Joules Clothing Reviews | Glassdoor.co.uk

Joules Clothing Reviews

Updated 21 Jun 2019

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Found 70 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
93%
Recommend to a Friend
96%
Approve of CEO
Colin Porter
33 Ratings
Pros
Cons
  • "Head office can often be quite distanced from proceedings instore(in 5 reviews)

  • "The pay could be higher, as Joules sales assistants are expected to offer premium customer service(in 4 reviews)

More Pros and Cons
  1. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Milton Keynes, England
    Recommends

    I have been working at Joules Clothing part-time for more than a year

    Pros

    Good discount, friendly staff, good employee perks

    Cons

    You have to work weekends and lots around Christmas

    Joules Clothing2019-06-12

    Joules Clothing Response

    June 14, 2019Resourcing Partner

    Hi, Thank you so much for taking the time to write such a positive review. We are so pleased that you are enjoying our great discount and employee perks! We hope that you continue to enjoy your time working at Joules.

  2. "Good employer"

    StarStarStarStarStar
      Current Employee - Sales Associate 

      I have been working at Joules Clothing part-time

      Pros

      Staff discount. Clothing allowance. Friendly team. Supportive manager.

      Cons

      Understaffed. Very busy and chaotic at times.

      Joules Clothing2019-06-21

      Joules Clothing Response

      June 25, 2019Resourcing Partner

      Hi there, thank you for your feedback on us, we are delighted that you are enjoying working with us and that you have a great team. I also appreciate your comments regarding being understaffed and will pass this on to our retail team for review. If you wish to talk about this further ...

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    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant in Cardiff, Wales
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Joules Clothing part-time for more than a year

      Pros

      Fun place to work, sympathetic management and decent uniform allowance

      Cons

      None I can think of

      Joules Clothing2019-06-04

      Joules Clothing Response

      June 10, 2019Resourcing Partner

      Hi, Thanks for your honest review. We are so pleased that your experience at Joules was so positive. We will feedback to the Management team in Cardiff who I am sure will be delighted that you have taken the time to let us know your thoughts.

    • "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Supervisor in Solihull, England
      Recommends

      I worked at Joules Clothing full-time for less than a year

      Pros

      Lovely customers on the whole and beautiful clothing. Flexible hours. Great for people who are looking for a customer-facing, dynamic role.

      Cons

      Dressing the mannequins demands a lot of patience!

      Joules Clothing2019-06-17

      Joules Clothing Response

      June 20, 2019Resourcing Partner

      Hi there, thanks so much for your feedback on your time with Joules. Your positive comments are really appreciated and we wish you the very best of luck for the future.

    • "Joules Sales Assistant"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Joules Clothing part-time for less than a year

        Pros

        Really lovely place to work, very welcoming and friendly. Systems and stock are easy to learn. Good uniform allowance.

        Cons

        Was quite slow paced, as it was a new store.

        Joules Clothing2019-06-08

        Joules Clothing Response

        June 10, 2019Resourcing Partner

        Hi, Thank you for taking the time to leave a positive review about us. We are delighted that you find us a welcoming and friendly place to work with easy to learn systems. We are also pleased that you are enjoying our uniform allowance! We hope your new store is a success and you ...

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      • "Great company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Assistant Store Manager 
        Recommends
        Positive Outlook
        No Opinion of CEO

        I have been working at Joules Clothing full-time for more than 3 years

        Pros

        Good team in-store Good area managers Good benefits - 50% staff discount, 6 weeks hols Good bonus scheme and incentives

        Cons

        Very high targets Tight payroll Short Staffed

        Advice to Management

        Great company to work for

        Joules Clothing2019-06-04
      • "Assistant Store Manager/Store Manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Assistant Manager in Edinburgh, Scotland
        Recommends
        Approves of CEO

        I have been working at Joules Clothing full-time for more than 5 years

        Pros

        Employee benefits Flexible working environment People/Team Varied role Exposure - new store openings, shows support, store support in different locations

        Cons

        No progression Poor communication from internal recruitment Very reactive which means last minute changes to planning and staffing

        Joules Clothing2019-04-09

        Joules Clothing Response

        April 16, 2019Resourcing Partner

        Hi there, thank you for your comments regarding your role here at Joules. It is great to see you feel our benefits, teams and variation of role are positive. However I am sorry that you feel there is little progression and that support for recruitment in store has not been very ...

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      • "Supervisor"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Supervisor 
        Neutral Outlook
        No Opinion of CEO

        I worked at Joules Clothing full-time for more than 3 years

        Pros

        Great team, brilliant store manager

        Cons

        Little praise or appreciation from higher management.

        Advice to Management

        A lot exptected of supervisors for a lower wage. Not enough recognition given, too much unpaid overtime expected and lieu time never authorised.

        Joules Clothing2019-03-21

        Joules Clothing Response

        March 26, 2019Resourcing Partner

        Hi there, thanks for positives that you took away from your time with Joules, we are just in the process of rolling out new tools to our Managers to help them have great conversations with their teams. Good luck for the future

      • "Good employer"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Assistant in Edinburgh, Scotland
        Recommends
        Positive Outlook
        No Opinion of CEO

        I worked at Joules Clothing part-time for more than a year

        Pros

        Great team and employee benefits. Contracts to fit around studying full time. Lots of events and incentives.

        Cons

        Shift patterns were a little disorganised. Subject to change and favoured certain employees. Manager put a ban on shift swaps.

        Joules Clothing2019-03-04

        Joules Clothing Response

        March 7, 2019Resourcing Partner

        Hi, thank you for your positive feedback, our business works in an agile, flexible way which requires us to respond to the needs and wants of our customers. We do require flexibility from our teams and we do expect our managers to anticipate and plan in advance at the same time as ...

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      • "Supervisor"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Supervisor 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Joules Clothing full-time for more than a year

        Pros

        Regular treats from company as a “thank you” over stressful or busy periods, extra “family day”’off every year, lots of charity events, really good uniform and discount allowances, good personal development schemes

        Cons

        Can have odd working hour patterns, for example my “full time” supervisor contracted hours is only 32, I have to get the overtime to work it up to a full 40 hour week which id prefer

        Joules Clothing2019-02-17

        Joules Clothing Response

        February 20, 2019Resourcing Partner

        Hi. Thank you very much for your review - we really appreciate the feedback. It's great to see that you note a number of positives working at Joules, including treats, thank yous, discount and development. We'll ensure your points around working hours are passed on to our Retail Management ...

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      Found 70 reviews