employee - Section Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis & Partners full-time (More than 3 years)

    Pros

    Yearly bonus, its very personal, the aim is to look after their partners. Discount on goods

    Cons

    There are lots of existing partners that don't like change, and hold the company back

    John Lewis & Partners Response

    5 Dec 2018 – Development Manager, Resourcing

    Thank you very much for leaving a review. One of the key differences of being a Partnership means our success is shared with Partners through our annual bonus as you mention. It’s great to see this... More


  6. "Great place to wok at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Fast paced environment
    Great pay
    Friendly staff

    Cons

    nothing really, good place to work if you are a part time student.

    John Lewis & Partners Response

    5 Dec 2018 – Development Manager, Resourcing

    Thank you very much for leaving a review. It’s great to see we scored 5 stars and is such a high recommendation for the Partnership.

    I am really pleased to see that you are enjoying your role... More


  7. "John Lewis Partnership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at John Lewis & Partners part-time (Less than a year)

    Pros

    Good pay
    Friendly team
    Good environment to work

    Cons

    A lot of duties during the day

    John Lewis & Partners Response

    5 Dec 2018 – Development Manager, Resourcing

    Thank you for posting your review on your time with John Lewis & Partners. It’s great to see you rate our benefits and our senior management teams so highly who both score 5 stars. We take great... More

  8. "Customer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at John Lewis & Partners (More than 3 years)

    Pros

    Great Discount, Good hours ( worked part time)

    Cons

    Managers need more training, very focused on sales, not too focused on staff

    John Lewis & Partners Response

    5 Dec 2018 – Development Manager, Resourcing

    Thank you for posting your review on your time with John Lewis & Partners. Thanks for highlighting our generous discounts available to Partners in both John Lewis & Partners and Waitrose & Partners... More


  9. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Leeds, England
    Former Employee - Sales Assistant in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis & Partners part-time (Less than a year)

    Pros

    The people
    The pay
    The bonus
    The discount

    Cons

    Sometimes understaffed due to poor management

    Advice to Management

    Make sure you know how many staff are going to be working on your department in order to make sure there are enough people to cover.

    John Lewis & Partners Response

    5 Dec 2018 – Development Manager, Resourcing

    Thank you for reviewing your time with John Lewis & Partners. It’s great to see you highlight so many elements such as our wonderful Partners or the benefits we are able to offer them. Also for... More


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at John Lewis & Partners full-time

    Pros

    Treat their employees very well

    Cons

    None that I can think of

    John Lewis & Partners Response

    5 Dec 2018 – Development Manager, Resourcing

    This is a great recommendation and thank you for taking time to share your experience of working for John Lewis & Partners. Our unique Partnership model puts emphasis on the people who work for us... More