John Lewis & Partners Reviews | Glassdoor.co.uk

John Lewis & Partners Reviews

Updated 22 February 2019
1,039 reviews

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Paula Nickolds
209 Ratings

Employee Reviews

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Pros
  • "Great employee benefits, work life balance and general atmosphere" (in 30 reviews)

  • "Really good benefits for staff including subsidized meals and leisure benefits" (in 60 reviews)

Cons
  • "Can be required to do long hours during seasonal times such as Christmas" (in 49 reviews)

  • "Head Office Teams’ have recently been restructured resulting in many changes, due to a cost cutting exercise" (in 24 reviews)

More Pros and Cons

  1. "Shop assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at John Lewis & Partners part-time

    Pros

    Amazing discount
    Very flexible hours
    Lovely staff

    Cons

    None that spring to Mind

    John Lewis & Partners Response

    8 Feb 2019 – Development Manager, Resourcing

    A very solid 5 star review! It's great to see flexibility called out in your highlights. Thanks for taking the time to share your experience of working at John Lewis & Partners.


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Assistant, EHT
    Current Employee - Selling Assistant, EHT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis & Partners part-time (More than 3 years)

    Pros

    Consistently support for customer service development
    Nice atmosphere
    Quite easy to transfer jobs around the business

    Cons

    Few career progression opportunities
    Lack of diversity (depending on branch)

  3. "Very Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in London, England
    Current Employee - Retail Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis & Partners full-time (More than 3 years)

    Pros

    The company look after they partbers.

    Cons

    Nothing bad to say about John Lewis.


  4. Helpful (1)

    "sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at John Lewis & Partners part-time

    Pros

    fantastic ethos and bonus scheme

    Cons

    Lack of progression going forward


  5. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at John Lewis & Partners full-time

    Pros

    friendly staff
    employee benefits
    voice your viewpoints

    Cons

    poor training
    lack of career opportunities


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at John Lewis & Partners part-time

    Pros

    Best company I've ever worked for, you are treated extremely well, food in the cafe is sold at cost so is very fair

    Cons

    Can't think of any!


  7. "Finance analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at John Lewis & Partners full-time

    Pros

    good work life balance everyday

    Cons

    pay is not very good

  8. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at John Lewis & Partners part-time

    Pros

    Good camaderie, busy environment, career opportunities if desired

    Cons

    Working part time must include at least one weekend day

    Advice to Management

    Be seen more on shop floor


  9. "Christmas Temp"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at John Lewis & Partners part-time

    Pros

    Great team and environment

    Cons

    None it was an enjoyable experience

    John Lewis & Partners Response

    18 Feb 2019

    Its great to hear that you enjoyed working with us over one of our busiest and most rewarding periods. Thank you for the contribution you made. Wishing you the best of luck for your future.


  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Contact Agent
    Former Employee - Customer Contact Agent
    Recommends

    I worked at John Lewis & Partners full-time (More than 5 years)

    Pros

    Good benefits and good structure and processes set in place. They do support a work life balance and a variety of shifts available.

    Cons

    Not much progression available

    John Lewis & Partners Response

    8 Feb 2019 – Development Manager, Resourcing

    Thanks for sharing your experience, it sounds like you really enjoyed the time you spent working with John Lewis & Partners. I hope you have found something equally as enjoyable.