John Lewis & Partners Reviews

Updated Jul 24, 2021

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Found 2,574 of over 2,763 reviews

4.1
80%
Recommend to a Friend
91%
Approve of CEO
John Lewis & Partners CEO Sharon White
Sharon White
350 Ratings
Pros
  • "good pay compared to similar role at other company(in 129 reviews)

  • "Pleasant environment to work in(in 112 reviews)

  • Cons
  • "Long hours And mostly positively(in 101 reviews)

  • "career progression as no one ever leaves(in 37 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Selling Assistant

      Jul 23, 2021 - Anonymous Employee in Southampton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training and supportive environment

      Cons

      Sometimes there is a lack of communication

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    2. 5.0
      Former Employee, less than 1 year

      Good Company

      Jul 21, 2021 - Seasonal Selling Partner 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very well organised. You are signed up to systems that are easy to navigate, to find your shifts, payslips etc. They have a personal development scheme. Multiple opportunities across the shop floor. Very independent and trusted to take account of your own day-to-day responsibilities.

      Cons

      During the short period of time I worked there, I did not experience any notable cons.

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    3. 5.0
      Former Employee, more than 10 years

      Terrific place to work

      Jul 19, 2021 - Retail Assistant- Sales Floor in Bristol, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with. Flexible, understanding, caring company.

      Cons

      Forced to move away from what set it apart as great, due to changing demands of retail environment. No specialists any more as Partners have to multi-task on different departments.

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    4. 3.0
      Former Employee, more than 5 years

      Not for the ambitious!

      Jul 22, 2021 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discount. If you push for it, good variety in work, can try lots of different departments. Good for the short term.

      Cons

      Very low pay rises! Top performance review grade impossible to reach which is demoralising. Absolutely 0 development opportunities for talented and ambitious staff. Give you extra tasks for ‘development’ reasons that are never rewarded, recognised or celebrated. No way of measuring individual success.

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    5. 3.0
      Current Employee, more than 1 year

      Ok place to work for retail, but not great pay

      Jul 22, 2021 - Selling Partner 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Comfortable environment, nice friendly managers and colleagues. Overall a very nice place to work. Shop discount and other benefits are nice (restaurant discounts and other benefits).

      Cons

      Not great pay at all, and little to no recognition for multi-skilled selling partners. I feel partners who are willing to do more are often taken advantage of and relied on more than others, for no extra pay or recognition.

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    6. 5.0
      Former Employee, more than 3 years

      John lewis

      Jul 22, 2021 - Sales Associate in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      used to give a good bonus

      Cons

      egotistic managers, Do not move with the times.

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    7. 5.0
      Current Employee

      Passion for Partners

      Jul 2, 2021 - Sales Associate in Peterborough, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits for workers who are called partners as everyone is a stakeholder in the business. A lot of scope to progress and upskill in different areas of the business. Holiday entitlement is generous and the ability to pay back time for additional time off can be a perk. Base pay is great with pay rises depending on your grading.

      Cons

      No longer able to fully specialise in a department, must be able to be flexible and work wherever the business needs you. Must be competent with new technology and managing own time.

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    8. 2.0
      Former Employee, more than 3 years

      Poor Management and Bullying - 4 Years

      Jul 15, 2021 - Selling Partner in Milton Keynes, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Staff Cafe - Discount on lots of Brands - Discounts in leasure activities

      Cons

      First year working at John Lewis Milton Keynes was good but went really down hill in the last few years. Customer still expect amazing service but we were not given the training or the staffing levels to be able to deliver. There is a lot of bullying that goes on too and a lot of inequality, a really toxic environment with a lot if gaslighting and manipulating.

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    9. 5.0
      Current Employee, more than 1 year

      Pretty great place to work

      Jul 8, 2021 - Selling Partner in Solihull, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Respected in the workplace Reasonably flexible around uni Great Benefits Great Support for Health, physical and mental

      Cons

      It's retail Don't always find the smartest or most creative ways of tackling issues Sometime feel like positions are given to who's been there longest rather than who's best for the job

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    10. 5.0
      Former Employee

      Great place to work

      Jul 20, 2021 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good break Good pay Amazing staff

      Cons

      Can’t really think of any

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    Viewing 1 - 10 of 2,574 Reviews

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