Just Eat Takeaway.com Employee Reviews about "senior management"

Updated 16 Jan 2021

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Found 15 of over 656 reviews

4.0
80%
Recommend to a Friend
88%
Approve of CEO
Just Eat Takeaway.com Chief Executive Officer  Jitse Groen
Jitse Groen
92 Ratings
Pros
  • "The pace is fast and lots of exciting things are happening which makes for a great working environment(in 26 reviews)

  • "Flexible working (accommodating different types of(in 22 reviews)

  • Cons
  • "Very fast paced, though not necessarily a bad thing as you gain a lot of experience quickly(in 17 reviews)

  • "HR will not support you if they do not need to and long serving senior management are allowed to get away with too much(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "senior management"

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    1. 4.0
      Former Employee, more than 5 years

      The best job I have had in 20 years. Amazing people and culture.

      8 Oct 2019 - Vendor Manager in Borehamwood, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, lovely offices, great opportunities to express opinions and be listened to. Innovative and good investment in technology. So sad to have been made redundant but completely understand the business reasons

      Cons

      Salaries for some teams not market value. Some of the decisions by Senior Management baffled me

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    2. 2.0
      Former Employee

      Political and cut throat

      16 Jan 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary and benefits, salary increase

      Cons

      For all the values Just Eat claim to live by, you are just a number and disposable. HR will not support you if they do not need to and long serving senior management are allowed to get away with too much. The culture supports men more then woman in the business.

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      1 person found this review helpful
    3. 2.0
      Former Employee, more than 3 years

      Was a great inventive company but got taken over by bureaucrats

      20 Aug 2020 - Project Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Really nice offices with amazing views. - Since its a food based company there is always something to eat or try. - Great parties and after work culture. - Great benefits and wages.

      Cons

      - Very high staff turnover. - No loyalty to staff, you are very expendable. - Management does not listen to the people it has hired and paid very high wages. - Significant amount of 'conflict of interest', winner will be the one who knows the senior management. - Culture has significantly changed for the worse, extreme focus on profit rather than people.

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    4. 4.0
      Former Employee, more than 1 year

      Brilliant place to work

      12 May 2019 - Account Manager (Customer Experience Team) in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - A great place to work, with countless perks that certainly make the day-to-day life nicer. - Lots of learning opportunity and possibility of career progression.

      Cons

      - Time management as an overall needs a lot of improvement. It sometimes lead to employees over working themselves, or increasing stress. - Unless you move to senior management, compensation is not at its ideal state.

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    5. 1.0
      Former Employee, more than 1 year

      Avoid at all costs - not worth it even for the free food

      8 Mar 2019 - Customer Operations in Borehamwood, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always got paid on time Discount code at the end of each month and during the year Free food for lunch/pancake day/company meetings

      Cons

      -Inherent bullying from department heads/HR downwards, if they want you out or your face doesn’t fit, it won’t matter what you do well, they’ll find a way to get rid of you. -Members of staff often “managed out” with the a full support of HR, if you’re not an old timer or a management favourite - you are at risk -Underperforming colleagues are not made to be accountable or step up - excuses are made -Customer operations department in Borehamwood has a awful atmosphere- occasion free lunches isn’t going to change the fact that the senior management team within the department aren’t seeking a progressive culture, they run a cost cutting exercise and want everything outsourced to vendor sites, they aren’t honest about the real customer operations strategy for the future, you’ll find out a new vendor site is opening days before it goes live for instance, meaning there’ll be less need for customer service agents in the Borehamwood head office -Suspiciously high number of colleagues on long term sick at Borehamwood - this is due to the fact management is so inefficient and have no desire to really do a good job and “lead” their teams/department, people are left disgruntled and stressed -Don’t bother going to HR in Borehamwood if you have a complaint about how you are being mistreated by a colleague or manager, they’ll tell you they know/have had that feedback before but won’t address the issue, they are more interested in gossip and getting friendly with people- terrible example of a hr department -A majority of the management team in customer ops in Borehamwood for been in the same position for several years, always a reason to be suspicious- with the same people at the helm, nothing evolves or progresses -If your colleague or manager leaves, you will be expected to cover the tasks they did- however you will not be paid more for it, they’ll try and sell it to you as “valuable experience” -Terrible pay across the board for the work you do- management openly admit they cannot pull in the desired talent as the pay is so low, the company know this and have said for over a year they will reverse all salaries, yet nothing happens. Yesterday the company announced they made 780 million in the last year and profits are up yet they employ customer service agents at 17K per year with no London weighting because, although most staff live within Greater London, they say Borehamwood location dictates the lower salary!

