John Lewis & Partners Reviews

Updated Dec 2, 2021

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Found 2,809 of over 3,028 reviews

4.1
78%
Recommend to a Friend
89%
Approve of CEO
John Lewis & Partners CEO Sharon White
Sharon White
439 Ratings
Pros
  • "good pay compared to similar role at other company(in 129 reviews)

  • "Pleasant environment to work in(in 112 reviews)

  • Cons
  • "Long hours And mostly positively(in 101 reviews)

  • "career progression as no one ever leaves(in 37 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Nice company

      Dec 2, 2021 - Product Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Your looked after and fun people.

      Cons

      Low pay and hard to progress.

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    2. 5.0
      Current Employee, less than 1 year

      Brilliant

      Dec 1, 2021 - Senior User Experience Researcher in Bracknell, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The best company values I’ve seen- including ‘be yourself, always’ Excellent benefits including exclusive holiday destinations. Partnership structure means we’re partners, not employees, and hold the chairwoman to account. Kind, warm, friendly and relaxed atmosphere. Great flexible working options including condensed hours. Real care for people and D&I.

      Cons

      None so far. I’m enjoying it.

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    3. 5.0
      Current Employee, less than 1 year

      Probably the best retail job

      Nov 29, 2021 - Sales Assistant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management - not like any retail job

      Cons

      A lot of older staff, so young people have to carry

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    4. 5.0
      Former Employee, less than 1 year

      Enjoyable experience

      Nov 26, 2021 - Sales Assistant in Welwyn Garden City, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I made lots of friends with my colleagues and my managers were kind and nurturing

      Cons

      The online system was often hard to navigate and bureaucratic

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    5. 5.0
      Current Employee

      Good company

      Nov 20, 2021 - Work At Home Agent in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely people to work with

      Cons

      Long hours and late shifts

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    6. 5.0
      Former Employee, more than 3 years

      Lovely people and place to work

      Nov 19, 2021 - Customer Assistant in Royal Tunbridge Wells, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people, if you have good managers it’s much better. Customers were generally really nice.

      Cons

      The heating, kept breaking. No daylight in our shop so can be a little hard.

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    7. 4.0
      Current Employee

      Good company

      Dec 2, 2021 - Buyer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people and the purpose

      Cons

      Beau artic and takes long to change

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    8. 5.0
      Former Employee, more than 3 years

      Good first job

      Nov 18, 2021 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good treatment to all staff

      Cons

      Pay doesn’t start of well for below 18s

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    9. 5.0
      Current Employee, more than 3 years

      JLP review

      Nov 17, 2021 - Customer Service Advisor in Glasgow, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible working means we can swap shifts with others

      Cons

      hard to get holidays due to booking system

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    10. 5.0
      Current Employee, more than 3 years

      Great

      Nov 16, 2021 - Retail Sales Assistant in Stratford, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discount that can be used in Waitrose John Lewis and online

      Cons

      Micromanaging at times when seen talking

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