Kaldi's Coffee Reviews

3.4

54% would recommend to a friend

(113 total reviews)

Tricia Zimmer Ferguson

62% approve of CEO

43% positive business outlook

Kaldi's Coffee has an employee rating of 3.4 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaldi's Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

113 reviews
5.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Cares about their employees and are great to work for.

Cons

No cons for this company at this time.

4.0
15 Jul 2025

People not the place

Recommend
CEO approval
Business outlook

Pros

- very good team environment - very educational if you want to learn about coffee - opportunity for growth

Cons

- company as a whole values money more than you as an employee - large turn over rate

avatar
Kaldi's Coffee Response
10mo
Thanks for taking the time to leave a review and for highlighting the strong team environment and growth opportunities—we're proud of both. We do want to address one point directly: the suggestion that we value money more than our team members doesn’t align with who we are or how we operate. At Kaldi’s, our people have always been at the heart of everything we do. Whether it's investing in training and development, creating career pathways, or supporting our team through programs like Kaldi’s Cares, we’ve built our culture around care, support, and growth. While no company is perfect, we’re proud to say that we maintain one of the lowest turnover rates in the fast casual industry—something we attribute to our commitment to treating team members with respect and helping them thrive both professionally and personally. We appreciate your time with us and wish you continued success on your journey.
Viewing 1 - 3 of 113 Reviews

Glassdoor has 114 Kaldi's Coffee reviews submitted anonymously by Kaldi's Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Kaldi's Coffee is right for you.