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    6. 2.0
      Former Employee

      Management Problems

      22 Mar 2013 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quite a lot of freedom - no policies/procedures/other bureaucracy Flat structure Helpful and quite friendly atmosphere Fun parties

      Cons

      Unfortunately, the calibre of senior management is inconsistent, especially amongst executives at the very top, which impacts decisions taken in certain areas and affects growth. Just Eat has recently suffered an exodus of some of its brightest employees. The strange circumstances of some cases perhaps indicate both a political aspect, as well as spectacular mismanagement. This has caused resentment amongst the brightest who stayed in the company. The culture that had improved after attempts to professionalise the management team has since become diluted and has deteriorated. Clear cases of favouritism have been observed which is a logical consequence of the absence of strong performance-based management processes and a lack of relevant skills amongst top managers: politics flourishes in these conditions. A negative social media buzz created by former employees, who have in some cases even founded competitive companies will probably continue as the disfunctional corporate culture persists. All in all, it will be difficult for Just Eat to progress under the current management team, and there is no nurturing of the next generation of leaders taking place. On the other hand, online takeaway is an easy market to win, as has been proved by competitors who have appeared quite recently but have already grown to nearly Just-Eat's size, so that the brightest are probably not needed to drive this business forward. Currently, it is hardly an exciting place to work for someone with ambition. This may of course change if a shake-up at the top results in a more professional team.

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      4 people found this review helpful
    7. 2.0
      Former Employee, more than 5 years

      What you see isn't what you get!

      16 May 2016 - Anonymous Employee in Borehamwood, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I worked at JE for a long time and made some great friends. The parties are good and the company benefits have improved.

      Cons

      The culture isn't what they claim it is. Their values are Frank, passionate, innovative, team. Well, if you're Frank, your face won't fit. They don't like to hear truths, they want you to tell them what they want to hear! Unfortunately it really is a situation of who you know and if your face fits. The culture has lost its family feel and senior management aren't interested in knowing any of the staff. The HR team has grown massively but sadly, the only HR person who listened and made a difference (who started the HR Department) left and by the time I left there was no point going to HR as no-one cared or knew what they were doing... Payroll is a joke now too.

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      9 people found this review helpful
    8. 4.0
      Current Employee

      Growing pains

      22 Jun 2015 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong mission and purpose Clear company goals CEO is excellent communicator and leader Lots of interesting problems to solve Company culture is good

      Cons

      Lack of consistency in how people and their performance are managed Projects often struggle because of inconsistent buy-in across departments Senior management becoming more micro-managing in attempt to achieve focus Growth of the company has led to some badly executed re-orgs

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      3 people found this review helpful
    9. 4.0
      Former Employee, more than 1 year

      Fun environment, progression can be slow

      7 Aug 2015 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good HR and very fun environment to work in, especially if you're a graduate. Nice offices, good parties and loads of free food and takeaway discounts.

      Cons

      Bit of a boys club amongst senior management in the head office - occasional inappropriate comments from the C suite. Lots of hiring above you instead of training you to take on more responsibility.

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      4 people found this review helpful
    10. 2.0
      Former Employee

      Can deliver Pizza but not projects

      15 Nov 2016 - Project Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some good people at project level Good benefits if you like cheap pizza

      Cons

      Can't deliver projects to save their life Certain team members to busy trying to make a name for themselves Senior management need to get a reality check Programme management is none existent Roles and responsibilities all over the place causing conflict Team members run around like headless chickens and don't listen

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      4 people found this review helpful
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